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“Perfect”

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TTC Hotel Premium - Phan Thiet
Ranked #54 of 123 Hotels in Phan Thiet
California, Pennsylvania
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect”
Reviewed 30 October 2011

My husband and I stayed at this hotel during our trip to Vietnam. The staff was exceptional. We arranged for a pick up and drop off from the airport.
The rooms are small, but the price was perfect.The staff also helped with booking tour to Mui Ne.
If I were to go back to Vietnam I would stay here in a heart beat. The service and cleanliness was perfect.
The hotel is within walking distance of the main city.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank fergies1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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100 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Thai first
  • Vietnamese first
  • Any
English first
Bristol, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 April 2011

We booked at the Park Diamond for 5 nights and ended up leaving early to stay in Mui Ne. The hotel is clean and of 4 star standard but unless you play golf there is nothing else to do and no other restaurants in a 20km radius.

For most of our stay we felt like we the the only guests everywhere was deserted apart from a lot of staff we were definitely the only western guests and asking anything in English was difficult as no one spoke more than hello, goodbye and thank you.

This is very much a business orientated hotel there is only 7 sun loungers for 180 rooms! We often felt uncomfortable as the staff had nothing else to do but watch you eat and we also had a bad experience with trying to use some of the facilities where even if you had booked and paid for things like tennis courts; Vietnamese guests would not leave or continue to play on your court during your game.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank h1234_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Phan Thiet hotels

Trondheim, Norway
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 January 2011

Just stayed at the Park Diamond for some leisure days at a beach location before returning back to Europe. First the location is far from most restaurants, which are located in Mui Ne, some 20 km away. There is no beach in connection to the hotel.

The hotel has plenty of employes, but nobody seems to know what to do. I stayed in a triple room. Every day they didn't get it right with number of towels, water etc . The rooms are badly sound isolated, and noise from outside the door, as well as noise from outside the hotel can make good sleep difficult.

The restaurant has a menu that didn't impress. Forget asking about something in the menu, because the english knowledge is almost nonexistent. The first days we stayed there we were almost the only guests. They barely managed that. The last day there was a conference at the hotel, and at breakfast it was full chaos in the restaurant. Everybody running around and didn't know what to do. You had to ask for knife and fork, my brother asked for a medium boiled egg for breakfast and got it raw!!!

The pool is nice. Though in a hotel with 14 floors you should expect more than 8 sunbeds. There are no towels at the pool, and you have to go into the reception to ask for towels and if your lucky they will bring them to you. Often we had to go back after 15 minutes asking for the towels again! There is no catering at the pool, and if you want something to drink you have to go to the lobby bar.

The last day we ordered a airport shuttle from the hotel reception. 2 people wrote the detailes down. I made it clear that we were going to the airport, that we were 5 people with luggage and that we needed an car that was big enough! The car came at the correct time, but it was to small, the driver thought we were going on a one day sightseeing trip to Saigon (5 hours each way!!!) and not to the airport.

A positive thing was that all the people were friendly, they tried their best, but they obviously haven't learned how to run a hotel. I would advice people to look for a hotel in Mui Ne with a private beach. Maybe the Park Diamond will be a good hotel in 4-5 years, but so far it is disappointing.

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tobiasss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 October 2010

It is a new hotel which just launch in Mar 2010. it a 4 star hotel with 5 star hotel services - Love the lobby and the room it's huge. Best for your money although it is a 4 star hotel. The Hotel Manager and staffs are awsome, Mr Gerard is the king of customer service. He know how to take his customer. Two thumbs up for him and his staff:-)
Nguyen Van Vy

  • Stayed October 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VictorNguyen007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2010

It is a new hotel which just launch in Mar 2010. From the facade of the hotel, it look like a 5 star hotel - the lobby and the room is huge. Value for money although it is a 4 star hotel. The Hotel Manager, Mr Gerard is very thoughtful and helpful when I approach him serveral times for direction to places for my meeting. He is always smiling and going extra mile to even buy maps for me and re-confirmed with my driver on the location. Thumbs up for him!!!!!!!!!!!

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AsianTraveller007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TTC Hotel Premium - Phan Thiet

Property: TTC Hotel Premium - Phan Thiet
Address: Doi Duong Area, Le Loi Street, Hung Long Ward, Phan Thiet 800000, Vietnam (Formerly Park Diamond Hotel)
Region: Vietnam > Binh Thuan Province > Phan Thiet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #54 of 123 Hotels in Phan Thiet
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — TTC Hotel Premium - Phan Thiet 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
With 14 storeys height, the architecturally impressive TTC Hotel Premium – Phan Thiet (Park Diamond Hotel) is surely the tallest hotel and prominent iconic landmark establishment in Phan Thiet. The 4-star hotel is strategically located facing the Eastern Sea, overlooking the spectacular panoramic scenery of the ocean, ancient volcanic mountains and fantastic city views. Guests are within a short walk from dining, shopping and entertainment areas, thus, just 5 minute-drive from Phan Thiet Railway Station. Furthermore, TTC Hotel Premium – Phan Thiet (Park Diamond Hotel) offers full service facilities with a system of multi-function ballrooms, restaurants, business centre, spa, massage, gymnasium and any other services that a high class international hotel should offer. ... more   less 
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