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“Excellent service”

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Mpala Boutique Hotel
Ranked #6 of 25 Bulawayo B&B and Inns
Uganda
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent service”
Reviewed 29 August 2013

This was my second visit and stay at MPALA Boutique Hotel. The place is excellent for both accommodation and training. I stayed for a week in August 2013. The neighbourhood is quiet. The staff are very friendly and helpful. The rooms are very clean and neat. The wifi was excellent too. I was picked up and dropped off at the airport. I highly recommend this hotel. It was nice to know that this is the fifth year of existence. May God richly bless you.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kaggwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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26 reviews from our community

Traveller rating
    18
    7
    1
    0
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14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Harare, Mashonaland East, Zimbabwe
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 June 2013

Me and my wife were in Bulawayo and needed a place to spend a night. We had heard of a new boutique hotel called Mpala so we decided to check it out. We were pleasantly surprised by what we found.

The lodge is located in a quiet neighbourhood and there is secure parking. The rooms are very modern and clean. We were fortunate enough to get a room with a free standing bath which we thoroughly enjoyed. The bed was quite comfortable and the linen fresh and clean. The air conditioning worke well and kept us warm during our winter night's stay.

The staff was quite friendly and the food was ok. The breakfast service was a bit slow but maybe that was because I arrived a bit late. They have a very nice pool that sadly we did not get to enjoy.

Overall our stay at Mpala Hotel was enjoyable and we would highly recommend it to anyone travelling through Bulawayo.

Room Tip: The rooms on the ground floor in the side buildings are a bit more spacious, exclusive and sunny.
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lloyd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
Level 6 Contributor
361 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
Reviewed 5 December 2012

I was very impressed with the Mpala. This hotel is not luxurious, but it is very clean, safe, and welcoming. The bed was so comfortable, and the AC worked really well. The room was virtually spotless and the bathroom was very modern and in great shape.

The WiFi signal was a bit weak in the rooms, but still worked. The signal in the lobby is strong.

Breakfast was great, though they only had instant coffee. Dinner service was delicious, but a bit slow.

I would definitely recommend this place to friends, and I'm certain I'll return the next time I'm in Bulawayo.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank manilapacman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mpala Boutique Hotel

Property: Mpala Boutique Hotel
Address: 4-25th Avenue | Famona, Bulawayo, Zimbabwe
Region: Zimbabwe > Bulawayo Province > Bulawayo
Amenities:
Hotel Style:
Ranked #6 of 25 B&Bs / Inns in Bulawayo
Price Range (Based on Average Rates): ££
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