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Blue Ocean Resort
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Reviews (435)
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All reviewsstandard roomkite surfingmui nefamily bungalowgarden bungalowreally enjoyed our stay heresun loungersbeautiful beachstayed here for nightsho chistar servicebeach towelsnice roombuffet breakfastbeach frontfresh seafoodrestaurants and bars
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Reviewed 25 September 2013 via mobile

Currently staying at Blue Ocean for 5 nights. The food is very good. Especially the lunch & dinner at the restaurant. Pool and grounds are immaculate. Rooms are modern, clean and comfortable. Great value hotel. Would definitely come back.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank lcole114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueOceanResortVN, Manager at Blue Ocean Resort, responded to this reviewResponded 11 October 2013

Dear lcole114

Warm regards from Blue Ocean Family!
Thank you so much for sharing your feedback with us and the tripadvisor community. We are pleased to hear that you enjoyed your stay with us and that you want to come back in the future.
We are already looking forward to welcoming you again!
Greetings from Mui Ne – Phan Thiet
Your Blue Ocean Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2013

We are Vietnamese. Our family have stayed at Blue Ocean resort on September 1st 2013. We booked 2 standard rooms through travel agent.The rooms are opposite the main street in Mui Ne but is not too noisy. Basically, the service is so good. Staffs always smile with guest - good points.The garden is very green, nice and tidy. The beach is so clean and have an rescuer. We book 2 rooms, #410 for my couple and #409 for my parent. #410 is good but #409 is too bad. This two rooms is not consistency. #409 there is not writing desk, there is not bedside lamp, there is only one bedside table (#409 there are 2), it is not a king size bed, actually that are two single bed joined. I think it is should not.
Breakfast is too bad. I don't know there is any difference between Vietnamese guest season and Western guests season but this day is Vietnamese public holiday, very high occupancy but there is few dishes. Salad did not have mayonnaise sauce (which I love).
We have requested 1 hour late check out free of charge because the bus will pick up late 1 hour but they refused. Late checkout charge will be apply. We were not satisfied about this. Fortunately, the bus picked up us on time.
On the whole, I love your resort. I hope next time when i come these things will be improved.
Best regards,
Mr. Tran Chi Ton
Email: tranchiton@yahoo.com.vn

Room Tip: Should chose Superior room and above. Standard room is not bright, opposite the street and don't have bathtub.
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Ton T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueOceanResortVN, Manager at Blue Ocean Resort, responded to this reviewResponded 11 October 2013

Dear Mr. Tran Chi Ton

Thank you for your valuable feedback and providing your email address. We have contacted you personally and are looking forward to welcoming you and your family back soon.

Warm regards from sunny Mui Ne, Phan Thiet
Your Blue Ocean Family

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Reviewed 21 August 2013

We are here right know. THE hotel and grounds are really spacious and lovely. THE breakfast is more than oké. One of THE best we had so far. It is low season. So really quiet. We don't get verry happy about THE restaurants outside THE resort. THE whole athmosphere is totally different from THE rest of Vietnam. So we ate several times in the hotel restaurant. THE food is good. It is à shame they don't give or offer upgrades when the ressort is so quite.

Stayed: August 2013, travelled with family
1  Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueOceanResortVN, Manager at Blue Ocean Resort, responded to this reviewResponded 11 October 2013

Dear A B

It was a pleasure having you and your family staying with us! We thank you very much for leaving a review on tripadvisor to share your experience at Blue Ocean Resort. We are more than happy to hear that you were satisfied with our services and quality at Senses Restaurant.
We hope to welcome you back soon.

In the meantime we are sending warm regards from the Blue Ocean Family!

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Reviewed 11 August 2013 via mobile

My husband and I stayed here from 26th until 5th aug it is a great place for a holiday the service is slow but everywhere in mui ne so go with the flow and enjoy the staff at blue ocean where great especially Marion and Kirsty who where around and about at all times the front office helped my daughter who lost her ATM card in a machine and went out of there way for her and she wasn't staying with them so would recommend this resort for a lovely relaxing holiday

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Chm3929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueOceanResortVN, General Manager at Blue Ocean Resort, responded to this reviewResponded 16 August 2013

Dear Chm3929
Thank you so much for taking the time to post your review on Trip Advisor. It is a genuine pleasure to read that our guests have had such a positive experience at Blue Ocean Resort. I will definitely pass your kind comments on to Marion and the Front Office staff who assisted your daughter.
I do hope you and your family return to visit the Blue Ocean family in the future.
Warm regards
Kristy Marland

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Reviewed 4 August 2013

Well the beach was very nice with long walks in either direction available. Had large pool with good food at the pool bar when you could get the attention of the wait staff. Buffet breakfast nothing special (my wife did not care for it). Probably all in all a bit overpriced compared to some others. Staff not great either. The problem is there is not a lot of education/training facilities available in this area for then to learn so it takes awhile to develop. AC continued to have problems even after first repair. Did not try the spa because across the street you could get a massage for a third of their price.

Room Tip: Ask for near the pool or beach.
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gary f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueOceanResortVN, General Manager at Blue Ocean Resort, responded to this reviewResponded 16 August 2013

Dear Scatter2162
Thank you for providing feedback from your recent stay at Blue Ocean Resort.
I am glad that overall you enjoyed your stay in Mui Ne, especially the rooms, pool, beach and restaurant food.
Our new Chef who commenced this month is currently looking at options to improve the buffet breakfast in order to satisfy the many different nationalities and tastes of our guests, but I am sorry that your wife did not enjoy the selection on offer during your stay.
As you mentioned hiring trained staff in a small fishing community like Mui Ne is difficult, however we are implementing various education and training initiatives in order to teach our team Western style service (which is a very different approach to the Vietnamese style service that the locals are accustomed to) and we strive to continuously improve in this area.
I am most sorry that you encountered problems with your air conditioner during your stay, we do provide 24 hour maintenance assistance for our guests, but I apologise that they were not able to rectify the issue immediately in this instance.
I do hope to welcome you back in the future so you can see the continuous improvements being made at Blue Ocean Resort.
Warm regards

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