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Takayama Kanko Hotel
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Reviews (134)
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All reviewsfree massage chairstable tennisshuttle busprivate bathannex buildingrestaurant staffjapanese stylehida beeftraditional hoteleach morningattached bathroomprivate hot springwonderful hotelcold weatherhotel is situatedpublic areasjapanese experience
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Reviewed 10 August 2014

The Kanko Hotel sits on a hill next to the Ayuzaki Castle Ruins about 10 - 15 minutes walk from the old town area. This gives fantastic views over the old town in one direction and views over surrounding mountains in the other.
The hotel itself is very spacious with lots of open space, wide corridors and a pleasant garden. It has public spa pools which are open at separate times for men and for women but also has 5 smaller private spa baths which can be booked by guests at no charge. We used the outside pool which had views over the cast ruins and nearby hills.
As commented by others there are also a range of professional massage chairs that will give deep massage to your calves, neck and back. There is also a small games room with a table tennis table and separate lounge area.
We tried the in-room dining Japanese experience which was something else. A range of dishes in the order of 10 - 15 are included served on a traditional low table. I cannot say that we appreciated all the food as it is a real range of Japanese tastes and textures but it was well worth the experience and just be open to trying things.
We also stayed in a traditional Japanese room and were lucky enough to have views out of 3 sides of the annex building.
The hotel runs mini-buses into town in the morning and out of town in the afternoon but it is also a relatively short walk.
The only thing that let the hotel down was some of the decoration which looked a bit dated and the worse for wear.
I would however, highly recommend this hotel.

Room Tip: Try the annex room with in-room dining. The only road near the hotel is used for local traffic so you should not get much noise anywhere.
  • Stayed: July 2014, travelled as a couple
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1  Thank daccad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

What a delightful start to our Japanese holiday it was, to stay at this traditional hotel. From our first welcome to our final farewell it was wonderful. Everything in the hotel showed care, from the smallest floral arrangement on the tables to the wall decorations. The staff were always keen to assist us. Each day we made good use of the outdoor hot spa, the free coffees in the sitting area, the massage chairs ... the list goes on. Each morning our breakfast was a work of art. Four breakfasts, and each one was different.
If it was possible to stay in the one place and see all of Japan, we would have stayed here. Thank you for the lovely memories we have of the beginning of our first trip to Japan.

Room Tip: Stay in a traditional room - it is worth the experience.
  • Stayed: July 2014, travelled as a couple
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2  Thank HelenRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

Disclaimer: I went there on a field trip when I was on an exchange. All handling of bookings and communications with the hotels for setting this up was organised by the University.

My classmates and I were only told that we were staying in a traditional ryokan. There was no mention of onsen nor where we would be staying. As there were many types of Ryokan around Japan, and we only paid 120 dollars each, we thought we were staying in some dilapidated ryokan.

We were very surprised when we saw this BEAUTIFUL place. It's at the top of a hill, overlooking the entire central part of Takayama, making this an extremely beautiful place to fall asleep and wake up to. Especially during winter, it is like some kind of poetic dream, watching snowfall quietly (since you are away from the centre, it is more quiet than it already is) while sipping your warm sake, in a warm room, in a kimono.

The scenery aside, the room was very neat and tidy when we came. The ladies who served us spoke no English, and few other staffs did, but we did speak some broken Japanese and so she tried to show us around our rooms, offered to help us put on our yukata and was VERY friendly! The room, for the four of us, was huge. it's your typical old fashion tatami room with a table in the middle. During our dinner, the staffs would layout the futon for us in the middle of the room.

The only draw back we had was that the bathroom doors, as well as a portion of the toilet wall, is segregated by a frosted glass - this is not a room for people who are not close with each other! you can clearly see what the other person is doing on the other side!

The dinner provided was gorgeous! Filled with local produce, such as hida beef and a type of cat fish sashimi, it was extremely luxurious and there was plenty of it to go around. They introduce all the food to us and explained where it come from. Again, this was done entirely in Japanese as the staffs available could not speak English.

There were also many onsen! There are private and communal onsen available. One of the communal ones is an open air onsen, which is absolutely fantastic. You have to reserve a timeslot at the reception for the private onsen. fabulous if you are just a little shy.

The staffs themselves were very hospitable and accomodating. The yukata didn't fit me properly and I asked for a size up at first, and that didn't fit either, so I got a third change. There was no complaints, they come and gave it to me with a smile each time. it was lovely.

Other amenities: The ryokan has several places throughout if you just want to quietly sit and drink or read or something away from your room. There's a large lounge plus cafe near the reception and a specific "library". If I remember correctly, it is well stocked with Japanese comic books and such. These places do "close" at a specific time when the lights are turned off though, and might not be as conducive a reading area after that.

All in all, a very fantastic time was had. I was sorry we only had one night there

Room Tip: Being on the hill means you can overlook everything! I suggest taking the top floor if you can choose!
  • Stayed: January 2014, travelled with friends
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3  Thank anivyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014

We stayed here for 3 nights in February 2014 and had a great time. Only a few of the staff were able to speak English well, however all of the staff were very friendly and helpful. We appreciated that each night an English dinner menu was provided on our table and the restaurant staff (and other guests!) tried to explain each dish as well as they could. The food served at both breakfast and dinner was very good! The onsen were also wonderful - it was enjoyable to sit in the hot bath with the window open watching the snow fall! You do have to walk from the hotel to the onsen via an outdoor covered walkway which was a bit cold! My partner also required a slightly longer yukata (due to being over 6ft tall) and each day, when they replaced the yukatas in our room, they remembered to bring the longer size. We did, however, have a little bit of trouble with the slippers which were too small for western feet! Things that we really liked about our stay included: shuttle bus to and from train station, English menus, English information provided about how to use the toilets, bath etiquette and how to wear yukata, free coffee in the lobby and tea provided in our room each night, massage chairs and library of manga books. The futons weren't too bad, considering they are on the floor! Our room was a good size and was very clean, although the walls looked like they were ready for some fresh paint. The view from our room, however, was fantastic looking over Takayama. We found this stay to be very enjoyable and relaxing, which was a nice change after being in the big cities. If you are on holiday in Japan and looking for something less chaotic that Tokyo this is a great spot. We would definitely come back to this hotel again.

  • Stayed: February 2014, travelled as a couple
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2  Thank Emma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2013

We arrived by rental car and there were already two people at the main entrance to welcome us. They helped with our luggage, check-in and parked our car. When I got the car keys back, there was a nice souvenir attached to it, very nice touch.

A tip, if you are driving from Shirakawa-go, do take the tolled highway, as it costs only 800 yen and it saves you two hours driving time.

The hotel is slightly out of town and sits on a mountain overlooking Takayama. Most of the rooms have great views of the city. We were shown around the hotel by a man who spoke very good English. He told us everything we needed to know.

Our room was big and could easily accommodate all four of us. My father had trouble with their Japanses heeled flip-flops, so I asked at the front desk and got a pair of slippers for him.

They have two onsens, one at the 4th floor which was female only in the evenings, but for men to use in the mornings. There are two free massage chairs outside the onsen, too. The other onsen is in a separate building which required us to brave the cold to visit. That wasn't such a good idea in this very cold weather. This was I think the main reason why my sisters enjoyed the hotel more than I did.

Dinner was served in the restaurant but while the food was good, we had Hida beef shabu shabu, and the lady serving us was very nice, this was not as personal as the experience we had two days ago at Grandia Housen. But then again that's not to say this arrangement was poor. Breakfast next day was served in the other public dining room. It was good and tasty.

They have an interesting entertainment room where there are free massage chairs, mangas and novels for the users. That's nice to have.

Overall the experience is very good, but not great. It is not quite personal enough and the onsens in the separate building is not a good idea.

  • Stayed: December 2013, travelled with family
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2  Thank angsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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