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“Out of the centre but great view of bay & Dragon Bridge”

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Grand Mercure Danang
Ranked #14 of 255 Hotels in Da Nang
Certificate of Excellence
London, England
Level Contributor
151 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Out of the centre but great view of bay & Dragon Bridge”
Reviewed 28 August 2013

Quiet location out of the centre, but really great views especially of the magnificent new Dragon Bridge at night. Hotel has shuttles to airport, centre & main shopping mall so initial feeling of remoteness is soon overcome. Helpful staff, comfortable rooms, excellent breakfast, a little expensive for Danang & lack of local eating places nearby but overall I enjoyed my stay & will surely return.

Room Tip: Rooms overlooking the bay have really great views.
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank philter1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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574 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Ho Chi Minh City, Vietnam
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 August 2013

My family spent 3 nights there at the end of July,13. We were very impression on services and facilities in hotel. FOC Shuttle bus was a great convenience for airport pick up and send off, city center, shopping mall, supper market. The room was so clean, very nice, very quiet and comfortable. It’s suitable for all kinds of guests. We can go to any where in Danang from this hotel (even to the beach) by local taxi with cheap price. Staying on Executive floor we enjoyed snacks and drinks on privilege lounge area. We got excellent view at night and in early morning from our room’s window. The manager was so polite, even staffs were very helpful and friendly. They recommended the best day and few best places to go for sight seeing and where to have a good foods in Da Nang. We were very satisfied with their treatment when all our requirements were met on time. Of course we will stay there if we travel to Da Nang again

Room Tip: It’s located on a small island away from the hustle and bustle of downtown, so it’s calm and serenit...
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  • Stayed July 2013, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
3 Thank Tam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMercureDanang, General Manager at Grand Mercure Danang, responded to this review, 29 August 2013
Dear Tam P,
Thank you very much for taking the time to write about your experience at Grand Mercure Danang. We are so happy you enjoyed your stay with us; it is always encouraging to read that guests are satisfied with our services as it is what we strive for every day.
We are looking forward to welcoming you back.
Best regards,
Mathieu Lacabanne
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hanoi, Vietnam
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2013

Over the past 18 months, I have stayed at the Grand Mercure on every business trip to Danang. It was chosen because of its service and accommodation standards, friendliness of management and staff, and general amenity. I have stayed 20+ nights and have not had an issue or dissatisfaction - on the contrary, I have nothing but praise for the staff and their service. The rooms are more than adequate and comfortable with a level of amenity well suited to the business and holiday traveler alike. The Grand Mercure, is an oasis of calm and serenity, situated on an island away from the hustle and bustle of down-town Danang. A perfect retreat.

  • Stayed August 2013, travelled on business
    • Value
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Review collected in partnership with this hotel

Helpful?
2 Thank Hank D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMercureDanang, General Manager at Grand Mercure Danang, responded to this review, 29 August 2013
Dear Hank D,
Thank you so much for your nice review.
Your kind words have been passed to the team. This certainly will motivate all of us to keep up the good work.
We hope to see you again very soon,
Best regards,
Mathieu Lacabanne
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, South Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 August 2013

We stayed for 2 nights with a few days elsewhere in between. Each time check in and check out were quick and easy and staff were highly efficient, friendly and helpful. The room was extremely quiet and we had wonderful views over the river and bridges, which looked fantastic at night. We found the bed somewhat hard (a pity because we were both sick and spent a lot of time in bed) but this is a personal thing and others may well like them. The rooms were well laid out and very clean and everything worked fine. The pool was great and we spent a lot of time there too. The breakfast buffet OK although not as good as some of the others we had in Vietnam. On Friday nights they have a BBQ by the pool with live music and while too sick to eat, it looked good value and lots of people turned up from outside the hotel.

Room Tip: Ask for a view of the river and bridges
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Standsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2013

It makes a highly deep impression on us to stay at Grand Mercure in Danang. I definitely come back there if I have a chance to travel there again. We stayed there 3 nights and were very happy overall. We found the Orchid floor services to be very good on arrival, It’s really quiet and attentive haven. All services and facilities are so good and excellent. Specially free shuttle bus was provided for airport pick up and send off, even to city center. All staffs are extremely warm, friendly and always keen to assist with a nice smile on their face. The location is really convenient to everywhere in Danang City. Although it is not adjacent to the beach, but you can take taxi to the beach with cheap price and come back to hotel to enjoy nice swimming pool. DON’T MISS IT ON YOUR TRIP TO DANANG.

Room Tip: It’s on the Han river, so most rooms have a good and beautiful view. The higher floors provide spect...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank Tuyet V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMercureDanang, General Manager at Grand Mercure Danang, responded to this review, 8 August 2013
Dear Tuyet V,
We were delighted to read that you enjoyed your stay with us, thank you very much for taking the time to leave a review on Trip Advisor.
Our Privilege Lounge is often mentioned in the last reviews and indeed is becoming more and more popular. Thank you for mentioning also our complimentary shuttle service, I would like to add that we also bring our guests to the beach and Lotte Mart shopping mall.
We are looking forward to welcoming you and your family back.
Best regards,
Mathieu Lacabanne
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane Australia
Level Contributor
103 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 5 August 2013

We stayed in Privilige Club rooms at this hotel. From the check in to the check out it was a great experience. Although not central in Danang, taxi fares are so cheap that travelling to the city centre is very easy. Besides this hotel was such good value it is worth the travel. The service particularly in the Club was fantastic. Ms Lan looked after us very well as did the Food and Beverage manager.

Rooms are great and hotel facilities are all you could want. Views from the rooms are brilliant. A good choice in Danang

  • Stayed July 2013, travelled with friends
    • Value
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Helpful?
3 Thank FreqFly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandMercureDanang, General Manager at Grand Mercure Danang, responded to this review, 9 August 2013
Dear FreqFly,
We are so happy you enjoyed your stay and our Privilege lounge.
Ms. Lan would like to thank you for your kind praise.
We are looking forward to welcoming you back.
Mathieu Lacabanne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2013 via mobile

The room aircon doesn't adjust up or down at all. The temperature always remains the same - at freezing point. I don't understand the shower at all. It is set up so that when one takes a shower the whole bathroom floods. Breakfast quality is pathetic and the is no service, so I have no service level to comment on. I ordered a pizza from room service and it took about 2 hours to arrive only because the staff couldn't speak proper English. And oh yes, I'd rather sleep on the floor than on the bed

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saneshh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Mercure Danang

Property: Grand Mercure Danang
Address: Green Island | Hoa Cuong Bac, Hai Chau District, Da Nang 59000, Vietnam
Region: Vietnam > Quang Nam Province > Da Nang
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Da Nang
#7 Family Hotel in Da Nang
#8 Business Hotel in Da Nang
#10 Spa Hotel in Da Nang
#11 Luxury Hotel in Da Nang
Price Range (Based on Average Rates): £
Hotel Class:5 star — Grand Mercure Danang 5*
Number of rooms: 272
Official Description (provided by the hotel):
Located on Green Island in the heart of Danang city, Grand Mercure Danang is only 5 minutes from the Airport. This new hotel consists of 272 modern rooms all featuring breathtaking ocean or mountain views. The hotel offers a Brasserie and specialty Chinese Restaurant, lobby bar, an exclusive Privilege Club lounge on the 21st Floor and conference facilities for up to 800 delegates in 5 meeting rooms and Grand Ballroom. Facilities also include a spa, swimming pool, tennis court and fitness center. ... more   less 
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Also Known As:
Mercure Danang Hotel Da Nang
Grand Mercure Danang Vietnam/Da Nang

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