(Actual stay in March '12, late review) I did not speak much Japanese at all, but the staff was still very kind to me. It seems that not many people there speak English, but they make sure you are taken care of. The service was always good, the rooms were very clean. My room was a little small, but it was excellent quality. They did not have wifi in the room, but they provided an ethernet cable, which was a happy surprise. My room overlooked the train station which looked boring in the day time, but at night, the whole city lights up and any view is beautiful. The lobby was very pretty too. The hotel's breakfast was so good. They have everything you could want, non-Japanese food too. The hotel is connected to a train station and to a bunch of shops and stores. There's even a Starbucks across the street! Amazing, would definitely, absolutely go there again.
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