We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Perfect for Narita and a quick overnight - not for more”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
ANA Crowne Plaza Hotel Narita
Ranked #5 of 30 Hotels / Ryokan in Narita
Southampton, United Kingdom
Level Contributor
359 reviews
192 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
“Perfect for Narita and a quick overnight - not for more”
3 of 5 bubbles Reviewed 5 August 2014

With a free bus shuttle too and from Narita, this Crowne Plaza does what it says on the tin. The rooms are clean and moderrn, but small as is the Japanese style.
The hotel is located just for the airport: so if you don't have a car it's not close to shops, restaurants or services. The restaurant is pricey - so if you are in transit, better to eat and drink at the airport before/after using the hotel.
There is a small "Family Mart" on site selling the usual goods other than those that would compete with the hotel (like alcohol!).

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
1 Thank OnwardTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review, 13 August 2014
Dear OnwardTraveller,

Thank you for your feedback on your recent stay with us. We are absolutely delighted to receive your positive comments on our guestrooms and our complimentary shuttle bus from Narita Airport.

We hope to welcome you back to Crowne Plaza ANA Narita on your next visit to Japan.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

828 reviews from our community

Traveller rating
    152
    391
    212
    46
    27
See reviews for
153
166
200
256
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Bromma, Sweden
Level Contributor
145 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed 1 August 2014

Crown Plaza Narita is not a new hotel. It´s been there for a while and you will notice this when you get to your room. The entrance, lobby and service is very good. The rooms have a standard looking like the 80´s and would need a refurbishment. Nevertheless, the hotel is well situated and if you are just passing by, on your way to your next flight, then this is a good choice. There is several different pillows, hair dryers, tv and all amenities needed for a fresh morning shower.

Yes, I would stay here again.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 100donesofar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review, 7 August 2014
Dear Michael W,

Thank you for your feedback on your recent stay with us. We do sincerely appreciate your comments on our guest room and amenities, and service by our hotel team.

We hope that we will welcome you back to Crowne Plaza ANA Narita when you next visit Tokyo.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Papeete TAHITI
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

If you need a good place to transit in Narita, ANA Crowne Plaza Hotel is the perfect fit. Busses leave from bus stop 25 outside Terminal 2 and will take you to the hotel in 15 minutes. There isn't much around the hotel but there are bus shuttles to Narita or Aeon Shopping Mall.
The rooms are on the small size but has everything you might need. It is quiet, well appointed and clean.
The staff is very courteous and helpful.
There is a Convenience Store in the hotel that sells, food, drinks, snack and souvenirs.
The restaurant serves quality food and a good breakfast !

  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank manureva744
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review, 7 August 2014
Dear manureva74,

Thank you for your feedback on your recent stay with us. We are absolutely delighted to receive your positive comments on room, our restaurants and friendliness of our staff.

Please do not hesitate to choose Crown Plaza ANA Narita again on your next visit.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
54 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 28 July 2014 via mobile

Stayed in this hotel for two nights. The room was slightly dated but comfortable. There is a shuttle service to the airport and Narita which is very nice. Another positive thing is the mini market located in the lobby.
Breakfast was ok.

The only thing i disliked was the smell of food in my room coming from the adjacent ANA catering service.

Stayed July 2014, travelled on business
Helpful?
1 Thank dueber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review, 6 August 2014
Dear dueber,

Thank you for sharing your feedback with us. We greatly appreciate your positive comments on the Crowne Plaza ANA Narita and are pleased to know that you enjoyed staying with us.
Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

  
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ithaca, New York
Level Contributor
194 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 bubbles Reviewed 22 July 2014

Waited 15 minutes for the shuttle from the Narita Airport. Not bad. Got to the hotel within 15 minutes. Got checked in quickly after a tiring flight. Got to floor 12. Was told I got an upgrade to an airport, versus mountain, view. Wouldn't know the difference after 12 hours of flying. Room was O.K. Stark but O.K. The hallways were not centrally air conditioned so they felt stuffy. One odd surprise was the self-defogging mirrors in the bathroom. Who knew? Seems mattresses are low. But the beds comfortable. There is a concierge who was helpful. The problems were in the dining room. Food is undercooked. French fries are raw. Breakfast sausages are also raw and cool temperature-wise. Skip the spaghetti and meatballs and the personal pizza. Language in the dinning area is limited. Coffee from the kiosk in the morning is half the price of the coffee in the dining room. Take note! Would I got back? I suppose, but would be cautious of what I ordered in dining room. For a one night stay it was do-able, especially when tired. I am not a hotel God, but would ask about the dining room since the foods were undercooked with staff who do not understand English. Did not go to the more expensive restaurant upstairs. I do not mean to be critical of airport hotels, but in this case, I will make an exception. Be carful about what you eat!

Room Tip: Not sue. There are mountain views and airport views. Airport views were not impressive.
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank kwebster2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review, 29 July 2014
Dear kwebster2

Warm greetings from Crowne Plaza ANA Narita and thank you for your very kind words regarding your recent stay with us, which we have also shared with our management team.
Thank you again and we hope to welcome you back again soon on your next visit to Narita.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
florence sc
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 16 July 2014

We were flying from United States and had a layover here till our flight to Taiwan. The hotel was okay nothing special. Rooms were comfortable service was good. Rooms were clean and so what hotel. Not much around to do that is why I say it is a good Layover Hotel.

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank levyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review, 27 July 2014
Dear levyr,

Thank you for your review from your recent stay at Crowne Plaza ANA Narita.
We sincerely appreciate your positive comments on our service.

We hope to welcome you back again soon on your next visit to Narita.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 July 2014

I was booked into this hotel by the airline due to a flight cancellation. The hotel is about 15 minutes from terminal 1. Checked in late and was attended to by a friendly, well spoken (English) clerk. Room was clean and quiet, located on the 14th floor. All restaurants were closed and had to settle with room service. The selection was limited but the quality was good. Bed was a little soft for my liking but still had a good few hours of sleep. Hotel offers regular shuttle service to all terminals.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MMinty78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review, 10 July 2014
Dear MMinty78,

Thank you for sharing your feedback with us. We greatly appreciate your positive comments on the Crowne Plaza ANA Narita and are pleased to know that you enjoyed staying with us.

Please do not hesitate to choose our hotel again on your next visit.
Thank you again and we hope to welcome you back again soon.

Sincerely,

Hotel Manager  
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Narita hotels
0.5 mi away
Hotel Nikko Narita
Hotel Nikko Narita
#3 of 30 in Narita
4.0 of 5 bubbles 2,607 reviews
1.0 mi away
Hilton Tokyo Narita Airport Hotel
1.1 mi away
Narita Excel Hotel Tokyu
Show Prices
Show Prices
Show Prices
3.0 mi away
Richmond Hotel Narita
1.0 mi away
Narita View Hotel
Narita View Hotel
#4 of 30 in Narita
4.0 of 5 bubbles 859 reviews
0.7 mi away
Narita Tobu Hotel Air Port
Show Prices
Show Prices
Show Prices

Been to ANA Crowne Plaza Hotel Narita? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ANA Crowne Plaza Hotel Narita

Property: ANA Crowne Plaza Hotel Narita
Address: 68 Horinouchi, Narita 286-0107, Chiba Prefecture
Phone Number:
Region: Japan > Kanto > Chiba Prefecture > Narita
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 30 Hotels / Ryokan in Narita
Price Range (Based on Average Rates): £
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Number of rooms: 396
Official Description (provided by the hotel):
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Ebookers, Odigeo, IHG, Agoda, Ctrip TA, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your ANA Crowne Plaza Hotel Narita reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing