We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, awesome rooms!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
ANA Crowne Plaza Hotel Grand Court Nagoya
Ranked #6 of 171 Hotels / Ryokan in Nagoya
Certificate of Excellence
Reviewed 23 September 2013

I stay here when I travel to Nagoya for business. It is one of the few IHG brand hotels in Japan (thats not Intercontinentals) and since I usually default to IHG brands (Holiday Inns) in the US I chose here initially.

It is 2 min walk from a large JR station hub which is convinient to and from the Centrair airport and also the Nagoya station for bullet trains. Within the vicinity is a food court with an English pub and lots of other options for food. A convinience store is right across the street but the hotel itself does have fancy restaurants within it too. The dinner buffet is some what pricey but is very nice and highly reccomended. The breakfast buffet is around $20 prepaid and $25 I believe post but also very nice.

I've stayed in Tokyo hotels where they basically give you a closet to live in but by far this hotel is one of the largest within metropolitan areas in Japan. Free internet (though not sure for non-IHG members), great kind service, and most of staff speak English. If you're looking for more of a entertainment district find places in the Sakae Fushimi area but I think Kanayama is a lot better for business. I will stay at this location everytime I go to Nagoya.

Room Tip: Though a big more expensive, 2 beds obviously offer more space so even if you travel alone but want...
  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Finkagueru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (670)
There are newer reviews for ANA Crowne Plaza Hotel Grand Court Nagoya
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

118 - 124 of 670 reviews

Reviewed 17 September 2013

The hotel is just next to the trainstation, which might be good if you travel a lot, connections through train or subway are easy and fast. Every morning you find a newspaper (even in English) at your door. Service is (like in most Japanese hotels) excellent. Also, the breakfast and food was spectaculair! At the reception the English was excellent, also I found that in the restaurant there was always someone who could speak English. Not all restaurant staff seem to be able to speak English very well. However, that was never a problem. Really a good 4 star hotel! So what would make it a 5 star? WIFI in the rooms and perhaps some options where food is good, but a bit cheaper... (it is a tad expensive considering the many other options closeby). The hotel has a number of restaurants, however most of them are in a high price range.

Room Tip: I prefer a higher floor
  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Daniel_Tel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2013

this was the 1st time my wife and I visiting Nagoya. We arrived hotel by driving rental car. Hotel is easy to be found because it's the tallest building in the area. Car park is in user friendly design and not difficult to surfing around. Hotel locates very close to train station and a medium sized shopping mall. Bar on the top floor is not big but you can seated with beautiful city view easily. Twin bed room is spacious (350 sq ft) and facilities are all new. However, no WIFI access in guest room is the worst for a 4 stars hotel, and this make me doubtful if I will stay there again next time.

Room Tip: Spend extra few thousand yen to stay at twin bed room instead of single bed. Former room is much mor...
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank martysoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

Everything as expected from a 4 star hotel.
Good size (twin) rooms.
Helpful staff (I speak Japanese)
Management was flexible to accommodate us after an issue created by Expedia.
2 minutes walk from Kanayama train/subway station
Great new shopping district nearby

Room Tip: If you are a non smoker, ensure you get it. Higher floor rooms were soundproof, you do not hear the...
  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Eddie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2013

This hotel needs to be refreshed, it is like stepping back 15 years in time. No wifi, no gym. And pretty expensive. Great and friendly staff, very clean as you would expect, great restaurants and bar, great location. It depends what you are looking for and what your budget is !

Stayed: August 2013, travelled on business
Thank Thierry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this reviewResponded 27 August 2013

Dear Thierry G,

Thank your for taking the time to post your comments online. I am delighted to read that you found our staff to be friendly and glad that you liked our great location.

However, I sincerely apologize for you did not find our hotel's appearance to your liking. We regret that this aspect has negatively affected your overall experience with us.

Your experience is definitely not reflective of the high standards we usually pride ourselves with. As such, your comments will be forwarded to the ownership of the hotel to take into consideration for future improvements where possible. We hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,

Dhan M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2013

pros;
The hotel is the highest building in that area and having no competing ones, the rooms have good views. I thought they might upgrade my room but they didn't say anything. I don't know whether or not they will.
Flexible room service. They don't have a glass of wine, but when I asked, he arranged it for me, about 300ml decanted one for affordable prices. This service made me recall the services on the airplanes of ANA.
The morning buffet consisted of interesting dishes, including brun flakes that I need everyday. They had several kinds of pancakes. They didn't have iced coffee, but when I asked, a waitress brought me a glass of iced coffee. The service was good, but it'll be better if they had it by default.

cons,
nothing

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rixxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2013

The staff were great and helpful. They greet you from afar with warm smiles. However, the property is visibly old and tired. The carpets in our rooms and corridors were stained and the lobby and elevators smelled strongly of stale cigarette smoke and alcohol.

The shower curtains smelled of unclean socks and had a fishy smell. The shower itself has low water pressure making it a pain to shower. Wifi can only be used in the lobby area, which is a pain since the lobby smells very smoky and of alcohol.

The location was great, near to Nagoya station and near main shopping districts. There is also a supermarket within walking distance.

Stayed for 3 nights and would not recommend staying here again.

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank lucbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this reviewResponded 23 July 2013

Dear lucbabe,

Thank you for taking the time to express your thoughts and concerns. We are so pleased you found our staff to be friendly and our hotel to be well located in the area. We would like to apologize for the unusual smell and condition of our hallways and the room accommodations you received did not live up to your expectations. We also apologize you were not satisfied with our WiFi services. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you for staying and we hope you give us another chance to show you how great our hotel is.

Sincerely,

Anthony M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nagoya hotels
Nagoya Station
Nagoya Marriott Associa Hotel
Hilton Nagoya
#2 of 171 in Nagoya
1,423 reviews
Nagoya Tokyu Hotel
#7 of 171 in Nagoya
714 reviews
Show Prices
Show Prices
Show Prices
Nagoya Station
Nagoya Kanko Hotel
Nagoya Kanko Hotel
#11 of 171 in Nagoya
435 reviews
Show Prices
Show Prices
Show Prices

Been to ANA Crowne Plaza Hotel Grand Court Nagoya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ANA Crowne Plaza Hotel Grand Court Nagoya

Address: 1-1-1 Kanayamacho, Naka-ku, Nagoya 460-0023, Aichi Prefecture
Phone Number:
Region: Japan > Chubu > Aichi Prefecture > Nagoya
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Nagoya
#4 Luxury Hotel in Nagoya
#6 Business Hotel in Nagoya
Price Range: £95 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Grand Court Nagoya 4*
Number of rooms: 246
Official Description (provided by the hotel):
The Hotel Grand Court Nagoya is a remarkable maclange of classic elegance, modern amenities and first class hospitality. Situated conveniently within all the access points of Greater Nagoya, the hotel is popular amongst business and leisure travelers alike. Each guest room at the hotel is designed especially to exude comfort and relaxation within its spacious and luxurious interiors whilst being equipped with an impressive array of facilities. Warm toned and stylishly furnished, it is the perfect place to unwind from a day of travel or business. Situated on the 16th to 27th floors, each room also affords guests an exceptional view of the city of Nagoya from a birds-eye perspective. Diners at the Hotel Grand Court Nagoya will simply be spoilt for choice with the spread of international cuisine. Beginning with the lobby lounge where one can enjoy a simple tea time snack and the casual cafe on the 2nd floor offering buffet-style meals to specialty Japanese and Chinese restaurants where chefs whip up authentic culinary delights with fresh seasonal ingredients, every gastronomical craving will be satisfied. The Hotel Grand Court Nagoya is a 35 minute drive from Nagoya airport and just a minute s walk from the JR Kanayama Station. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Rakuten, IHG, Ctrip TA, Hotels.com, TripOnline SA, Agoda, HotelQuickly, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your ANA Crowne Plaza Hotel Grand Court Nagoya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ana Grand Court Hotel Nagoya

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing