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Reviews (2,193)
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Show reviews that mention
All reviewsmr hanisea grillprivate beachthe palm courthealth clubmain buildingmovenpick resortmany thanksnice hotelupgraded to a suitehousekeeping staffduty managerspecial thankssea viewbig thanksdead seanice beach
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1,265 - 1,270 of 2,193 reviews
Reviewed 2 January 2014

I have visited the hotel four times in the last year and have been very satisfied with the overall service. The location is also very good. The food quality varies from average to good. At time there are too many people at the buffet so it looks like a canteen. But if you order a la carté the food is quiet good.

Room Tip: take a room on the 6th floor
  • Stayed: February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank swede02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 5 January 2014

Dear Valued Guest,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Tripadvisor.

We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.

We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

Where to start:
+++ breakfast & dinner
Y can see real Middle East city Aqaba.
Y can walk in peace at streets.
but:
- - - house keeping worst,just clean up with mop during week, NO vacuum(dust,sand)
Y have to ask towels..!!
small room, a/c in room very poor/ doesnt work!!
They practise tourism, just now a days 2013
If stay in hotel, quite long way to beach

  • Stayed: December 2013, travelled with family
    • Value
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    • Service
3  Thank frozen69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 2 January 2014

Dear Valued Guest,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Tripadvisor.

Careful note has been taken of your comments, which you have encountered during your stay at our resort. It goes without saying that we have discussed this matter with the concerned Executives, who will look into this matter and take immediate actions.

We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2013

This is a wonderful hotel located on the Gulf of Aqaba. The facilities are great, many pools, restaurants and activities available on the premises. The rooms are beautiful, well appointed and very comfortable. We especially enjoyed the Thursday night grill night buffet, along with a belly dancer for entertainment.
Great place to relax after a great trek through the amazing sights of Jordan.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Martha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 30 December 2013

Dear Valued Guest,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Tripadvisor.

We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.

We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2013

After staying last week in Movenpick, we enjoyed the hotel so much, we booked our next visit befroe checking out.
The hotel itself was clean, rooms amazing, bed so comfortable, two heated swimming pools and private beach. the breakfast was nicley presented, with a wide variety of food to choose from.
Most importantly however, the staff were so helpful and friendly especially, Mohammed Alzaabi and S.Fouad Durzi who, showing warm, genuine care and assistance.
Furthermore, wi-fi worked throughout the hotel, easy to work safe in the room, tons of TV channels to choose from.
In short, a wonderful holiday was enabled by such a lovely hotel. RH OL

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ruti R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 29 December 2013

Dear Valued Guest,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Tripadvisor.

We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.

We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2013

We were very disappointed by this hotel although its location is great. The check-in was quite fine but when we arrived at our room we were shocked. It supposed to be a non-smoking room, but actually you could still smell the smoke from the previous guests. In addition, there were millions of mosquitoes in the bathroom. After telling the reception, nothing really has changed. Since we stayed in the main building, it took us ages to arrive at the hotel beach. The beach is nice and the access to the water also quite comfortable. The breakfast was medium, since there were so many guests that it seemed that the personnel was just overextended. So overall our stay was not what we expect from a Mövenpick Hotel. The next time, we will certainly stay in the Kempinski Hotel.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Johannes M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 29 December 2013

Dear Valued Guest,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Tripadvisor.

Careful note has been taken of your comments, which you have encountered during your stay at our resort. It goes without saying that we have discussed this matter with the concerned Executives, who will look into this matter and take immediate actions.

We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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