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“The Real Deal Says If You Have to Stay in Chiba Stay Here”

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Hotel The Manhattan
Ranked #1 of 45 Hotels / Ryokan in Chiba
Certificate of Excellence
Montecito, California
Level Contributor
133 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
“The Real Deal Says If You Have to Stay in Chiba Stay Here”
4 of 5 bubbles Reviewed 29 May 2013

This hotel is located in Chiba. Chiba is an old Soybean area that was industrialized about 20 years ago. It is out there meaning 40-60 minutes from everything. That said this is a good place to stay as it has a nice international flavor and it has more than 5 floors devoted to non-smoking versus 2 in many others. There are a few issues as I will mention toward the end but the people and the service are delightful. They also have an emphasis on people not smoking in the building. This is a big deal in Japan as you can be with 10 or more chain smokers at a dinner and be overwhelmed. This is changing in Japanese Hotels and the Manhattan is stepping up. I upgraded to the middle level which is Luxury room I think, just their name, and it was $175 a night. The room was big and the bed was big. The air-conditioning controls worked great which is unusual in these hotels and the bathroom was large. The breakfast buffest is great and the other meals are just mediocre. There are a ton of good Sushi places around the train station a 5 minute walk from the hotel as well as a bunch of fast food joints. The sushi locations were actually quite good. This hotel has issues with the way it is set up. The lobby is minimal, there is no executive floor, and there is no pool or workout room or even a garden where you can relax. There is not a real functioning business center to speak of, no gift or sundries shop or place to have a beer and there is only one station in English CNN which can get depressing. For a day or two not an issue but if you are here for 3-4 days it starts to drive you crazy. There is no place to go and read other than a little sitting area. The lack of any exercise or any amenity gets to be a pain and I would consider eliminating this hotel for week long trips just because you end up going from your desk to your bed and back.

Room Tip: Stay for a few days go somewhere else if here for a while. Some rooms overlook the sea which is a n...
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  • Stayed May 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank jimnick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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297 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Yangon Region, Myanmar
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 18 May 2013

Stayed here with my wife and 2 yr old daughter for two nights.

We had a friend book the hotel through a Japanese-language website for about 40 percent less than through English-language websites.

The twin room we booked was one category up from a basic room, and was very large with a huge, marble bathroom. A large crib was also brought up to our room for our daughter, which she enjoyed (normally she doesn't like cribs). The room itself was clean, although paint was chipped in a number of places on walls and on doors.

Prices for items from the in-room minibar were surprisingly reasonable. There are many restaurant options within a 3 minute walk at a number of shopping malls. A four minute walk gets you to the train station, giving you access to Disney World (what a zoo!) and downtown Tokyo (about 40 mins away). I commuted to meetings on both days in downtown Tokyo and it was no problem.

We had a late breakfast one morning (10:30am) in the hotel restaurant, after the buffet had been taken away. It was a challenge for the staff to adjust from preparing for the upcoming lunch rush to preparing a couple omelettes - but they did it.

Staff try hard to be helpful and a number of them can understand a bit of English.

Biggest downer is not the $11 per day charge for Internet, but the fact there is no Wi-Fi availability in the majority of the hotel, including hotel rooms. Time for the hotel to get with the program!

During the trip we stayed at a number of hotels, and this was a favourite - except for lack of Wi-Fi.

Room Tip: Pay a little bit more for a room category one step up from the most basic and get a much nicer room...
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RangerfromBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
95 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 26 February 2013

Stayed here for a nite in Feb 2013. Very nice hotel with a european theme. Nearby to the train station with direct access to tokyo though a bit far especially during rush hours. Also nearby to Mitsui factory outlet (behind the hotel). Very quiet at nite with few activities nearby. English is well understood by the staff. No free wifi even in the lobby, will cost you ¥1260 for 24 hours. Overall clean and tastefull. Good spread of breakfast with english and japanese food.

  • Stayed February 2013, travelled on business
    • Value
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Helpful?
1 Thank aimantakkisah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
Level Contributor
142 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 22 February 2013

I made my second trip to this hotel in January, just after a major blizzard had hit Tokyo and shut down the highways and trains. I was very fortunate to make it to the hotel from Narita airport, and the trip took hours instead of minutes. Normally, there is a very convenient bus that will take you from Narita to the hotel that is efficient, inexpensive and comfortable. This is one thing that makes staying at this hotel very nice. Another is its location a few blocks away from shopping, restaurants and public transportation, including a rail link into downtown Tokyo. Across from the hotel is a Zen garden, and a few blocks further on is a wonderful park that also has an extensive beach, so for anyone who likes to walk or meditate or jog, this is an excellent location.

The hotel itself is excellent. The rooms are spacious by anyone's standards, and gigantic by Japanese. The bathtubs and showers are large, well-designed and very modern. The bathrooms are well equiped with hair dryers, mirrors and ample soace to lay out cosmetics and such. The bed is large and comfortable, and there is a large desk to set up a laptop and good internet connections (that do cost extra) to get work done. The connection is moderate bandwidth for downloading large files. There are two restuarants in the hotel, one a traditional Japanese style restuarant, and the other more western. Both are very good. There is also an eclectic bar at the top of the hotel that serves most any beverage in a wood-paneled theme musty Boston or New York type bar. There are many photos of whom I took to be famous actors and actresses, but i could only recognize about two of them. none of my companions could recognize most of them either, but they all look like famous starts from the mid-20th century in the US.

The staff is amazingly helpful and attentive. There is nothing that they will not do for their guests in order to help them.

All in all, I highly recommend this hotel

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WindWolfess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NSW, Australia
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 16 June 2012

There are several hotels in this part of Chiba due to all the conference venues. I chose this one because it was the closest to where my son is living. I stayed here with my daughter and we shared a room on the 10th floor overlooking Tokyo Bay. The hotel would not allow us an early checkin despite our flight from Australia arriving at 6.30am. However they did allow us to leave our bags at the hotel until our room was available at 3pm. The foyer is extremely grand in an 'old fashioned' kind of way. Far too much space wasted in my opinion! Our room was spacious though furnished rather 'old fashioned' in style provided all the mod cons like bar fridge, dvd player, aircon and safe. The large window looked out over the bay. The bathroom was large with an enormous bathtub against a wall size window looking out over the bay. the shower was over the bathtub and the toilet had all the usual Japanese gadgets (heating, spraying, swooshing etc!) There was never ending hot water and a great array of toiletries provided. A handy little button to press to signal "do not disturb" with another allowing the room "to be made up". The Japanese Gardens along the street are beautiful as are all the surrounding parks. The bay, though rather dull and grey, is only a short walk away and there are plenty of places to walk, jog or bicycle on uncrowded streets/paths. Supermarkets, cafes and factory outlet shops are all within easy walking distance as are the busses and trains. The airport bus stops right outside the hotel. It was a little unsettling not to have a set price per night, but the rates seem to differ depending on the conventions happening in the area. All in all the cost came out at about AUD175 per night for the room for the two of us. We did not eat at the hotel or drink in the bar for no reason other than we wanted to spend maximum time with our son and his family down the road! Next trip I will stay here with my husband and explore these venues. The staff were all extremely helpful and courteous and umbrellas were available to borrow at the front entrance. During our last night there was a 2.4 earthquake. We felt the room sway with a creaking noise and the coathangers rattled in the closet. No announcement came over the loudspeaker so we assumed it was not of danger to us. We assumed correct as when we checked out the staff were surprised we had felt it! It was not of any consequence to them!! They informed us that the hotel was built to withstand a 7.5 grade quake. We were glad we were not higher up though!

Room Tip: Level 10 overlooking the Bay was spectacular without feeling anyone was peering in.
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  • Stayed May 2012, travelled with family
    • Value
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Helpful?
1 Thank morriemoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Namur, Belgium
Level Contributor
373 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
5 of 5 bubbles Reviewed 28 May 2012

I booked it for two nights upon reading about this hotel in Tripadvisor. The praise on this place I read about was not exaggerated. Colleagues staying at other hotels in Chiba complained about their ordinary rooms despite their grand hotel entrances and outside good looks. Not in the Manhattan:
To start with the hotel lobby is really out of the ordinary: high ceilings, marmors and Art Nouveau welcome you after passing through the rather modest entrance. When you check-in you are seated in deep upholstery and the clerk hands you a hot towel, just in case you need to be refreshed.
But the clincher is the room really. Mine was a two spaced affair on the 18th floor: bedroom and bathroom both with a large window overlooking the Tokyo bay. Giant queen size bed and all the comfort is right there including a well stocked minibar (tends to be absent lately in the hotels). The bathroom is designed in white carrare of the finest quality and the deep bathtub is directly under the equally sized window, making for strange bathing as if floating 40 m above ground,

I was a bit pissed off when they did not let me access the room at 12:30, on the pretext I had a 15:00 check-in time; had walk on the beach, next time I will give my exact arrival time. Btw good running paths are available around the hotel for a morning jog.

Wifi is not available but cabled internet is but at a cost unfortunately and will be about 12.00€ per day.

Booking this hotel online is not easy as many usual search engines will say it is fully booked. I had success only with JAPAN TRAVELER ONLINE. Prepayment is required there but deep discounts are usual for early birds. Beware they do not issue vouchers, so you'll have to remember your payment status.

Room Tip: try to get room in upper floors
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raobert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 May 2012

My previous review of this Hotel was titled I look forward to coming back here again. Well I am back for a longer stay this time and am glad I have returned. I am in a larger room this time as well as being in a larger room (well worth the extra small cost) and the views across to the ocean and over the Japanese Gardens are lovelyof work that has been completed in the local area to so quickly repair the March 2011 earthquake damage. The place is looking so much better and the local Government are to be commended.
The area is not the most interesting in Tokyo but the hotel is well positioned to the train station and there are so many eating places around here (but you need to explore the buildings to find the wide variety) as well as outlet shops. Now if only they would ban smoking in eating areas I'd really love this country that much more...

Room Tip: If you can afford it, spend a few extra dollars and go the next room size up from the basic. The bat...
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel The Manhattan

Property: Hotel The Manhattan
Address: 2-10-1 Hibino Mihama-Ku, Chiba 261-0021, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Chiba > Kaihin Makuhari Station
Amenities:
Bar / Lounge Beverage Selection Free Parking Restaurant Room Service Suites
Hotel Style:
#3 Business Hotel in Chiba
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel The Manhattan 3.5*
Number of rooms: 130
Official Description (provided by the hotel):
Convenient Access - Just 3 minutes walk from the South exit of Shinjuku Station!The Hotel Century Southern Tower provides unparalleled comfort and service. 375 guest rooms are located from the 22nd to 35th floor and complimentary internet access (Wi-Fi and Wired). Also our rooms provide the complimentary in Room-TV Internet browsing. We provide self-service luggage carts instead of the bell service or porters, vending machines on each floor and a lobby shop instead of Room Service, and also compact refrigerators in each room that guests can stock with items of their choice. Enjoy a wonderful stay at your own pace! ... more   less 
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Also Known As:
Manhattan Hotel Chiba

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