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All reviewsmr hanisea grillprivate beachthe palm courthealth clubmovenpick resortmain buildingupgraded to a suitehousekeeping staffduty managerspecial thankssea viewexcellent hoteldead seatala baywadi rumnice beach
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Reviewed 25 February 2014

Compared to other 5* hotels I have stayed at this probably comes in more at a 4* hotel. The hotel itself is very nice and in a good location, the customer service is also good.
I was disappointed in the size of the room and the fact that we had to walk half way round the floor to get to a lift.

Stayed: February 2014, travelled as a couple
Thank Abdal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 27 February 2014

Greetings from Aqaba,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Tripadvisor.

Careful note has been taken of your comments, which you have encountered during your stay at our resort. It goes without saying that we have discussed this matter with the concerned Executives, who will look into this matter and take immediate actions.

We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2014

This friendly hotel is situated in the center of the small town.
A nice quit private beach can be reach through the hotel premisses. Several pools gives you plenty oppertunities for leisure.
The food in the hotel is good and in the neighbourhood at walking distance local retaurants are available. Fish restaurant Floka can be recommended.
Free shuttle to the Moevenpick Talabay resort is recommended to visit an other environment and other beach/ marine life.
Excursion to Petra (3 hours drive ) and Waddi Rhum (2 hours drive) are recommended.

Stayed: February 2014, travelled as a couple
Thank Jlm V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 16 February 2014

Dear Valued Guest,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Tripadvisor.

We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.

We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

First room was so dirty in all aspects ( curtains, carpets,bathroom etc) that we had to complain and we were given another room. This room was bigger and slightly better but still not up to usual Movenpick standards (eg at Petra). The main reception, restaurants & pools were very good - much more the quality we expected.

  • Stayed: December 2013, travelled as a couple
    • Value
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Thank foodfreaksfromKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 13 February 2014

Dear Valued Guest,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Tripadvisor.

Careful note has been taken of your comments, which you have encountered during your stay at our resort. It goes without saying that we have discussed this matter with the concerned Executives, who will look into this matter and take immediate actions.

We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

Moevenpick Resort & Residences Aqaba got good location close to restaurants & all attractions in Aqaba, I advise choosing the Chalets which are close to pools & beach & are better than the rooms in the main building.

Room Tip: Choose the chalets close to pools & beach
  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank AliFayyad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 12 February 2014

Dear Valued Guest,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Tripadvisor.

We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.

We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2014

Back in Aqaba again at the hotel Moevenpick R&R. The hotel with a very helpful and nice staff. Very impressing is the beautiful poolarea with so many different trees and flowers.You pass this area when you go down to the private beach.A special thank to the personnel at the beachrestaurant always happy and nice.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Douglas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 2 February 2014

Dear Valued Guest,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Tripadvisor.

We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.

We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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