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“Nice hotel great staff”
Review of Phu Hai Resort

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Phu Hai Resort
Ranked #13 of 123 Hotels in Phan Thiet
Certificate of Excellence
Evora, Portugal
Level 6 Contributor
162 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Nice hotel great staff”
Reviewed 19 April 2012

Great hotel
Beautiful beach
Great staff
A very well designed hotel

Room Tip: All the rooms are good.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank daniel l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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237 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Swedish first
  • Vietnamese first
  • Any
English first
El Paso, Illinois
Level 6 Contributor
276 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed 11 April 2012

We checked in after a long day of travel that included some hiking so we were appreciative of the cool towels and iced drinks provided when we arrived. Our room was lovely, clean and nicely appointed with a generous shower and nice linens. The pool area is large and well maintained with plenty of chairs, towels, and space. There is a bar areas near the pool providing refreshments with staff that is friendly.

Breakfast each morning is served buffet style and includes everything you could ask for including crepes and omelets. The staff is attentive and courteous going out of their way to accommodate guest's needs and wants. We ate at the restaurant one evening and thoroughly enjoyed the two piece group providing music, though I will admit that it felt as if we had stepped back in time about forty years. The service was terrific and the food good. However, we had a terrific meal down the road at Cay Bang the next night for half the price.

The beach area at the Phu Hai Resort is well maintained and guests should make sure they take advantage of having China Beach at their door step. There are terrific photo as well as swimming opportunities here. Phu Hai Resort is quiet and a bit off the beaten path, but that is part of what makes it so lovely.

Room Tip: You would be hard pressed to get anything but a nice room. However, all rooms are considered garden...
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  • Stayed March 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Cabdg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merrimac, Wisconsin
Level 6 Contributor
186 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 24 March 2012

After a breakneck adventure trip to Angkor Wat we needed a break. Check in was a dream, our room was clean and fresh, and the staff was smiling everywhere. I never saw happy grounds people before who greeted you with a "good morning" if you made eye contact. Breakfast was just what we hoped for, with a little struggle getting an all egg white omelette. However it was done. Coffee came just when we wanted it and always with a smile. The beach was clean and the pool was large. Our dinner beefsteak was a bit tough, however that has been a constant in Vietnam for us. We loved this place!!

Room Tip: I can not imagine a bad room. I liked second floor because of the distance from foot traffic, howev...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelersAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax west yorkshire England
Level 6 Contributor
131 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 10 March 2012

Stayed here for 4 nights in March. After the frenzy of Saigon it's just what we were looking for - a relaxing break to unwind and enjoy the rest of our holiday touring around Vietnam.

The resort is quite small given the image the word resort conjures up but the layout and tranquility on offer were superb. We stayed in a villa set back by one from the sea but had a clear view of the beach. There is a very tranquil feel to the place due to how it's laid out and you only really see other guests en masse at breakfast.

Rooms are really nice and staff friendly and helpful. Was concerned about the security given earlier reviews but could see regular security patrols and there was a lock from outside bathroom to room and safe in each room. We took the usual precautions of locking valuables in the safe. The only concern we had was the insistence of keeping our passports for the duration of our stay. God only knows what they were doing with them and one is advised not to give it to anyone especially for four or five days. We will raise this formally with the hotel as if they loose it it's going to be very inconvenient and not something they should be doing unchallenged. I would advise you to refuse and see what happens.

The breakfast was very good plenty of choice and all fresh. There were a couple of buffet meals on in the evenings. Given that it's a taxi ride into town and the food was quite nice it's worth a try if you like that locked away feeling. A taxi is around £1:50 into town and reception can book or ring for one that comes straight away. The hotel provide a bus with restricted times at the same price per person return.

On the whole a great place if you want a idyllic retreat tucked away and want some relaxation.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Markfennelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 December 2011

Phu Hai Resort is a beautiful but secluded resort. We had a villa and it was beautiful. I especially loved the outdoor bamboo shower!

It is a short distance from both the Mui Ne strip and Phan Thiet city so taxis are required if you wish to leave the grounds. And if you get the reception staff to call for you, you will wait a good 20 mins before a taxi arrives. Better if you just walk out the the gates of the resort and find a whole bunch of them sitting there waiting.

I wouldn't recommend more than a few days stay there as I got bored as there is limited stuff to do.

The staff aren't that great and were pretty rude to my parents when they came to visit. (they assumed my parents were locals & not not foreigners and blasted across their Walkie talkies for the staff to keep an eye on them!)

All in all, the place is perfect if you want to kick back & relax but if you want to do things & see places I'd go elsewhere!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank china_tree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
copenhagen
Level 6 Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 December 2011

This resort really surprised me, i never been to Vietnam before and did see this resort on the internet from Denmark. It has everything you need for a family vacation, very big pool, very Nice and big bungalows/ villas by the sea. Very good restaurant and cheap prices compared to the quality. We stayed in a villa 1. Sea row, biggest bathroom ever, 2 big beds and very big buffet breakfeast every morning even though it was low season. Only negative thing: you need a taxi to go anywhere, but 2 first days you just need to enjoy the resort and it's facilities. We stayed there 6 nights with our 2 children age 5 and 7. We payed about 750 kr. Pr. Night 4 people incl. Breakfeast, villa about 70 square meteres.

Room Tip: Every room in this resort is great, if you have the money, then spent it on a seawiew villa with you...
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  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank kuglen04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, RU
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 November 2011

Our family group stayed for a 2nd time at Phu Hai Resort in November for 1 week, and how reassuring to see that some things don't change! Resort was as peaceful, well-manicured, and comfortable as it was 5 years ago.

We shared a 4 person bungalow (1 bedroom downstairs, 1 upstairs - each with private bathroom, and 3 separate A/C units worked well) with direct sea view, and the only sounds we heard (day & night) were the breaking waves. The staff addressed immediately our small concerns when A/C stopped working or light bulb needed replacing, and there is a silent army of groundskeepers who sweep the beaches and resort grounds each morning to remove the smallest fallen twig or leaf. True - power did cut out now & again, usually for no more than 10-20 seconds -- but we witnessed the same thing when we stopped in for dessert at the 5 star "Anantara Mui Ne Resort." So, power outages are not unique to Phu Hai.

The resort is now more "Russian friendly" than it was 5 years ago, with menu items now printed in Russian (along with English, German). And there were a good number of Russian couples and families staying there in November, but all were well behaved -- no drunkenness, screaming kids, or excessive cell phoning in the public areas of the resort.

Breakfast (included) does become a little mundane after 1 week. No fresh juices, and no variation in anything on the buffet: omelettes, blini, cut fruit, Vietnamese soup, and simple bread & rolls each morning. But passable. And we stayed "in" for dining during 3 nights at Phu Hai, and never tired of the Vietnamese fish, noodles, and soup selections. (There are European selections, too; we just never tried them.) Not spectacular, but adequate and well priced. The other nights, we went into the Mui Ne village - about $2 taxi each way.

As for the unlucky MBA group who had theft problems, we had cell phones, an i-Pad, and two laptop computers with us. No theft issues. We found the grounds were discreetly and regularly patrolled by staff, maybe in response to their laptop thefts. At any rate, I don't think crime is a regular concern at Phu Hai. All in all, a very peaceful beach resort.

Room Tip: Choose "sea-view" bungalow. Costs more (sure), but you'll see & hear the waves day...
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Man-in-Moscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phu Hai Resort

Property: Phu Hai Resort
Address: Km 8, Nguyen Dinh Chieu Street, Phu Hai ward | Binh Thuan, Phan Thiet 800000, Vietnam
Phone Number:
Region: Vietnam > Binh Thuan Province > Phan Thiet
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#8 Spa Hotel in Phan Thiet
#8 Luxury Hotel in Phan Thiet
#11 On the Beach Hotel in Phan Thiet
#15 Family Hotel in Phan Thiet
Price Range (Based on Average Rates): £
Hotel Class:4 star — Phu Hai Resort 4*
Number of rooms: 84
Official Description (provided by the hotel):
Phu Hai Resort is located on three hectares of landscaped tropical gardens leading to a private beach with pristine sand and unspoiled water, the four stars Phu Hai Resort boasts French-style architecture infused with traditional Vietnamese heritage and nature local materials. Accommodation comprises of 46 Deluxe Rooms and 38 Luxurious Villas with the most modern amenities. All are well appointed and offer a balcony or terrace, air condition, telephone, mini bar, television LCD, safety box, hair dryer ... The Vietnamese style villas combine with subtle modern French architecture nestled under the green trees. The outdoor swimming pool is designed with soft curves, surrounded by umbrella canopy and full of life flower-garden. ... more   less 
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Also Known As:
Phu Hai Hotel Phan Thiet

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