I visited Danang and near the railway station two men offered me an easy rider tour (only true easyrider tour, they said). As their sales approach was really aggressive, price was quite high and their English wasnt good I opted not to buy this tour. But I liked the idea and few days later I found Trung (Vietnam Easyrider Travel) from the internet. I received answer to my e-mail quickly and Trung was really flexible to fulfill my wishes.
Next morning he arrived to my hotel and we started a one day trip to see mountains and the waterfall. We had problems after few kilometers because of flat tire. Solving problems is one of the greatest challenges of creating customer experience and Trung solved it really good – he found me a street cafe nearby, ordered some drinks and asked local people to take care of me (I was alone and had a lot of fun there). After about 30 minutes the tire was fixed and we continued our trip. Mountains were really beautiful with great views and Trung often stopped in best places so I could take pictures. Waterfall was crowded that day (however, water was good for swimming) and we spent more time in the seafood restaurant. Trung spoke very good English and had wide knowledge about lot of things – we talked about people, culture of different areas, economy, infrastructure, military, history, nature, food etc. Just pick your topic and you`ll get a lot of information (note: I did not ask about temples, statues etc because it`s not my cup of tea). It is really hard to decide if I liked more to enjoy the views while riding the motorbike or to talk with Trung to get worthy knowledge about my areas of interest. Combination of these was just perfect.
When we arrived back to Danang we stopped and Trung said that he`ll be back in two minutes. Later I found out that he went to buy Vietnamise best coffee and special cup to prepare it as he noticed that I really enjoy drinking coffee. And this coffee I got as gift from Trung was really good (he showed how to prepare it in a nice cafe).
Easyrider tour with Trung is highly recommended experience and Trung is a really nice guy. He also knows the art of creating customer experience with small things, from professional view it was also interesting for me. Only thing I regret is that I did not had more time.
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