Not sure where to start--1st off--we did not get the room we reserved. We reserved a 2 bedroom for 5 adults & 2 kids. We were given a loft room & the "living room" downstairs had a Murphy bed (bed comes out of the wall) plus a sofa bed. 2ND - the plunger in the sink in the bathroom upstairs didn't work--was stuck in the "down' position PLUS it was VERY difficult to even use the plunger in both bathrooms--was WAY TOO CLOSE to the backsplash--had to squeeze your fingers to even touch it. 3RD - the "heating" lamp in the bathroom did not work--had a dial & timer but wasn't connected to the light. 4TH--we had 5 adults plus 2 kids right--well our kitchen had only 4 of everything. We called for more, so paper plates & plastic ware was brought to us. (what?) 5TH--the drip pans on the stove were clean but....they didn't fit so the electric plug ins --all the burners were not flat but were sticking upward since they were not the right ones. Pans were all crooked on the burners. Not good. We requested a different room but were told they did not have anymore. They said they sent an email stating what we reserved which supposedly said murphy bed but that email was never received. (our room was ordered ahead in plenty of time.) Not much good parking..Breakfasts were very good. Probably would not stay there again.
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- Also Known As:
- Residence Inn Buffalo Amherst Hotel Amherst
- Residence Inn Amherst
- Buffalo Residence Inn
- Amherst Residence Inn