There are nicer hotels in Mui Ne area. My recent stay at this hotel was nothing but a BIG disappointment. I had booked a reservation through Agoda.com (this website will screen good reviews and post on their site to get bookings) in advance and paid for the most expensive room at this place. Upon arrival, they could not find my reservation and unwilling to help. After a long drive from the city with my family, I was not looking forward to this.
The reception staffs had a bad attitude and kept making up excuses. After a long discussion, I got frustrated and asked to speak to the hotel manager. One of the girls at the desk said she would try but could not give me an answer why she was unable to find the manager. Well! the hotel manager (Nguyen Chinh or Trinh, not sure) was in the office and refused to come out to speak to me. I can see her through the glass door next to the reception desk. Finally, I checked into what ever they offered but was not happy with the whole experience.
I work for a five star hotel and all I can say is this place is absolutely not up to standard. I’ll leave it at that.More
- Free Wifi
- Free Parking