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“Surprised at how "Brilliant" this hotel actually was”
Review of Brilliant Hotel

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Brilliant Hotel
Ranked #16 of 286 Hotels in Da Nang
Certificate of Excellence
Reviewed 7 May 2014

booked brilliant hotel as we were catching an early flight from da nang airport, the check in process was swift and was more than happy to fix my reservation as i booked a twin instead of a queen/king.
Room had a fantastic view of the river and dragon bridge, room was a good size with an enormous bed.
Breakfast was fantastic and all staff we came in contact with were happy.

highly recommend.

  • Stayed: April 2014, travelled as a couple
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2  Thank Samuel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded 21 May 2014

Dear Mr. Samuel B,
Warmest Greetings from Brilliant Hotel,.
Thank you very much for staying with us and spending your valuable time by writing your encouraging review of our hotel.
Your feedback had been shared with the team and they were pleased to know that they had been able to play a part in making your stay so memorable.
We certainly look forward to welcoming you back soon.

Best Regards,
Phan Thi Thanh Huong Mrs

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399 - 405 of 803 reviews

Reviewed 6 May 2014

Fantastic location with a great view and close to restaurants and bars. It was the best hotel we stayed at whilst in Vietnam. Breakfast was a feast, wow! Room was very nice, clean and modern. Friendly staff.

  • Stayed: April 2014, travelled as a couple
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1  Thank Agata738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded 21 May 2014

Dear Agata738,
Warmest Greeting from Brilliant Hotel and thank you for choosing us as your destination during your stay in Danang.

We highly appreciate your kind review and feedback. We always make every effort to provide best service and experience to our valued guests and it is so great to hear from you on how we are doing. It motivates us to continue with the good job and striving even harder.

Thank you once again for your excellent feedback, and we sincerely look forward to welcoming you to Brilliant in the nearest future.
Best Regards,
Phan Thi Thanh Huong (Mrs)
Deputy Director

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Reviewed 1 May 2014

We stayed here for 3 nights in this hotel. Great view to the river, room was spacious and clean, helpful staff with smile. They've just made our vacation perfect. The small thing that makes a little bit inconvenience is it's not near the beach so you must take a taxi or rent a bike but that's fine for us. Definitely will come back

Room Tip: Ask for the high floor room, rent a motorbike and start discovering Danang
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  • Stayed: April 2014, travelled as a couple
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1  Thank MaiHuuMinhPhuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded 5 May 2014

Dear MaiHuuMinhPhuc,

Thank you for the fabulous comments you have shared with us on your recent visit to our Hotel.

We are extremely proud of our new Hotel and in particular the recognition we have received on the performance of our entire staffs. From the moment we opened, our mission was to present our Brilliant Brand culture through our staffs by delivering warm and gracious service, luxurious products and by offering a distinctive culinary experience. We are very pleased to hear that we delivered on that promise in all ways.

We trust your travels will bring you back to Danang sometime in the future and we are looking forward to once again creating a wonderful experience for you!

Best regards,
Phan Thi Thanh Huong
Deputy Director

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Reviewed 30 April 2014

We only had 2 nights i this area. The hotel is very new and therefore not much to fault. Room, breakfast and facilities were all great. However breakfast was always very busy and some table are too close to the lifts for comfort.
Found the staff a bit like hard work. Need to get a few people skills, very focused on guests in and out but no personal touches at all. We were lucky to stay on the 15th floor and so our room was very quiet. View was great and amenities were plentiful.
Close to the Han River, but not many restaurants to choose from in the area. The night views of the bridges in either direction are wonderful. Would probably recommend to friends.

  • Stayed: April 2014, travelled as a couple
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Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded 5 May 2014

Dear Denise C,
Thank you very much for sharing your satisfaction of our new Brilliant Hotel ! We are very glad that you loved our design, rooms, facilities and the extensive variety of our breakfast offering.
We sincerely apologize for the inconveniences you have experienced during your stay. We would like you to know that we appreciate your feedback. Please rest assured that all issues have brought to our attention were discussed with the appropriate management of each department and every effort is being made to fix all issues and concerns mentioned.
We really hope that this will not hold you from coming back. Let me know when you plan to visit Danang again, we will try our best to arrange a wonderful stay for you and would be more than happy to assist with the necessary arrangements.
Sincerely yours,
Phan Thi Thanh Huong
Deputy Director

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Reviewed 26 April 2014 via mobile

Junior suite with view of the river and dragon bridge was awesome. Staff at checkin were helpful. Bed was comfortable. The Rachel restaurant next door had wonderful Cao Lao. Perfect short stay as it was 10 min to the airport and plenty of taxis out front.

Stayed: April 2014, travelled solo
Thank traveltez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded 28 April 2014

Dear Traveltez,

Greetings from Brilliant Hotel, Danang !
It was our pleasure to have you as our guest and we are pleased to read that you have enjoyed the room as well as the location of our hotel, and that we have lived up to your expectation. The team at Brilliant Hotel joins me in extending our gratitude for your appreciation towards our effort in creating memorable hotel experiences. We hope to have another opportunity to welcome you again when you next visit the Danang City!
Best regards,
Phan Thi Thanh Huong
Deputy Director

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Reviewed 22 April 2014

This hotel surely ranks in the 5 star category for a 3 star hotel. Its new , modern and has all the bells and whistles one could ask for this far from home. No muss or fuss checkin or out. Everything was arranged before hand and followed to the letter.

Room Tip: Ask for the beach view!
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  • Stayed: April 2014, travelled with family
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1  Thank V1775UZMichael_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded 24 April 2014

Dear V1775UZMichael_S,

On behalf of the big family of Brilliant Hotel, we would like to thank you for your great feedback! It makes us very proud and motivates us to continue providing superior quality and personalized hospitality to our guests. Also we have passed your recognition to our management team and staffs and they would like to say thank you too.
Thank you once again for your kind words. We look forward to welcoming you back to the Brilliant Hotel. Wishing you all the very best.

Bests Regards,
Phan Thi Thanh Huong
Deputy Director

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Reviewed 17 April 2014 via mobile

Stayed at the Brilliant Hotel early April 2014, I would recommend this hotel if staying on Danang. It is just fantastic! The rooms, facilities and location is fantastic. The hotel organised a trip to Bana hills with a guide, he was very informative.

  • Stayed: April 2014
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Thank Brookwood24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded 24 April 2014

Dear Brookwood24,

Thank you for posting such a wonderful review! It was our pleasure to acknowledge that you had a memorable experience with us: the room, amenities, wonderful views and the excellent services.

And we are looking forward to welcoming you back in coming time and we trust that you will have a memorable experience with our improvement in all services.

Bests Regards,
Phan Thi Thanh Huong
Deputy Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Brilliant Hotel

Address: 162 Bach Dang Street, Da Nang, Vietnam
Region: Vietnam > Quang Nam Province > Da Nang
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Family Hotel in Da Nang
#6 Romantic Hotel in Da Nang
#6 Business Hotel in Da Nang
#12 Luxury Hotel in Da Nang
#13 Spa Hotel in Da Nang
Price Range: £51 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brilliant Hotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
The Brilliant Hotel is located at a prime location on Bach Dang Street, one of the most beautiful ones in the heart of Danang city, overlooking the scenic Han River with its famous bridges and a fantastic view of the beach city. Just 10 minutes-drive from the international airport, the hotel is ideal for travellers to explore the charm of historic and modern city with points of interest such as Da Nang's new Administrative Centre, Con Ga Church, the Cham Museum, Han market, shopping malls, restaurants and bars. Combining luxury and elegance in contemporary European and Asian architecture with Vietnamese hospitality, Brilliant Hotel is a truly home for both business and travelers in Danang. The hotel is tastefully designed to provide space and comfort with top of guest amenities in the international standards of a four-star hotel as well as brings fully comprehensive services to meet all guests' need. Brilliant Hotel aims to become one of the most favourite hotels in Danang. ... more   less 
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Also Known As:
Brilliant Hotel Vietnam/Da Nang

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