The majority of hotel staff were very helpful and friendly. Some concierge staff even went the extra mile to serve us. This really differentiates the hotel from other 5-star hotels as everyone expects good customer service from a 5-star hotel. But being the best of the best is not an easy task.
The hotel provides free shuttle bus to Hoi An daily. It only takes about half hour drive to Hoi An. The private beach and infinity pool are wonderful. There were even 2 safety guards on site and kept us swimming safely.
The hotel was renovated a few years ago and some buildings were being repainted during our stay. The maintenance is therefore good.
There are a few things which the top management might consider improving. While the wifi service was available in hotel room, the reception was so poor and sometimes I couldn't even access to the Internet even when I stood behind the door. Also, the towels are pretty worn out and it might be time for replacement.
Further, it missed my morning call. If you have a flight to catch, you had better set the alarm on your phone as insurance.
All in all, we enjoy our stay at Pullman Danang. I hope it could keep up with its good work.
- Official Description (provided by the hotel):
- Located on the stunning white sands of Bac My An Beach, the stylish Pullman Danang Beach Resort is an oasis of activities and facilities for the modern traveller. With an idyllic setting on the silver shores of Central Vietnam, this luxury resort is perfect for a family holiday or romantic beach getaway. And with extensive function facilities, Pullman Danang also provides the perfect location for your next incentive getaway or event. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com, Prestigia, Travelbag, Accorhotels.com, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, 5viajes2012 S.L., HotelQuickly, getaroom.com and Cancelon so you can book your Pullman Danang Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lifestyle Resort Da Nang Hotel Da Nang
- Pullman Danang Beach Resort Vietnam/Da Nang