I was so annoyed when I arrived to this hotel with my GF I was told that we cant stay in the same room .. even though I payed for a one double room and logically it means there is a possibility to be a couple .. they charged me for an extra room .. I didnt use it . About the staff they are not helpful and not professional .. they made a wrong in my registration thinking I was someone else and kept calling nxt day I mean every new shift .. called me to check the problem .. that meant there was no sync and management between different employees .. they just called me a bout 7 times while I was sleeping.
In the end they didnt apologise and told me 'if u reserve this room using our official website this error would not happen . Plus they don't believe on expedia.com reservations.
My advice is to stay awayMore