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“Matsumoto - Best Castle not the best hotels.”

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Dormy Inn Matsumoto
Ranked #5 of 185 Hotels / Ryokan in Matsumoto
Certificate of Excellence
Boulder,Colorado
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Matsumoto - Best Castle not the best hotels.”
Reviewed 28 August 2013

This is a good choice for a night in Matsumoto. It seems there is not a lots of choice in this town for different class of Hotels. This is as about as good as it gets in Matsumoto. It has a very good location about equal distance from the train station and the castle, you can easily walk to each.
The room was clean... but stained carpet and bedspread. Need to either shampoo and wash or replace them. The bathroom was a new modular unit it worked well, not grungy at all. Breakfast was pretty bad. They do have a non smoking floor and the Free washing machine made it a real good place to stay. Which would be the case whether free or not. The hotel supplies the soap and the wash, you pay 2 bucks to dry. I did two loads of laundry in their two machines, and two dryers. This was a real bonus to be able to do our laundry, they are up on the top floor with the onsen. Which looked nice, but did not use this onsen.
The staff in nice and responsive to our requests and questions. Only thing I have to say is, wash or replace the carpet and bedspreads. Big stain spots on the floor are not very appealing.

  • Stayed July 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank OK2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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301 reviews from our community

Traveller rating
    109
    154
    33
    3
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
USA
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 August 2013

This was a nice business type hotel near the train station. It was also not too far from the castle. The room was a typical size for Japan. We REALLY loved the Japanese bath on the 9th floor and didn't even bother to use the shower in our room. They also had free washing machines for guest to use including the washing liquid. The driers cost 100 yen per 20 minutes.

  • Stayed August 2013, travelled with family
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    • Service
Helpful?
2 Thank osuddg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 July 2013

Nice hotel, nice staff and good breakfast. The rooms were clean and big enough for us. They have a nice spa as well and are good located in the city centre. What else can you ask for? We enjoyed our stay and would go there again next time!
:)

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Skyliteee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 June 2013

We stayed for one night and love this hotel for what it has to offer at a great price (less than USD$100 / night).
Location: Close to Matsumoto station (5-7 min walking distance) and Matsumoto Castle (10-15 min walking).
Staff: Hotel staff was friendly and spoke sufficient English. Maps and tourist information (staff's recommendation of food and sightseeing places) were available in English.
Facilities and service: Hotel room was quite small but clean. We chose a double room, with a small bathroom (no bath-tub). Enjoyed the complimentary rooftop onsen (both indoor and outdoor). Onsen was clean with adequate amenities. Free use of laundry machine (washing was free, but had to pay for the drying machine).
Food and beverage: The dining area was not huge, but was clean and organized. Complimentary welcome coffee. Complimentary breakfast offering both Western- and Japanese-style food. Free Ramen noodle after 9:30pm as night-time snack.
The Dormy Inn provided us with a pleasant stay and we enjoyed Matsumoto city a lot.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank Sir1G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 May 2013

Loved this hotel. So convenient, 5 minutes level walk from station. Friendly & efficient staff. Good sized & good value room with space to sit (coffee table & chairs). Non-smoking rooms & floors for almost all of the hotel. LOVED the roof-top onsen - it's kept spotlessly clean - you enjoy using the lovely toiletries before having a soak in the hot spa (with both indoor & outdoor baths). Don't miss trying the free chicken noodle soup (genuine Japanese style) that is served every evening - it's really lovely. Free internet access in the foyer was another good bonus. Matsumoto is a lovely town and the castle is a must see. Also, a day trip to nearby Hotaka was very enjoyable.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank JandK-Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
109 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 29 April 2013

Stayed for one night. Wish I stayed longer! Location is great - Close to the station, abundance of eateries, bus stop, etc. Amazing onsen! Went at night and once again in the morning before breakfast. So peaceful with the piped-in soft background music. I was alone both time. Thus, able to relax. The guest room is really nice and comfortable. Very modern with nice colour coordination. We reserved the Double Bedroom. The bed is large enough for two friends to share.
We bought the breakfast voucher for 1000Yen and it was really worth it! Loads to eat. Love the Onsen Egg. They also served Ramen at night but we didn't try.
The only thing I was slightly disappointed with was the lack of free wifi. However, there are two large PCs with extremely fast internet connection in the lobby.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank MelKualaLumpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryborough, Australia
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 26 April 2013

Had 6 nights at this lovely little hotel. Rooms clean and comfortable but quiet small Great breakfast and the desk staff very helpful very had limited english. However they used goggle translate when things got hard well done! Loved the free noodles at 930!Great location close to Matsumoto Castle and lots of great restaurants near by

Room Tip: Top floor rooms have a good view
See more room tips
  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 61pixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dormy Inn Matsumoto

Property: Dormy Inn Matsumoto
Address: 2-2-1 Fukashi, Matsumoto 390-0815, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Matsumoto > Matsumoto Station , Asama Onsen
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Spa
Hotel Style:
#1 Spa Hotel in Matsumoto
#3 Romantic Hotel in Matsumoto
#3 Family Hotel in Matsumoto
#3 Business Hotel in Matsumoto
#12 Best Value Hotel in Matsumoto
Price Range (Based on Average Rates): £
Hotel Class:3 star — Dormy Inn Matsumoto 3*
Number of rooms: 116
Official Description (provided by the hotel):
■ It supports ♪ all rooms Wifi from men's and women's natural hot spring large communal bath ■ Matsumoto Station in a 5-minute walk Is immediate on foot from Matsumoto Station; is situated in a good location. It is most suitable for the base of business and the leisure. ... more   less 
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Also Known As:
Dormy Hotel Matsumoto

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