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Hotel Nikko Narita
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Reviews (3,041)
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806
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All reviewssunset loungefree shuttleconvenience storesushi restaurantthe busclose to the airportsky barsingle roomsouvenir shopbreakfast buffetfrom australiatop floornext morningan overnight staylong flightperfect hotelconnecting flight
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Reviewed 14 June 2014

Stayed the night before our flight. Shuttle easy to use from and to airport. Quick check in despite big queue. Rooms clean and comfortable. Shop and 3 restaurants and bar on site. Shop sells all conveniences and is a cheap food option as the restaurants are expensive. We did however pay for the dinner buffet and although it was pricey at $35, there was a large choice of food and all very good.

  • Stayed: June 2014, travelled as a couple
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2  Thank Jo_Aberdeen_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this reviewResponded 19 June 2014

Thank you for your comments regarding your experience of our hotel.
We are grateful to you for introducing the restaurants, bar, and convenience store in our hotel. We are also very glad to receive your favorable comment on the shuttle bus, check-in, and the room. We will do our best to improve the quality of our hotel by listening to our customers’ opinions.
We look forward to welcoming you again in the near future.

Takashi Shimizu
Customer Relation Service
Hotel Nikko Narita

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

Happy with stay here. Near to airport, big and comfortable rooms, clean, nice breakfast. Would recommend for those with early morning flights or those in transit.

Location (8/10):
+ 10-15 minutes bus ride from Narita airport. Shuttle busses are provided with fairly high frequency.
- Better to stay in central Tokyo for nights which are not adjascent to flight dates.

Rooms (8/10):
+ Large comforable beds. Had a good sleep.
+ Room much larger than central Tokyo hotels.
+ Fairly modern finishing, not yet old but will probably need touch ups in 2-3 years' time.
+ Bathroom was large and was satisfactory.

Value (6.5/10):
+ Breakfast is included. Food tasted quite good and there was a wide spread.
+ Ok value for money.

Service (7/10):
+ Front staff were friendly and polite.

  • Stayed: September 2013, travelled as a couple
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1  Thank WorldWideWalking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this reviewResponded 19 June 2014

Thank you for your staying with us and for sharing your cimments.
We are very happy to know that you enjoyed your stay this time. We are grateful for your writing the comments separately item by item. They are all very useful information to know. We will try to improve the quality of our services and facilities by listening to our customers’opinion.
We look forward to serving you again inthe near future.

Takashi Shimizu
customer Relation Service
Hotel Nikko Narita

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014

This hotel is very convenient to Narita airport. There is a reliable shuttle bus to/from airport and into Narita city. Service was friendly and helpful. Room was comfortable. The restaurant was lovely and had a good selection of food surrounded by gardens. Nice setting.

  • Stayed: June 2014, travelled on business
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Thank jswedek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this reviewResponded 19 June 2014

Thank you for choosing Hotel Nikko Narita and your valuable comments.
It is very kind of you to give us such words of praise. Especially your favorable comment on the service of our staff is a great encouragement for all of us. We are also very happy that you highly evaluate the garden you can see from the restaurant.
We all the hotel staff look forward to seeing you soon next time.

Takashi Shimizu
Customer Relation Service
Hotel Nikko Narita

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014

When I first learned that I need to stay overnight at a hotel in Narita, Japan for a 15- hourl layover during my trip back to New York from Manila, I got anxious! I asked, why can I not just stay in the airport lounge?
Today, I am thankful that I experienced staying overnight at Hotel Nikko Narita! I was able to experience the Japanese values and culture! Staff are friendly from the check-in to the check-out!
My room is small but it has all the amenities I need for my overnight stay! Very clean, quiet, smells fresh and clean and well-supplied with tea, soaps, lotion, hair shampoo/conditioner, slippers and robe. It has a free WiFi, TV, and phone. Nice restaurants to eat. Nice lounge to sit.
Staff are very helpful, courteous and professional.

  • Stayed: June 2014, travelled solo
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2  Thank Priscilla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this reviewResponded 13 June 2014

Thank you very much for choosing Hotel Nikko Narita and your valuabble comments.
We are very delighted with your words of praise. We are happy when our services could heal the fatigue of our customers caused by the long flight. We also appreciate that you kindly introduced the amenities and the free WiFi of the room you stayed in. We will do our best by cherishing our customers' voices in future.
We look forward to serving you soon.

Takashi Shimizu
Customer Relation Service
Hotel Nikko Narita

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

We loved this hotel which is a short shuttle ride from the Narita airport. Clean room, well maintained facilities and grounds. The restaurant has a good selection of both Japanese and Western items, especially for breakfast. Peaceful garden setting with large windows in the restaurant, fast internet connections. The best hotel we've stayed at near the Narita airport.

  • Stayed: June 2014, travelled with family
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Thank loversfromanisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル日航成田CS, お客様担当マネージャー at Hotel Nikko Narita, responded to this reviewResponded 13 June 2014

Thank you very much for your stay at Hotel Nikko Narita and for sharing your comments.
We are grateful to you for the words of praise. We are very happy with your favorable comment especially on the breakfast. In June, the green of the garden is beautiful, and it is a space that gives you a peace of mind and feeling of relaxation. We will continue to improve the quality of our services and facilities by asking our customers’opinion.
We look forward to welcoming you again in the near future.

Takashi Shimizu
Customer Relation Service
Hotel Nikko Narita

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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