After a brilliant few days in hoi an we thought we'd get some warmth and sun in phan thiet. We heard some good things about the area and were looking forward to a nice relaxing resort. Unfortunately first impressions last. We walked into reception after 7 hours in the car to a cold unwelcoming environment. They wanted to take our passports for the entire stay for police to check and the safety boxes didn't work. Considering what we were paying, we found the atmosphere to be very dry and bland. It was set in a remote part of the city over the other side making it difficult to get anywhere, the taxi driver had no idea where it was. There were no pamphlets or maps of the area, no services for tourists, the wifi didn't work in the rooms, showers were cold etc. None of the waiters or bartenders knew what they were doing and couldn't understand anything on the menu, we waited 30 minutes for warm beer and food was terrible. Despite all this the only good thing was that the rooms were clean and nice next to the beach, and pool was in a great setting. However we only stayed one night after being booked in for 6 and moved on to greener pastures.
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