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“Nice location and gardens, but rooms need refurbishment”

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Maramba River Lodge
Reviewed 11 August 2014

We stayed in a chalet, which is the most exclusive alternative at the lodge. We had a family room with a double bed and a bunk bed for the kids. The chalets are stand alone with a small veranda. There are dark green mosquito nets instead of windows. The decor is very tired and dark, the walls have cracks in the them and carpets were old and stained. Bathroom was cleaned, but tired too.

The beds themselves were pretty awful and needed to be replaced. I kept falling into the "hole" in the middle of the bed made by thousands (?) of guests before me.

The restaurant has a nice location. Food was OK - we only had lunch and breakfast there. The pool and bar area is very nice. Pool is clean and nice and is made to look like a natural waterhole. The bar is nice, facing the river and is visited by both hotel guests and locals when we were there.

Service in the reception was very willing, but unfortunately not very knowledgeable. The entire staff didn't have access to a computer so it was difficult for them to find phone numbers to restaurants etc.

  • Stayed: August 2014, travelled with family
    • Value
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1  Thank Axel08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 July 2014

Maramba Lodge is best thought of for backpackers and those who can handle a few nights roughing it. We were booked into Chalets, but on arrival were given tents. After showing my booking form, we were given chalets, must to relief all round. Breakfast is very basic, as is the accommodation. Flat pillows and worn mattresses. If you are forced to eat supper there, sorry for you. We found much of the food inedible. The place is cheap, so you get what you pay for.

  • Stayed: July 2014, travelled with friends
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Thank Judge J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

This lodge was chosen for us by our tour operator and after reading the mixed reviews,we were unsure what to expect.
It is set on the banks of the river and is a combination of basic tents,chalets and landela tented accomodation.
We had a landela tent which was basic,but comfortable with a double bed and a single bed,toilet,wash hand basin and open aired shower.Two camp chairs were provided to sit outside on the small terrace.
There was a large fan,kettle and tea and coffee.Very limited storage space and when I asked for the padlock for the box which was obviously provided to store any valuables.I was advised that all the padlocks had been stolen but we could leave our valuables in a safety deposit box at reception.We chose to carry everything with us and as we were only there for 2 days this did not really create a problem,but could have become a pain if we had been staying any longer.
All meals were served on a terrace overlooking the river.Our stay included breakfast but we also ate lunch and dinner here as the lodge is some distance away from Livingstone town and it was advised not to walk to either the town or Victoria Falls as it was not safe to do so(there are wild animals wandering around)
This is where we have our main complaint.The service for lunch and dinner was terrible.There were only 2 waitresses and although they were both lovely you had to wait for a very long time for any meal that you had ordered to appear.
In the evening there was a large bonfire in the middle of the terrace and depending on the way the wind was blowing you could end up covered in ash from the tree trunks which were burning in it.
The staff at reception were helpful,but not very friendly,although the guy behind the bar was extremely nice and it was lovely to sit and chat to him.
Our other complaint was the lack of information supplied,both at reception and in room.We were not given any information when we arrived regarding check out time,breakfast,lunch or dinner times and although there was a folder in the tent, all it contained was a customer survey questionnaire and pages of information for companies wishing you to book trips with them.
Due to it's proximity to the Falls and the woodland setting this lodge could be a really nice place to stay if there was a little more effort made.
We would not recommend a stay here.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
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Thank tobee888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

Maramba River Lodge is affordable and very well situated. We stayed for 2 nights and the tent are adequate. It is not a 5 stars spot but very well priced.
Crocs, hippos and elephants visit the lodge every day.

Stayed: July 2014, travelled with family
Thank Philippe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

Maramba has a combination of camping, tents and brick chalets. We stayed in a brick chalet, the rooms are quite old and the bathrooms not very appetising. Beds are well used and past their prime. The biggest problem with Maramba is the total lack of service that stretches from reception to restaurant. The bar is the only place you can expect a smile. There are lots of better alternatives - stay away.

Stayed: July 2014, travelled with family
4  Thank Tore_S123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

Had the chance to stay at Maramba for 3 nights. Upon arrrivng found there was a mixup with a tour we booked over the phone. Instead of the expected .."so sorry"... Brad the manager personally intervened and made sure we could get back on track with our schedule. I was very impressed with the level of staff commitment to customer care and can fully recommend this establishment . The different levels of accomodation make this resort affordable for all.

  • Stayed: April 2014, travelled as a couple
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1  Thank 482fredb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2014

My wife and I stayed 4 months at Maramba, while building a project in Livingstone. Brad and Ruth Keast, the managers there, as well as the staff became like family to us. The Lodge is beautifully situated on the Maramba River and the only Lodge situated in the Mosi Oa Tunya National Park. That means that basically, you will see elephants, hippos and crocs by the river for the most of the dry season (May to October). We bumped into the local hippo almost every night. It doesn't get any better than that, unless you join a Safari trip.
We love the atmosphere, the park-like feel of the Lodge and the friendliness of the managers and stuff. We felt welcome and accepted. We heartily recommend it to travelers as a great stop for Victoria Falls, which is very close by (you can hear it at night from you tent or room).

Room Tip: Check the Safari Tents, they are private and very quaint.
See more room tips
  • Stayed: July 2013, travelled as a couple
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1  Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maramba River Lodge

Address: Mosi Tunya Drive | Livingstone, Victoria Falls 60957, Zambia
Region: Zambia > Southern Province > Victoria Falls
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 3 Speciality Lodging in Victoria Falls
Price Range: £61 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Maramba River Lodge 2.5*
Number of rooms: 25
Official Description (provided by the hotel):
4km from The Victoria Falls, Maramba River Lodge provides a most attractive all-year-round base to access The Victoria Falls. Maramba River Lodge is situated in the Mosi-oa-Tunya National Park overlooking the Maramba River. The lodge is visited by the resident wildlife with elephant wandering through the grounds at certain times of the year. ... more   less 
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Also Known As:
Maramba River Hotel Victoria Falls
Maramba River Lodge Zambia/Victoria Falls

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