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Dormy Inn Premium Otaru
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    Reviews (826)
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    172 - 177 of 826 reviews
    Reviewed 23 July 2014

    Hotel front desk staff don't understand English. When it comes to English conversation, their attitude turns down as time goes by and just let you say what you want and then do what they want without understanding and listening to your need. Extra charge is paid when I check in the hotel even I have point out the terms in conditions written in the printed voucher by the hotel booking agency.

    Please prepare extra budget when you book through booking agency and a translator before entering this hotel.

    • Stayed: July 2014, travelled with friends
      • Location
      • Cleanliness
      • Service
    3  Thank Hin N C
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 15 July 2014

    Spent one night before a cruise. Great location. Across the street from the terminal otaru station. The cruise ship had free shuttle service to the first Otaru station. The terminal is the third. We walked to the dock but it was quiet a walk. Within walking distance to canal and department store. We also walked to the tourist shopping district.
    Most staff speak English and are very friendly and helpful.
    Japanese decor in the bedroom. Shoji doors separate bathroom, refrigerator area from the sleeping area. It took a while to figure out how to turn on the lights as there was no key card to the room. There was a real key. There were no English channels on the TV. Wifi in the room.
    Breakfast was great. Good variety of English and Japanese menu items.
    Didn't eat at a local restaurant. We went to Lawson's convenience store and bought juice and sushi and a salad and picked up baked goods from the station bakery.

    Stayed: June 2014, travelled as a couple
    Thank Kim C
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 9 July 2014

    The second stay. The hotel was not crowded. Multilingul display on the wall or in the lift depends on the season, oh,wow I did not know. The Russian indication was gone. In June, English, Korean, Japanese,2 kinds of Chinese.

    ・Natural hot spring(The large spa).
    The fruit did not float on the hot water in the bath tab. I took a bath at 18:30, it was not crowded at all.

    ・The breakfast was great! Comparing this time with Year-end and New Year holidays,
    though an assortment of goods became poor, it was very good.

    ・This time,the room was large so-so. The water in the sink flowed.

    After all this hotel is good.

    • Stayed: June 2014, travelled as a couple
      • Value
      • Sleep Quality
      • Service
    Thank ferretMAMA
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 9 July 2014

    I like this hotel, because
    -Because this hotel is located just in front of the station, if you move from and to another place by train or long-distance bus, this hotel is your choice. The canal area of Otaru is not so far from the hotel.
    -Because even after checking out, this hotel keeps your bagage, you can enjoy walking around without your bagage.
    -This hotel has capsule room for economy male traveler like me, which costs only 4,000 JPY a night on weekends in the top season. I stayed in it, and felt that it was enough for just sleeping.
    -You can enjoy the Japanese-stayle spring in this hotel, which has the big public bath facility.
    -This hotel's breakfast is very very good. It's buffet style and you can enjoy Japanese fresh and raw seafoods.

    • Stayed: July 2014, travelled solo
      • Location
      • Rooms
      • Service
    Thank 8Shanghai
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 23 May 2014

    Next to Otaru JR station, at most 5 minutes walk. We booked only 1 night.

    There are shops linked to the hotel. Surprisingly there is a onsen in the hotel.

    It's quite far to Otaru Canal, base on my walking speed min 20 minutes. But we love our stay as the twin non-smoking room is very differently setup compared to the other hotels we stayed in Japan. Our room is Zen style, but doesn't mean the room is big. It's the way how the layout of the room that makes it very comfortable and plus good wifi in our room.

    Room Tip: Get a room not facing the main road, to reduce noise level. Otherwise get a high floor room.
    • Stayed: May 2014, travelled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank MOUSEAK
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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