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Extended Stay America - Buffalo - Amherst
Ranked #15 of 17 Hotels in Amherst
Reviewed 20 August 2013

we were a group of all our family member. we stayed two of their branch. we really liked their hotel, because we could cook our food in our own room ( their all rooms are equipped with kitchen utencils, so you can cook your meal in your own room. ) we really enjoyed it. go & grab breakfast was also good.

Room Tip: non smoking, NOT the disable/handicapped people room. handicapped access room's bathroom toilet...
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  • Stayed: August 2013, travelled with family
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1  Thank JohnKingtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, Manager at Extended Stay America - Buffalo - Amherst, responded to this reviewResponded 27 August 2013

Thank you so much for sharing your experience with us. I'm so pleased to hear that you enjoyed your stay. We look forward to having you visit with us again in the future!

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77 - 83 of 97 reviews

Reviewed 25 July 2013

Stayed here while my daughter attended a camp at University of Buffalo. Great location, close to Niagara Falls. Room was clean, adequate size, and kitchenette was wonderful for my seven night stay. Staff were friendly and helpful. Affordable and well worth the price.

  • Stayed: July 2013, travelled solo
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1  Thank Shannon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this reviewResponded 30 July 2013

Thank you so much for sharing your experience with us. I'm so pleased to hear that we provided you with a clean room and a friendly staff during your trip here to New York. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

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Reviewed 21 July 2013

Stayed here for one night prior to an early morning flight out of Buffalo Airport. It is located just off the highway beside two other hotel properties. The location is ideal for flying out of Buffalo Airport as it is an easy 10 minute drive from the hotel, yet has lower prices than any of the "airport" hotels. Upon check-in we were given rooms with two beds, a pleasant surprise considering that the information on Priceline was that an upgrade fee would have to be paid to be placed in a two bed rather than one bed suite. Although we did not use the kitchen considering the brevity of our stay, it is an excellent feature for the rooms to have. That said, we found that it was missing some of the 'essentials' that one might need to actually cook and eat in the room; for example, the cutlery drawer in one of the rooms featured knives and spoons but no forks. Many of the kitchen utensils also did not look particularly clean, so we would have had to wash some items before using them. The bathroom and room moreover could have been cleaned more thoroughly between guests; for example, one of the two chairs in our room had a large number of food bits/crumbs stuck between the seat and back. Needless to say it was gross and no one sat on it because of this. The staff service was very friendly, especially from Karl at the front desk. The beds were very, very comfortable and all in our party reported an especially good sleep. The air conditioning was also really effective. The hotel offers limited service (no pool / fitness centre) but does offer wifi (which had good speeds) and a continental breakfast (but only between 6 and 9). It is located close to a lot of restaurants and shops. My only other complaints are that (a) the hotel corridors are very poorly lit; and, (b) that no shampoo is provided in the rooms (you have to buy it from the vending machine if you didn't bring any). For $45 per night, this hotel provided an excellent value and was better than expected for the one or two stars it is advertised as. With a few small improvements, and more thorough room cleaning, this hotel could easily be in the quality range of more full-service properties such as Best Western and Fairfield.

  • Stayed: July 2013, travelled with family
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3  Thank Canada3000R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this reviewResponded 23 July 2013

It is so rewarding to read that you had an enjoyable stay with us. Thank you for your comments. I am sorry that the chairs in your room were unclean and the kitchen was missing some dinnerware. We are sorry for these issues, but are happy to read that we provided you with an ideal location, great service, comfortable beds and a great room overall.

Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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Reviewed 5 July 2013

  • Stayed: June 2013, travelled with family
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Review collected in partnership with Easytobook.com
Thank Marzanna O
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Manager_11525, Manager at Extended Stay America - Buffalo - Amherst, responded to this reviewResponded 9 July 2013

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Reviewed 19 June 2013

Stayed here for one night during a trip to Niagara Falls. The room is huge with a kitchen. Got here late at night and was greeted by the friendly staff in a timely fashion. It is a little hard to find at first because it is off from the main road behind another hotel. All things considered it is well worth the price. Will definitely stay here again when I'm in the area.

  • Stayed: May 2013, travelled with friends
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2  Thank Harry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this reviewResponded 25 June 2013

Harry - Thank you so much for sharing your experience with us. It's great to hear that you chose to stay at our hotel during your trip to Niagara Falls. I am so glad to hear that we provided you with a spacious room, friendly customer service and clean surroundings.

Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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Reviewed 12 June 2013

My wife and I have stayed at the Amherst Extended Stay many times over the past few years. We come to the area to help my uncle and my wife's cousin each year. Extended Stay has allowed us the convince of being close with easy access to the Hwy if needed. We always request a Smoke and Pet free room and as always they have just the room that will make us smile. We noticed that there has been some changes and upgrades which shows us they are trying hard to make it nice for their guests. Our needs were met each time we had a request and everyone there was helpful and friendly. They even have morning coffee and light breakfast foods so you can continue on your way without having to stop. The kitchen is perfect in the room and also allows you to keep some food on hand and prepare meals if you don't want to dine out. So rest assured you will be happy and if something does not suit you just talk to the front desk and I am sure they will do their best to make it right.

Thanks again Extended Stay
Michael & Cheryl

Room Tip: Ask for what you want before traveling there
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  • Stayed: May 2013, travelled with family
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3  Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this reviewResponded 13 June 2013

Michael and Cheryl - I appreciate you taking the time to write such a glowing review. We are extremely pleased to know you enjoyed staying with us. It is great that you enjoyed all of the remodeling we have done to the hotel, our grab-and-go breakfast and our amazing staff.

Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

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Reviewed 26 May 2013

This property is clean, quiet and in a great location. I highly recommend this for any length of stay. A big thanks to the friendly staff who went out of their way to ensure my stay was enjoyable. The fact Niagara Falls is only a stones throw away really helps.

Enjoy.

  • Stayed: May 2013, travelled solo
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2  Thank Will W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Buffalo - Amherst, responded to this reviewResponded 28 May 2013

Will - Thank you so much for posting a review of our property. I'm thrilled that you would recommend our hotel for any length of stay! We truly enjoyed having you stay with us.

Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

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Additional Information about Extended Stay America - Buffalo - Amherst

Address: 125 Inn Keepers Ln, Amherst, NY 14228-3531
Phone Number:
Region: United States > New York > Amherst
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #15 of 17 Hotels in Amherst
Price Range: £66 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Buffalo - Amherst 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Extended Stay America Buffalo Amherst Hotel Amherst
Extended Stay America Amherst
Extended Stay Amherst
Amherst Extended Stay

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