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“Comfortable hotel”
Review of Hotel Nikko Narita

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Hotel Nikko Narita
Ranked #3 of 30 Hotels / Ryokan in Narita
Certificate of Excellence
Hong Kong, China
Level 4 Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Comfortable hotel”
Reviewed 14 June 2014

Happy with stay here. Near to airport, big and comfortable rooms, clean, nice breakfast. Would recommend for those with early morning flights or those in transit.

Location (8/10):
+ 10-15 minutes bus ride from Narita airport. Shuttle busses are provided with fairly high frequency.
- Better to stay in central Tokyo for nights which are not adjascent to flight dates.

Rooms (8/10):
+ Large comforable beds. Had a good sleep.
+ Room much larger than central Tokyo hotels.
+ Fairly modern finishing, not yet old but will probably need touch ups in 2-3 years' time.
+ Bathroom was large and was satisfactory.

Value (6.5/10):
+ Breakfast is included. Food tasted quite good and there was a wide spread.
+ Ok value for money.

Service (7/10):
+ Front staff were friendly and polite.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WorldWideWalking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review, 19 June 2014
Thank you for your staying with us and for sharing your cimments.
We are very happy to know that you enjoyed your stay this time. We are grateful for your writing the comments separately item by item. They are all very useful information to know. We will try to improve the quality of our services and facilities by listening to our customers’opinion.
We look forward to serving you again inthe near future.

Takashi Shimizu
customer Relation Service
Hotel Nikko Narita
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Washington DC, District of Columbia
Level 3 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 June 2014

This hotel is very convenient to Narita airport. There is a reliable shuttle bus to/from airport and into Narita city. Service was friendly and helpful. Room was comfortable. The restaurant was lovely and had a good selection of food surrounded by gardens. Nice setting.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jswedek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review, 19 June 2014
Thank you for choosing Hotel Nikko Narita and your valuable comments.
It is very kind of you to give us such words of praise. Especially your favorable comment on the service of our staff is a great encouragement for all of us. We are also very happy that you highly evaluate the garden you can see from the restaurant.
We all the hotel staff look forward to seeing you soon next time.

Takashi Shimizu
Customer Relation Service
Hotel Nikko Narita
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Valley Cottage, New York
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 June 2014

When I first learned that I need to stay overnight at a hotel in Narita, Japan for a 15- hourl layover during my trip back to New York from Manila, I got anxious! I asked, why can I not just stay in the airport lounge?
Today, I am thankful that I experienced staying overnight at Hotel Nikko Narita! I was able to experience the Japanese values and culture! Staff are friendly from the check-in to the check-out!
My room is small but it has all the amenities I need for my overnight stay! Very clean, quiet, smells fresh and clean and well-supplied with tea, soaps, lotion, hair shampoo/conditioner, slippers and robe. It has a free WiFi, TV, and phone. Nice restaurants to eat. Nice lounge to sit.
Staff are very helpful, courteous and professional.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Priscilla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review, 13 June 2014
Thank you very much for choosing Hotel Nikko Narita and your valuabble comments.
We are very delighted with your words of praise. We are happy when our services could heal the fatigue of our customers caused by the long flight. We also appreciate that you kindly introduced the amenities and the free WiFi of the room you stayed in. We will do our best by cherishing our customers' voices in future.
We look forward to serving you soon.

Takashi Shimizu
Customer Relation Service
Hotel Nikko Narita
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern Mariana Islands
Level 4 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 June 2014

We loved this hotel which is a short shuttle ride from the Narita airport. Clean room, well maintained facilities and grounds. The restaurant has a good selection of both Japanese and Western items, especially for breakfast. Peaceful garden setting with large windows in the restaurant, fast internet connections. The best hotel we've stayed at near the Narita airport.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loversfromanisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review, 13 June 2014
Thank you very much for your stay at Hotel Nikko Narita and for sharing your comments.
We are grateful to you for the words of praise. We are very happy with your favorable comment especially on the breakfast. In June, the green of the garden is beautiful, and it is a space that gives you a peace of mind and feeling of relaxation. We will continue to improve the quality of our services and facilities by asking our customers’opinion.
We look forward to welcoming you again in the near future.

Takashi Shimizu
Customer Relation Service
Hotel Nikko Narita
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 June 2014

The hotel is very convenient if you're flying in or out of Narita airport. We stayed one night before our flight. There is a shuttle bus to and from the airport. The room was a good size and service was friendly. Overall good value and would stay again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveller L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review, 12 June 2014
Thank you very much for your comments.
We are grateful to you for your favorable comments on the shuttle bus, the room, the service of hotel members, and the price of stay. Indeed we are very happy with your kind words that our hotel is a convenient hotel near the Narita airport. We continue to do our best day by day heeding the comments from our customers.
We look forward to welcoming you again in the near future.

Takashi Shimizu
Customer Relation Service
Hotel Nikko Narita
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noida, India
Level 6 Contributor
175 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 3 June 2014

Minutes away from the Narita Airport and a decent stopover. Rooms are a little cramped, but clean. Food at the Hotel restaurant is delicious. The hotel also offers a free Airport Shuttle to and from the Narita Airport. Internet in the room is complementary and pretty fast. Overall, satisfied and would recommend to others who are looking to stay close to the airport

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rishib80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review, 5 June 2014
Thank you very much for your stay at Hotel Nikko Narita.
We are grateful for your favorable comments on the cleanliness of the rooms, the internet, and the restaurant. It is also very kind of you to introduce our hotel to others. From now on, too, we will try to enhance the quality of our hotel.
We look forward to welcoming you again in the near future.

Takashi Shimizu
Customer Relation Service
Hotel Nikko Narita
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 3 June 2014 via mobile


Great layover spot!

Our airline inadvertently cancelled our flights so we are held up in Narita. I just can't say enough about what a gracious people they are and there is nothing g they don't think of to make your stay "the best"

We chose this hotel out of a number of choices, partly because of the price 11,000 YEN or $110.00 USA per night. The next day we were on standby and able to conveniently keep the room by the hour until we had confirmations on our flights.

Just a quick shuttle from
The 2nd terminal.
They have 2 24 hour convenient stores, and restaurants.

For you smokers out
There, We chose a smoking twin room. Got the 9th floor with a lovely view that included a densely treed area, a the swimming pool and the runway! Pretty cool Surprisingly the jets are not too loud. The bedroom window opens and there is a portable air ventilator to quickly remove the smell smoke and they provide a I Erin spray.
Plus complimentary room spray ... So if you are a smoker this is pretty good!!

The bathroom was also very roomy with a tub and a shower! Again in typical Japanese style ... They think of every detail ... All complimentary toiletries made from Sea Herb Extract.

The lounge on the 11floor was very charming! Although a bit pricy.

We would stay here again!

Stayed June 2014, travelled as a couple
Helpful?
Thank HellenGail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this review, 5 June 2014
Thank you very much for your comments regarding your experince of our hotel.
It is very thoughtful of you to give us such nice comments on the service of staff and the Sky Bar “Sunset Lounge” on the top floor. We are also grateful for your introducing the room you used. We will do our best to improve the service and quality of our hotel for our customers’ satisfaction in future.
We look forward to serving you in the near future.

Takashi Shimizu
Customer Relation Service
Hotel Nikko Narita
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Nikko Narita

Property: Hotel Nikko Narita
Address: 500 Tokko, Narita 286-0106, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 30 Hotels / Ryokan in Narita
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Nikko Narita 3.5*
Number of rooms: 722
Reservation Options:
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