I chose this hotel based on reviews I read on-line. This hotel is being "refurbished", so be very careful to view the actual room that you will be staying in. At the time of our stay, the rooms were listed on-line for $45, the reviews suggested paying the additional $10 to upgrade to "deluxe" For a total of $55. When my husband went into the hotel, he was told 55 JDS, but they reduced the price to 50 JDS, with breakfast (breakfast is a typical amenity and it was already listed as inclusive). When I requested a room on the 6th or 7th floor, as suggested in another review, I was told that we could not have one of those rooms at the price we were paying (we were paying in JDS rather than Dollars, already paying just under one and a half times the list price!) . We were assigned a room on the fifth floor, furniture was very worn, but we had three double beds with crisp white sheets, good enough for me after a long day in Petra.
The power for the room had been off, so we figured it would take a little while for the room to cool off. The room never cooled down, they sent someone to check, suggesting we give it more time. After around 11pm,we requested another room and were obliged. Now sent to the fourth floor, the a/c was nice and cold, but this room obviously had been setting for a very long time, the sheets were thread-bare and dinghy gray, disgusting carpet and broken furniture. The bathroom was abysmal, luckily my husband and children had already showered in the previous room.
I decided that I was not going to settle for this, they had presented as though they were giving us a deal, though they had actually charged us considerably more. I went to the front desk and spoke with the manager. I politely told him that I chose this hotel based on reviews and that he needed to be aware that I would be posting my own review. He quickly responded, by "upgrading" us to the 6th floor.
Once there, the room was very nicely decorated, obviously very recently refurbished. But, guess what?! The a/c didn't work! By this point we were exhausted and feeling like royal pains, so we tried to make the best of it (and afraid of what we might end up with if we moved again). My husband ended up sleeping on the floor in front of the vent, to make it bearable. Next day, we requested several times for the A/C to be checked, to no avail. We opted to leave our room key in the sensor that supplied the power to the room, so the air could run continually. The front desk would then send someone to open the room for each re-entry, since we only had the one key. Eventually, when the same evening manager came on duty, he had the foresight to provide us with an additional key!
Good things that I have to say: 1). It really is a great location. 2) I was impressed with the breakfast buffet presentation and the professionalism of the staff in the dining room 3). There is potential for this hotel.
My husband is originally from this country and fellow countrymen are typically not as accommodating to him as they are to me (being a visitor). I think the issue of the price and original room assignment would not have occurred if I had been the one to originally go into the hotel to get a room. Definitely recommend booking on-line. For my next visit, I will be staying next door at the DoubleTree, tired of the quality of "budget" hotels in Jordan. Would love for someone to prove me wrong!
- Official Description (provided by the hotel):
- With a fresh look and welcome comforts, Mina Hotel Aqaba is a great choice for business or leisure travelers. Our ideal location is near the shopping and commercial districts, at 10 minutes drive from Aqaba International Airport, Yet still within walking distance of the beach. Our 160 rooms offer views ranging from the stunning Red Sea and the majestic rose mountains of the desert. All rooms are equipped with quality amenities, Free High speed internet access, TV satellite, individual climate control. Our outdoor swimming pool is surrounded with luxurious sun loungers on which to lie under the Aqaba sun. Sea view Restaurant & Terrace is the most warm & welcoming place in town; Whether your in the mood for a quiet night or a party atmosphere with a belly dancer live-show, sea view restaurant & terrace will suit your mood In, the menu will feature hummus and baba ghanouj, salads and Lebanese style kebabs, juicy garlic chicken, olives, pickles and crisp-crusted felafel and a wide selection of Arak & beverage as well as cigars. ... more less
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- Also Known As:
- Aquamarina Ii Aqaba