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“Unfriendly staff”

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Four Points by Sheraton Hakodate
Ranked #5 of 97 Hotels / Ryokan in Hakodate
Depok, Indonesia
Level 5 Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Unfriendly staff”
Reviewed 1 May 2014 via mobile

This hotel is just three minutes walk from Hakodate station, it also near morning market. But there are many hotel also in that location. The Loisir staff are not friendly, they can't speak English too. I won't stay in this hotel again in my next visit to Hakodate

Stayed April 2014
Helpful?
2 Thank Nitads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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575 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
New Orleans, Louisisna
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 April 2014

Excellent points for
#1. Location. The closest hotel to the JR train station. Taxi line up starts in front of this hotel. It takes only less than 3 minutes walk from Jr station to the hotel.
#2. Entrance has luxurious looks with the marbles and glass walls. It was lined with live tall cherry blossom branches,
#3. Front desk and housekeeping staff were helpfull,courteous and efficient.
#4Our room had a Jr station and city view. We saw Princess Cruiseship in a distant harbor
#5.Breakfast Buffet ---in a very large dining room facing JR station. This side had floor to the ceiling windows which gave refreshing looks in the morning. Tables and Chairs were contemporary design and good quality and comfortable. This was the only hotel where they put two different coffee/hot water machines, I enjoyed espresso machine ,I also,used Cappucino machine ,. At the end ,I pour Cappucino over espresso and it was heavenly.. There were several selection of juices.Chef was behind the counter and cooked made to order eggs. There were many types of egg dishes on the buffet too. There were 3 sections of Buffet displays. Western style,Japanese style and Hokkaido specialty. I liked Tofu made by the hotel chef!!
Now the negative side. Room had a free WiFi. A small refrigerator,desk and 2 chairs. Double bed is very small. If you are Japanese size, the bed will be OK. But it would be impossible to accommodate two people each weighing over 170 pounds, Bathroom was large had a very deep bathtub and good powerful shower.

Room Tip: Mt Hakodate view or Jr station view ?? I think both views are good. Double bed size is narrower than...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AthenaMSY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2014

The Loisir Hakodate hotel has located in the most convenience place - just few minutes walk from Hakodate JR station, bus stop as well as the morning seafood market. Besides, they have a very professional team of front desk staff that can provide you guidance and suggestion for spending time at Hakodate. And, the room is clean, comfortable and with sufficient of amenities. Also, they offer different types of plan that can fulfill the expectation of difference customers. Even though they do not have spa / onsen in the hotel, they offer onsen package with pick-up service (by taxi) for tourists enjoying onsen at public spa house. The most important factor is that the price is very reasonable. As a conclusion, I would like to stay again and recommend friends staying in this hotel for their trips to Hakodate.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonaldHongKong_China
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 April 2014

Good location for both businessmen and tourists. Situated in front of not only JR's Hakodate Station but bus terminal and tram station.
Comfortable front service, and delicious morning meals are recommendation of this hotel.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DrunkDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 18 April 2014

If you're after a cheap central hotel, then this is your place. Located diagonally opposite from the Hakodate JR station and the fish markets next door. Also very close to shops, restaurants and tram stop.

Room was very small and dated. the bed was tiny and aircon did not really work.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Clarence G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei, Taiwan
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 April 2014

Very close to Hakodate train station and the morning market. Very convenient. Hotel itself is a bit dated, but overall adequately maintained. Pretty good value for the price we paid. Remember to visit the Hakodate Morning Market right next to it.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matthewcps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014

It is one of the wonderful hotel i have ever stay in japan. Location is good. Just about 3 mins walk from Hakodate JR station. Room is tidy and looks clean. A must stay hotel with 5 stars in my heart.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kaysonlau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Hakodate

Property: Four Points by Sheraton Hakodate
Address: 14-10 Wakamatucho, Hakodate 040-0063, Hokkaido (Formerly ロワジールホテル 函館)
Region: Japan > Hokkaido > Hakodate
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#5 Business Hotel in Hakodate
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Four Points by Sheraton Hakodate 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
-Overlooking the elegant scene of a city unlike any other- Conveniently located only 1 minute from JR Hakodate Station. Grand opening in May 2017 with Newly renovated guestrooms, restaurants and lobby floor. Somef of our guestrooms offer beautiful views of the seaport and Hakodate Mountain. For your breakfast, you can enjoy more than 80 kinds of japanese, Western and Chinese Buffet at the newly renovated restaurant named "Main Dining FOUR POINT". We are looking forward to seeing you at Four Points by Sheraton Hakodate. ... more   less 
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Also Known As:
Hakodate Loisir Hotel

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