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“Great experience”

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AVANI Victoria Falls Resort
Ranked #3 of 18 Hotels in Livingstone
Certificate of Excellence
Reviewed 25 June 2014

I attended a conference held at the Zambezi Sun Hotel June10-13, 2014. It was a great experience. The room, food and service were great! Good water pressure in the shower, and the hot water got really hot. Room service was timely. Food was good. I gained 5 lbs that week! I was also able to adjust the thermostat in my room. I saw Zebras and Impalas roaming around the hotel grounds Nice.... Victoria Falls is walking distance from the hotel. The Falls is spectacular! You will need a poncho! The hotel provided ponchos in my room in the drawer by the TV. I took the time to complete this review because the previous reviews of the hotel helped me to prepare for my trip!! Thank you!

Room Tip: No room preference.
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  • Stayed: June 2014, travelled on business
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Thank Bernice T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 June 2014 via mobile

Me and my sister really enjoyed our stay here , everyone was so welcoming , the food was really amazing especially there nshima and fish. I would stay at this hotel again . Staff where friendly except the ones that where working on the pool bar. We had to sit ourselves and service was very slow.

  • Stayed: June 2014
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Thank Lulunach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

Zambezi Sun is all about location and sprawling layout of the complex. The great Victoria Falls is situated just in the backyard of the hotel complex and you can even hear it all along your stay in your rooms. You can just walk down to the falls whenever you want and for all hotel guests entry is free!! There are huge lawns and lot of in house wild life like deers, zebras, birds etc. The staff is very cooperative and the breakfast menu is fabulous. We stayed here for 2 nights in April 14. TV in one of the room was not working, but after the complaint it was changed immediately. Staff was very helpful, but always expecting higher tips!!. The TripAdvisor site mentions it 4 star, but the hotel says it is 3 star and the rooms are not even 2 stars The guest rooms need a drastic make over. The first floor rooms have a gallery, but there are no seating arrangements!!
Over all a nice place and very convenient place to stay, very close to the falls.

Room Tip: Rooms on the first floor are better and if possible should on the other side of pool.
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  • Stayed: April 2014, travelled with family
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Thank chitleymilind16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

According to booking.com this hotel was ranked as “four-star.” But Zambezi Sun website showed as “3-star”. The general facilities were four-star, but the guest rooms were three-star. It had polished concrete floor throughout the corridor and the guest rooms.

They gave me a complimentary invitation card to high tea at Royal Livingstone Hotel. That was great to have on the day of arrival. I had it indoor, as the porch that was overlooking Zambezi River wasn’t smoke-free.

The location of Zambezi Sun was excellent, and all the staff except the ones at the reception were very friendly and helpful. According to my request they gave me a room away from the noisy central part of the property, facing the park that led to the gate to the Fall. It was on Level 1, and there was no lift but only stairs. But my room had many things that needed to be improved:
1. The air conditioner/heater wasn’t working on the day I arrived (9th June). So I could hear the noise (= “thunder”) of the Fall all night and banging of the doors of other rooms echoing through the corridor until late at night.
2. There was no “hot” water in the shower on the day I checked out (12th June). It was lukewarm, may be good enough for a very hot day.
3. The push-in plug of the hand basin in the bathroom was broken.
4. The hot water tap in the shower was not fitted properly, so it fell on my toe.
5. The soap tray in the shower was broken and hanging on one end.
6. The bathroom door had been damaged at the bottom part and needed plastering and painting.
7. The outside handle of the sliding door to the balcony was missing (only the two screws were sticking out). The sliding door wasn’t fitted well, but I was able to lock it.
8. The edges and the corners of the floor hadn’t been cleaned properly.
9. The frames of the wall fittings and mirrors were dusty.

When I was checking out, I wanted to give an envelope of gratuity. The staff at the counter were very surprised, but took it with my review form of the hotel. They put them away somewhere under the counter, saying that they’d pass them onto the manager. My room wasn’t good enough, but I wanted to show my appreciation to the kind, friendly and helpful staff of the hotel.

Room Tip: When you book, request a quiet room. As there is no lift to the level 1, request a room on the grou...
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  • Stayed: June 2014, travelled solo
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Thank RayParks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

We stayed here back in June 2012 and have amazing memories. Excellent service, lovely basic room with a balcony and it was very relaxing to not have to worry about mosquitoes etc. with the hotel's own anti-mosquito system. The only problem we had is that for some reason they were expecting us to be German so our welcome pack was in German but that was quickly rectified and they were very embarrassed about it :-)

The pool area is a gorgeous place to hang out and relax with a yummy cocktail from the bar and zebra wandering in and out of the hotel complex. Just walking around just outside the hotel walls you can see monkeys, giraffe, crocodiles and elephant.

The main attraction is obviously Victoria just out the back door which you can walk around yourself and the hotel is really helpful in booking you a tour of this and any other local attractions you want to visit. I only wish I had been better prepared for the baboons! We had been warned but I hadn't expected them to be quite as vicious.

The food is expensive as you might expect but the variety and quality is very good.

  • Stayed: July 2013, travelled as a couple
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2  Thank P W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014 via mobile

The Zambezi Sun impressed me from the very beginning. From the beautiful lobby to the gorgeous rooms, it is a wonderful place to stay!

One of the best parts is that you can walk to Victoria Falls. It is almost directly on the property!

Food options are expensive but delicious. The buffet has a nice variety of international cuisine.

Stayed: July 2013, travelled with friends
1  Thank NatalieT99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

The magic in this hotel is in the grounds. It is in the park, adjacent the river, and has animals (zebras, impalas, giraffes, monkeys, etc.), parading through it. Business center is not well run and computer and printer problems were endemic. Staff is very friendly. Chef was very helpful in seeing to our dietary restrictions. Visiting the Livingston and drinks at the river front area at sundown was very memorable.

Room Tip: Rooms on upper floors have balconies, but no furniture. Room furniture is sparse. Get rooms closest...
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  • Stayed: May 2014, travelled with family
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Thank telzangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AVANI Victoria Falls Resort

Address: Mosi-Oa-Tunya Road, Livingstone 20100, Zambia (Formerly Zambezi Sun)
Region: Zambia > Southern Province > Livingstone
Amenities:
Business Centre with Internet Access Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Livingstone
#3 Family Hotel in Livingstone
#4 Romantic Hotel in Livingstone
Price Range: £199 - £323 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AVANI Victoria Falls Resort 2.5*
Number of rooms: 212
Official Description (provided by the hotel):
Get wild in the heart of Africa, with the iconic Victoria falls at your doorstep. We put you at the centre of the action, so you can explore, discover or just relax and let us take care of all the details that matter. Whether it's for family fun or taking care of your business, AVANI Victoria Falls offers contemporary comforts and uncontested convenience, all just five minutes’ walk from Victoria Falls. Work, rest, stay and play in AVANI signature style for dazzling days and enchanting nights ... more   less 
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Also Known As:
Zambezi Sun Livingstone
Zambezi Sun Hotel Livingstone

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