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“Nothing to write home about...”
Review of Aqaba Gulf Hotel

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Aqaba Gulf Hotel
Ranked #32 of 40 Hotels in Aqaba
Portsmouth, United Kingdom
Level 6 Contributor
255 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
“Nothing to write home about...”
Reviewed 15 June 2013 via mobile

One is a bit disappointed when you book your hotel room on half board basis and then find that that includes ONLY the food! You pay over the odds for drinking water at mealtimes. It makes one's mouth go dry to think the price they charge for it is FOUR times what you can get bottled water for in town.

Wifi surprisingly is not free in a hotel of this size.

The air conditioner in our room generated noise and heat. Complained and they promptly sent a technician. But he could not fix it! So we suffered. It was 45 Celsius outside by day.

The sink was blocked. Again a man came quickly but while he unblocked the sink the basin was left dirty!

And if that was not enough some of our group suffered from food poisoning. So be warned. Best to stay clear of the green salads! Perhaps that applies to all traveller's hotels in this part of the world!

Stayed May 2013, travelled with friends
Helpful?
Thank Imliooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AGHotel, General Manager at Aqaba Gulf Hotel, responded to this review, 18 June 2013
Thank you for your comments and notes and for choosing staying at AGH
Your comments were thoroughly reviewed and we assure you that myself and the whole team will not spare any efforts to resolve this issue immediately and assure you we will keeping our best efforts
To keep extending a better and exceptional services for a comfortable stay
Wish to see you again on board at AGH; Good luck and Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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206 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Amman, Jordan
Level 6 Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 30 April 2013

We spent two night at this hotel, the first night I was not able to have a good sleep due to sounds and noise near our room door. The second night was better, maybe be cause I was tired from the day activities that I had a deep sleep.
We took connected rooms with pool view, the rooms were spacious and comfortable. The bathroom and shower were fine, and everything was clean.
The location is excellent, it is five minutes walk to the public tourist beach and only ten minutes walk to the shopping area.
I read at the hotel website that their rooms are equipped tea and coffee making facilities. But our rooms were not. We called the front desk several times to provide us with this facility but they did not respond, at the end we talked to a manager who acted immediately and within few minutes they provided us with them.
The breakfast was not bad,I liked the fool dish (fava beans). The staff in general are friendly, and helpful.
I recommend this hotel if you are looking to go shopping in Aqaba, if you want to go for swimming, you may look for one with private beach since this hotel does not have which will lead you to go the the crowded nearby tourist beach, or to go for other club beaches and pay entrance fees that cost about 7 to 10 JD per person,

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sugarcone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AGHotel, General Manager at Aqaba Gulf Hotel, responded to this review, 4 May 2013
Thank you for your valid comments and notes and for choosing staying at AGH
We are happy that you've enjoyed your stay and be sure that we will keep also improving our services for a better and comfortable stay
Wish to see you again on board for another exceptional experiences and comfortable stay; Good luck and Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Krung Thep, Thailand
Level 6 Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 26 April 2013

I stayed in the hotel for one night. Again, I arrived there at night. However, the hotel is in good location for walking around and shopping. We can walk about 10-15 minutes to buy many things, especially various kinds of nuts such as pistachio, almonds which is very popular here. Dates, chocolates and many desserts can be found here too. The price is very reasonable. The hotel is well decorated with mosaic picture. Helpful staffs. Breakfast buffet is good. The room is clean and comfortable.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sutasikar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AGHotel, General Manager at Aqaba Gulf Hotel, responded to this review, 28 April 2013
Thank you for your valid comments and notes and for choosing staying at AGH
We are happy that you've enjoyed your stay and be sure that we will keep also improving our services for a better and comfortable stay
Wish to see you again on board for another exceptional experiences and comfortable stay; Good luck and Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level 6 Contributor
135 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 12 March 2013

This hotel was clean and comfortable and close to town and shops. VERY expensive internet. OK breakfast service. Just a hotel I guess I would say in a very beautiful part of the world. There are restaurants nearby and a local market as well. Great pistachio store not far from the hotel, that our guide, Rami took us to..sorry, I can't remember the name.

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GR8TRAILBLAZERFAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AGHotel, General Manager at Aqaba Gulf Hotel, responded to this review, 18 March 2013
Thank you for your valid comments and notes and for choosing staying at AGH
We are happy that you've enjoyed your stay and be sure that we will keep also improving our services for a better and comfortable stay
Wish to see you again on board for another exceptional experiences and comfortable stay; Good luck and Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level 6 Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 25 February 2013

I like the hotel. It is really nice place with a very helpfull staff. Good breakfast which can be eaten outside near the pool. The location close to everything in Aqaba almost in the center of the town. I really like the carpets saying the day of the week in the elevators :-)

Room Tip: Don't worry if you can not get sea-view room, mountain view is even better :-)
See more room tips
  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaK83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AGHotel, General Manager at Aqaba Gulf Hotel, responded to this review, 2 March 2013
Thank you Sir for your valid comments and notes and for choosing staying at AGH
We are happy that you've enjoyed your stay and be sure that we will keep also improving our services for a better and comfortable stay
Wish to see you again on board for another exceptional experiences and comfortable stay; Good luck and Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sweden
1 review
Reviewed 30 January 2013

We stayed in Aqaba for one week. The hotel was very good, its close to a lot of things. Perfect walking distance 5-10 minutes.

The staff were extremely helpful, they gave us loads of information about things to do around the city and the region, were to find specific shops and dine at good restaurants.
Everyone working at the hotel where very friendly and very polite.

The breakfast buffet at the hotel was very good, lots to choose from. There was something for everyone.
The lunch and dinner buffet was very good too. Lots of fresh vegetables to choose from and they all tasted fabulous. Between 4-5 hot meals, like ris, pasta, cooked veggies and stew or casserole with meat or fish. Some of the times there was also a chef there, who prepared on order an other type of stew/casserole or wok.

The rooms were a good size, and clean. The only bad thing about the room was the light fixture in the bathroom, the light from the fluorescent lights was not faltering. Otherwise the bathroom was clean as well.

If I in the future go back to Aqaba I will book this hotel again.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissMilan0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AGHotel, General Manager at Aqaba Gulf Hotel, responded to this review, 1 February 2013
Thank you Ms.Milano for your valid comments and notes and for choosing staying at AGH
We are happy that you've enjoyed your stay and be sure that we will keep also improving our services for a better and comfortable stay
Wish to see you again on board for another exceptional experiences and comfortable stay; Good luck and Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tromsø, Troms, Norway
Level 6 Contributor
86 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 December 2012

Stayed at this hotel one week in December 2012. The hotel is offered by Apollo charter travel, which we went with. Rooms can also be booked at other booking sites.

Location: Aqaba Gulf Hotel is situated centrally in the center of Aqaba. Small shops, a gym, a local travel agency, McDonald's and some local bars are very close to the hotel. Mövenpick Hotel is the nearest neighbor. No need for transportation around in Aqaba center as it's pretty small. But if you want a taxi there are hundreds of them circulating around all the time.

Beach & pool conditions: the public beach in Aqaba didn't seem very tempting during night time when we went there, so we never checked it out during daytime. But Aqaba Gulf Hotel has good corporation agreement with a new beach club facility 20 minutes drive away (Berenice Beach). A bus arrives outside the hotel three times a day (09:20, 10:20 & 11:20 a.m) to pick up guests, and takes you back in the afternoon (03:00, 04:00 & 05:00 p.m.). The cost is 7 JOD ($ 10 USD) for transportation, entrance and towels (sun beds are free of charge). The beach club is stunning, and offers drinks, affordable pizzas and other snacks. Several pools and a nice beach with good snorkeling conditions. Absolutely recommendable!

Back at the hotel there is one pool. During our stay (in December) the water was too cold for us to swim in, but some guests used it occasionally. The sun hits the pool side between around 10 a.m. To 4 p.m.

During our stay there weren't so many guests at the hotel, so there was never a problem to find available sun beds at the pool.

The rooms: At first we were given to single beds, but after complaining we got an other room with double bed the day after. The rooms are spacious, and contains of a small bathroom with a bath tub with shower, a closet, mini safe, flat screen with about 20 channels (some in English), air condition, a table and a couple of chairs. Some noise from the street if you choose to have the window open instead of using the AC. Some of the rooms are allowed for smoking, ask for a non-smoking room if you don't smoke! The rooms are cleaned every day.

The staff/service: Most of the staff are polite, helpful and keep a high class of service. We had a semi inclusive-package where drinks and food where supposed to be included at certain times during the day. This caused some trouble with especially one of the managing staff at the bar which refused to serve us local drinks (just wine and beer) until the two last days of our stay after several complaints to her and the travel agency (Apollo). This was a big disappointment, and caused us quite an extra cost as we had to pay about 4 - 5 JOD for the local drinks during most of our stay. They also closed the “open bar” half an hour before the time which was stated at Apollo’s home page.

The food: the hotel offers breakfast, lunch and dinner. The buffets were OK, but with limited variation. Some of the guests complained to Apollo about the variation of the food at the dinner, which contained of either fish or meat. The buffet did always offered a good choice of fruit or vegetables.

Wi-Fi: The hotel offers high speed internet for an expensive charge: 3 JOD for one hour and 10 JOD ($14 USD) for 24 hours. Should have been free or at least cheaper! No computers to rent, so you have use your own devices.

Conclusion: This “4 star” hotel is a good and cheap choice when staying in Aqaba, but has some issues with their all inclusive-deal that need to be fixed.

Room Tip: Corner rooms are a bit bigger. Ask for non-smoking rooms. Ask for rooms not facing the road if you a...
See more room tips
  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sigurd K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AGHotel, General Manager at Aqaba Gulf Hotel, responded to this review, 30 December 2012
Thank you Sir for your valid comments and notes and for choosing staying at AGH
We are happy that you've enjoyed your stay and be sure that we will keep also improving our services for a better and comfortable stay
Wish to see you again on board for another exceptional experiences and comfortable stay; Good luck and Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aqaba Gulf Hotel

Property: Aqaba Gulf Hotel
Address: King Hussein Street | P.O Box 1312, Aqaba 77110, Jordan
Region: Jordan > Al Aqabah Governorate > Aqaba
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 40 Hotels in Aqaba
Hotel Class:4 star — Aqaba Gulf Hotel 4*
Number of rooms: 207
Official Description (provided by the hotel):
Glad you are here! This is what we want to say to all our guests from the distant corners of the universe. The Aqaba Gulf Hotel, an auspiciously stinging-white edifice represents all that is exciting in this beach-front city, rejuvenating your body and soul through the freshness of the deep blue sea. The stylish hospitality of Aqaba Gulf Hotel is truly original, mellowing local flavors and high international service, with its extremely-conscious staff creating comfort, happiness and belonging for our guests to reflect on their Aqaba holiday long after they’ve gone home. The ticking improvements at the Aqaba Gulf Hotel adds to our standards and reputation whether in reception, lobby, culinary, cuisine or in good housekeeping. Our rooms are designed to suit your every taste. Our trained staff are at your beck-and-call, 24-hours-a day, offering advice and recommend where-to-go in Aqaba, whether it’s on the beach for swimming, sun-bathing, diving and snorkeling, or to the quaint shops for your mementos, souvenirs and duty-free goods. At the Aqaba Gulf Hotel, guests are at a happy medium experiencing a cozy diversity and an aroma of delicacies in the background of towering pink mountains that you can breathtakingly climb if you wish. Enjoy your holiday in the comfort of our hotel and experience the scenery and action in Aqaba. Wish you were here... ... more   less 
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