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“Excellent stay..” 5 of 5 bubbles
Review of Homewood Suites by Hilton Buffalo-Amherst

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Homewood Suites by Hilton Buffalo-Amherst
Ranked #2 of 16 Hotels in Amherst
Certificate of Excellence
Hudson Valley, NY
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent stay..”
5 of 5 bubbles Reviewed 16 April 2014

..the staff at this property are just incredible. Always busy, but never too busy to say good morning or hello every time you walk by. Temperature was right throughout the hotel despite extremely erratic weather. The property is new and in excellent condition. Easy on and off for UB, which was the purpose of our visit.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank panchess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, 22 April 2014
Dear Panchess,

Thank You for the excellent review! The staff appreciates being mentioned by you. Comments like that mean a lot to them! Please come back and see us the next time you visit UB. Thanks again for taking the time to share your experience.

Melisa Syro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

559 reviews from our community

Traveller rating
    366
    140
    31
    13
    9
See reviews for
295
75
20
129
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Ottawa, Canada
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

Difficult to find a better place to relax and rest after a hard day work. The team is really friendly, but professional. Access from the airport is easy. Not far from downtown and the industrial park.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, 17 April 2014
Dear Jean R,

Thank You for the 5 star review! We appreciate the kind feedback and look forward to seeing you in the future. Thank you for taking the kind review!

Melisa Syro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 16 April 2014

was here for US shopping trip. Staff was helpful and the free breakfast was very good (no sausages thou). Got a crib in the room once we checked in. The free wifi was iffy at times. I wished that the sink was part of the washroom and not in the master king suite room.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GordonFong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, 17 April 2014
Dear GordonFong,

Thank you for the feedback regarding your recent stay with us. We will look into the issues you had with your Wifi. Thank you for letting us know. Thank You for the great review and we hope you will stay with us the next time you are in the Buffalo area.

Melisa Syro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Undisclosed
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 16 April 2014

The staff was very friendly and helpful and all at a great price. The kids actually want to spend spring break in Buffalo so that we can go back to these suites. The pool and hot tub were great. There is even a basketball hoop for the kids to play a little one on one! I didn't really enjoy the breakfast selection, but the friendliness of the staff made up for that. We would definitely stay here again!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cheryl J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, 17 April 2014
Dear Cheryl J,

We are thrilled to hear your family enjoyed their stay with us. The basketball court is a very popular area when the weather is nice! We look forward to seeing you again the future!

Melisa Syro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seville, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

Staff was great. Very helpful with any needs or questions we had. Room was very nice and comfortable. Breakfast and dinner were very good and the staff was very polite and courteous. We would stay here again.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank R Wayne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, 17 April 2014
Dear Robert P,

We appreciate the great review you wrote! we are glad to hear you enjoyed our breakfast and dinner offerings. We look forward to seeing you again on your trip to the area. Thanks again for the nice comments.

Melisa Syro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 April 2014

Great place to stay when down to Buffalo for the weekend shopping. my girlfriend and I brought the kids and there way room for all of us in the queen suite. The kids loved the kitchen area and it would be great if we were down for a few days if you needed to cook your own breakfast. The free breakfast was nothing to write home about but saved us a stop at Tim Hortons on the way home.

  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank CarrieMillen14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, 8 April 2014
Thank You for thr great review! We appreciate you sharing your experience. Please come back and visit us on your next shopping trip to Buffalo.

Thanks again!

Melisa Syro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Watertown, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

Wonderful suites and staff very friendly and helpful. Great free breakfast. We stayed three night but room did not get cleaned but we still enjoyed it. Pool and hot tub were great. Very reasonable and great place for family.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank Kathy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, 27 March 2014
Dear Kathy E,

I am glad to hear you enjoyed your stay with us. I was concerned about your comment about the room not being cleaned. Please be sure contact the front desk if you need service at a certain time and please make sure you do not have you "Do Not Disturb" sign hanging on the door. We are more than willing to work with you the best we can. I hope you will come back and see us the next time you are in Buffalo. Thank You for the great review!

Melisa Syro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Buffalo-Amherst

Property: Homewood Suites by Hilton Buffalo-Amherst
Address: 1138 Millersport Highway, Amherst, NY 14226
Phone Number:
Region: United States > New York > Amherst
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Amherst
#1 Business Hotel in Amherst
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Buffalo-Amherst 3*
Number of rooms: 93
Official Description (provided by the hotel):
Our hotel is perfectly situated in the quiet Buffalo suburb of Amherst, NY. The Homewood Suites by Hilton Buffalo/Amherst is located just one mile from the University of Buffalo and a quick 15 minutes drive from downtown Buffalo. Our all-suites hotel is perfect for families, business travelers, and extended stay guests. For your comfort and convenience we provide each guest with a complimentary breakfast every morning, complimentary dinner Monday through Thursday evenings as well. If you are in town for business take advantage of the business center and complimentary internet access. Each suite has a fully equipped kitchen with two-burner stove, microwave, and refrigerator. On your next visit to the Buffalo area be sure to consider the Homewood Suites Buffalo/Amherst. ... more   less 
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Also Known As:
Homewood Suites By Hilton Buffalo Amherst Hotel Amherst
Homewood Suites Buffalo Amherst
Homewood Suites Amherst
Homewood Amherst
Hilton Amherst
Amherst Homewood Suites
Amherst Hilton

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