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“Excellent choice for Matsumoto”

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Richmond Hotel Matsumoto
Ranked #2 of 185 Hotels / Ryokan in Matsumoto
Certificate of Excellence
Buffalo
Level 5 Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Excellent choice for Matsumoto”
Reviewed 18 November 2013

This hotel is conveniently located within walking distance from the train station. The rooms are spacious by Japanese standards and the staff is friendly and helpful. We were very happy with this choice and would stay here again if we go back to Matsumoto.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nell55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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564 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
NY
Level 5 Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 October 2013

We stayed in Richmond Hotel for 2 nights and enjoyed it very much.
Its location is walking distance from the train station, on a quiet street, very safe and clean. It provides Wi-Fi, free washing machine (paid dryer). A big shopping mall is attached to the hotel. The back street has many high-end stores and many restaurants and tourist attractions are walking distance. Our only disappointment was the breakfast which is served in an adjacent restaurant.

Room Tip: stay on a high floor.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rikishefivered
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide Australia
Level 6 Contributor
139 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 5 September 2013

When travelling in Japan by train, hotels near the station are well worth considering. Hotel Richmond was just a few minutes from the station and easy to find. It was also great being near the station as it made it easy for us to visit the wasabi farm. Our room was clean and comfortable and perfectly adequate. Breakfast was a bit chaotic until you worked out the system. Not a lot of English spoken in Matsumoto, but it wasn't ever a problem. We were able to walk to the castle from the hotel including an evening visit. -open at night because of the cherry blossoms in full bloom.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank YvonneT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkeley, California
Level 6 Contributor
598 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
Reviewed 23 August 2013

The staff are very polite but that’s sort of a given in Japan, one of the nice things about traveling in this country. The rooms are spacious and the bed was comfortable. Not a particularly interesting place to stay but overall satisfactory for a brief trip to Matsumoto.

Stayed July 2013, travelled as a couple
Helpful?
1 Thank Retinol13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2013

The location is excellent - 5 minutes walk from the railway station, within 10 minutes walk to the castle and most other attractions. There are several restaurants nearby. The staff were friendly and helpful. The rooms were quiet, and a reasonable size by Japanese standards. Value for money was outstanding!

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level 6 Contributor
263 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 29 June 2013 via mobile

This hotel is a good choice for staying in Matsumoto. Not very cheap though, 10000 yen for two persons with breakfast.
It's well located not far from the station with many restaurants nearby. The rooms are spacious for Japanese standards.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tizibcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 June 2013

Richmond hotel is very conveniently located about 5 minutes walking from Matsumoto train station, and no more than 10 to 15 from any of the city's points of interest. There is an abundance of shops, bars and restaurants for any pocket in the surrounding streets, including the famous Kura literally around the corner.

Even though certain facilities are automated the hotel offers an unparalleled level service for its class. The rooms are spacious, clean and those located on the west face of the building have a scenic view of the surrounding mountains.

The standard, double room is equipped with 40" TV and impressive selection of free channels. Air-conditioning is modern, quiet and its controls very precise. Beds more than sufficiently sized. All the facilities in the hotel look new and cared after.

The staff proved very helpful and polite to the fault.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fennid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Richmond Hotel Matsumoto

Property: Richmond Hotel Matsumoto
Address: 1-10-7 Chuo, Matsumoto 390-0811, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Matsumoto
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 185 Hotels / Ryokan in Matsumoto
Price Range (Based on Average Rates): £
Hotel Class:3 star — Richmond Hotel Matsumoto 3*
Number of rooms: 204
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