This was the last of four hotels on our Tour of Jordan and we were looking forward to 4 days chilling out. Unfortunately, we hit the Eid celebrations and it was full and very noisy!
The first thing that we noticed was that no drinks or food can be taken into the hotel – was shocked at this as you are then forced to pay hotel prices. This is the first time we saw this out of all of the hotels we stayed in, including the Movenpick Petra. Now this wouldn’t have been too bad if you were given a large bottle of water in your room (as Movenpick Petra), instead of 2 little ones, and they filled the mini bar with the free drinks (as Movenpick Petra). If you are giving guests a nice touch like free drinks then do it properly - not half hearted. We only got ½ of the drinks listed on the bar menu, assumed that the room attendant hadn't filled up, queried with reception and they sent the room attendants around. Apparently, only floors 2 and 6 get all of the drinks you are entitled to!! Bear in mind it was 30+ degrees here and you can pay a lot of money for drinks at the bar (i.e. £5+ for a coke!) Queried this with reception – hadn’t our whole tour group paid the same to stay here, irrelevant of which floor you are on??!! Eventually we got our drinks, but this was the only day that we did.
Room was a good size, although had to request missing towels and loo roll, good aircon and a small balcony to sit in the evenings listening to the ‘chariots’ racing around the streets with their music blaring – those poor horses needed earmuffs!! Public hotel areas were nice, breakfast was good (very busy around 9am), pools nice (very busy – people were lying on the grass at some points) beach area nice – but we did see lots of litter in the Red Sea just off the beach and also a glass that had been thrown in. Part of the sea is cordoned off so that the boats can’t get too close,not many fish to see unfortunately.
Our main issue with our stay was the noise levels – guests didn’t seem to control their children who were playing trumpets in the corridors at all hours, slamming doors, riding up and down in the lifts (even though the signs said they were supposed to be supervised – no-one stopped them). In busy times like this management need to consider all guests comfort and not just turn a blind eye to guests letting their children run riot.
We did take the free shuttle to the Movenpick Tala Bay, which looked like a gorgeous hotel, until the entertainment girl wheeled out her speaker and spoiled the peace and quiet. You literally couldn’t speak to the person next to you it was so loud. We had to move downwind onto the beach to be able to hold a conversation. Snorkelling was a little better here but again the sea had rubbish floating around – not giving off the best ambiance!! The hotel management need to look into having their own beach/sea areas cleaned more regularly.
After staying in Marriotts and Movenpicks on our tour – I wouldn’t be staying at a Movenpick again – the service standards are just not there for us.
- Official Description (provided by the hotel):
- Welcome to the ancient trading centre of Aqaba. At the Mövenpick Resort Aqaba, on the shores of the Red Sea, business travellers can attend to business and also relax in a perfect cultural and culinary environment. With our Swiss hospitality we will fulfill all your wishes. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Agoda, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Hotels.com, TripOnline SA, HotelQuickly, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Movenpick Resort & Residences Aqaba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Moevenpick Resort And Residence Aqaba
- Moevenpick Resort & Residence Aqaba Hotel Aqaba
- Moevenpick Hotel Residence Aqaba
- Movenpick Aqaba