We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Spoiled by the buffet”
Review of Buena Vista Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Buena Vista Hotel
Ranked #11 of 185 Hotels / Ryokan in Matsumoto
Edinburgh
Level 6 Contributor
109 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Spoiled by the buffet”
Reviewed 19 April 2009

The hotel is probably the biggest in the centre of town with good facilities, nice bar area and a range of restaurants. The ordinary rooms are showing their age but there are superior rooms that have been upgraded. The staff were very helpful and friendly. What spoiled our stay was a decision to take the buffet meal (the other restaurants were pretty empty). However, by 8pm the food looked rather tired and was lukewarm. For Y2500, it was not a good deal. We also misunderstood the drinks deal and were charged an additional Y1500 for a beer. It appears that covered unlimited drinks. Matsumoto is a lovely town and the castle well worth visiting. This hotel is fairly central, but others are closer to the station. I would try one of them next time.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoamingJock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

294 reviews from our community

Traveller rating
    70
    146
    56
    18
    4
See reviews for
56
56
56
80
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Santa Barbara, CA
Level 6 Contributor
313 reviews
195 hotel reviews
common_n_hotel_reviews_1bd8 284 helpful votes
Reviewed 22 November 2008

We were in Matsumoto on business and our client had made a reservation at the Hotel Buena Vista for us. The hotel is close to the train station. You could walk to the train station, but it may be a bit far when you have luggage to take with you. We took a taxi that cost about $4. The hotel is an average hotel. It was clean and the room had all your basic items. The room included breakfast which was pretty good. There is a bar and restaurant at the hotel, which we did not go to due to the lack of people in the those places. We adventure outside the hotel for dinner. We went to Fuku-fuku-ya restaurant which is right across from the train station. The staff didn't speak English, but they did have a picture menu that it was easy to order . The food was fantastic and very inexpensive. The hotel is close enough to walk to the Matsumoto castle, which we did and on the castle grounds happened to a have soba noodle festival going on. We enjoyed various styles of soba noodles. When we go to Matsumoto for business we usually stay at this hotel and we will again.

  • Liked — Close to the train station and castle
  • Disliked — Average decor
  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank SBCATraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
47 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 October 2006

The hotel met our requests for a quiet room on a high floor with a view. The hotel was professionally run with bell boys to help with the luggage.

The room was clean, tidy, quiet and large.

The ground floor buffet had good western food but many dishes were not replinished and closed at 9.30pm. However this was mainly because most diners ate early.

The hotel is conveniently located near shops but the bus and rail stations were about 10 minutes walk.

Taking a bus trip to Takayama is recommended but a full day is required for this trip.

The tourist information office at the rail station is very helpful.

  • Liked — Large clean and quiet. Free internet access
  • Tips/Secrets — Take your own english tea and coffee if desired.
  • Stayed September 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Nicola L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 May 2006

Gorgeous hotel! The lobby is beautiful and modern. We stayed in one of the recently rennovated rooms which was nicely appointed with a comfy bed, full length mirror, flatscreen plasma tv and sitting chair. The room was spacious, comfortable and clean. Nothing but nice things to say about this hotel. Would stay again for sure.

Stayed March 2006
Helpful?
Thank Xaby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 November 2004

I was part of a group attending a conference in Matsumoto the week of October 8-13, 2004. The Buena Vista is in a good location (quiet), nice views, close to restaurants, shopping, Matsumoto Castle, and a small grocery. They have set up two computers in the lobby that provide free internet service 24 hours a day -- unusual in any hotel -- and there was never a wait to use them. One of the reasons the hotel was chosen was because it is friendly to disabled persons who use assistance dogs. In fact, the owner hosted a huge charity dinner at his hotel to raise funds for assistance dog organizations. Get a room with two beds, though. The single bed rooms are tiny.

Helpful?
5 Thank LisaSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Matsumoto hotels
Richmond Hotel Matsumoto
#1 of 185 in Matsumoto
569 reviews
Matsumoto Hotel Kagetsu
#8 of 185 in Matsumoto
205 reviews
Matsumoto Tokyu REI Hotel
#13 of 185 in Matsumoto
253 reviews
Show Prices
Show Prices
Show Prices
Matsumoto Marunouchi Hotel
#4 of 185 in Matsumoto
257 reviews
Matsumoto Station
Dormy Inn Matsumoto
Dormy Inn Matsumoto
#5 of 185 in Matsumoto
316 reviews
Ace Inn Matsumoto
#12 of 185 in Matsumoto
136 reviews
Show Prices
Show Prices
Show Prices

Been to Buena Vista Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Buena Vista Hotel

Property: Buena Vista Hotel
Address: 1-2-1 Honjo, Matsumoto 390-0814, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Matsumoto > Matsumoto Station
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#17 Best Value Hotel in Matsumoto
Price Range (Based on Average Rates): £
Hotel Class:3 star — Buena Vista Hotel 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Rakuten, Agoda, Ctrip TA, JAPANiCAN, Hotels.com, Evoline ltd, TripOnline SA, Ebookers, HotelQuickly and Cancelon so you can book your Buena Vista Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Buena Vista Matsumoto

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing