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“Nice hotel in beautiful town”

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Hotel Chocolat Hakodate
Ranked #36 of 96 Hotels / Ryokan in Hakodate
Reviewed 7 February 2014

Hakodate is a most beautiful town with great weather in winter. The downside though, is the great price difference between accessible hotels and the not-so.

We took a taxi from the train station cos the public bus only comes once an hour. The journey took about 30 mins and cost almost $50.

Helpful concierge staff who spoke basic English and were able to help with our itinerary and recommend tourist attractions.

From the hotel, we walked about 20 mins to the harbour and a further 45 mins up to the cable car, for an unforgettable trip up Mt Hakodate. Night view was amazing.

Free WiFi only in the lobby.

Good hotel for walking around the city with a few eateries within 10 mins' walk, but would not recommend to tourists with a lot of luggages. We had great trouble lugging all our bags to the train station the next day, a tedious 30 mins' walk.

Stayed: December 2013, travelled with friends
1  Thank wintryposy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 11 of 94 reviews

Reviewed 4 September 2013

We spent two nights at this property and it was an excellent choice. The desk service was excellent and the room was without fault. The morning breakfast service was also excellent with a choice between western and Japanese breakfast selections. The location is convenient to the tram line and is only a short walk away. All day tram passes were available at the front desk which greatly aided in getting around the city. Our room was on the 5th floor and free of noise. The location of the hotel is in a residential area so street noise was minimal. This was our first time staying at this property and we plan to make it the base for our future trips to Hakodate. We highly recommend this property to all who wish for a quiet place to rest after a busy day touring Hakodate.

Room Tip: The dining room is on the second floor so possibly this floor might have a bit more noise in the mor...
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  • Stayed: August 2013, travelled as a couple
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Thank saylesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2013

The location of this hotel is 1 street next to the tram's station. The reception and the hotel managers are very nice. The room is very tiny and a bit old. The overall room condition is still ok and clean. It provide free wired LAN access. It uses the traditional key for room. You need to switch on and off of all lights one by one manually and it feels a bit not convenient.

  • Stayed: August 2013, travelled as a couple
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Thank iambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2012 via mobile

Stayed two nights late Nov12. Very Friendly and efficient staff. English speaking staff available too. One of the few hotels with family rooms able to accommodate a family of four easily. A good place to stay in this city.

  • Stayed: November 2012
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Thank B777ER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2012

I stayed only 1 night at this hotel when in Hakodate. This hotel is not exactly easy to find as it is not near the JR station and in a slightly remote area. Moreover, the room I was staying is at Level 2 and I felt uncomfortable when I stayed over the night (a little spooky). Of all the hotels I stayed in Japan (as I was on a 16 day trip from Tokyo to Hokkaido), this is the only hotel that gave me the creeps.

Breakfast is traditional Japanese breakfast set, so it's not too bad.

Actually I stayed in this Hotel October 2011.

Room Tip: Don't choose the room at Level 2, near the lift.
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  • Stayed: November 2011, travelled solo
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Thank Elena_Woo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2012

The hotel is not near to the JR Station; takes about a good 15 minute walk to arrive at the hotel. It was no fuss to us since we could look around our surrounding and enjoy the cool autumn breeze.
The service staff were extremely helpful even though they managed limited english. We communicated by our limited Japanese, their limited English and our child-like drawings. We were celebrating our wedding anniversary and the hotel arranged a nice room for us. On our last night, the General Manager waited for us to come back and congratulated us on our anniversary. She spoke very good english and we were really delighted with the efforts her team and her put in during our stay. We had a good view of Mount Hakodate and the location was easily accessible to the local trams. As some reviewers mentioned, it was near to the redbrick warehouse and mt hakodate. We walked around the area a lot since we figured we could see a lot more by walking. The hotel recommended a good restaurant nearby and we had a fantastic dinner. Breakfast was excellent with Japanese or Western choices. We tried both and I personally preferred the western breakfast! Overall it was a wonderful experience and I cannot fault it. Highly recommended! :)

  • Stayed: September 2012, travelled as a couple
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Thank Scottie_west
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2011

We stayed here based on TA recommendations, and I'm glad we did. It's very close to the Redbrick Warehouse District and a short walk from the Morning Market. You can also walk to the gondola that takes you to the top of Mt. Hakodate. Most other hotels just a few short blocks away were almost double the price, and the staff was very friendly and helpful in providing directions. They also include a pretty decent western style breakfast for a small extra fee which worked out well for us. It's also about two blocks from the local tram which will take you anywhere in the city (including the bigger drinking district). We'd definitely recommend.

  • Stayed: May 2011, travelled as a couple
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2  Thank aprboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Chocolat Hakodate

Address: 1-1 Otemachi, Hakodate 040-0064, Hokkaido
Region: Japan > Hokkaido > Hakodate
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
Ranked #36 of 96 Hotels / Ryokan in Hakodate
Price Range: £49 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Chocolat Hakodate 3*
Number of rooms: 39
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