it was my first time traveling to Japan for a business trip. unluckily, i was down with dehydration during my stay. i barely walked, ate, slept and nausea feeling the whole afternoon. i called for help to the staff to get me some medicines. quickly, one of the staffs (Keiko Endo-san) with perfect English knowledge, went to my room to check my conditions. She encouraged me to visit the doctor. finally, i decided to see doctor and guess what? Keiko-san helped me to call a cab and made an appointment for me at the hospital WITHOUT me asking her to do so... i was so pleased. then, to my surprise, she said she would follow me to the hospital so that she could do the translation for me... then, i was at the hospital having the IV drip for 2 hours++... before Keiko-san left for me to do treatment, we planned that, i myself would go back to the hotel by cab .... after my treatment, to my surprise again, i saw another night shift hotel staff, she (Eri Namba-san) came to send me home and helped me to arrange payments and medicine collections... and guess what again? the general manager (Takashi Hattori-san) came along too. both of them picked me up from the hospital and sent me back to my hotel room!!!! Eri-san also helped me to translate medicine consumptions info and she also helped me to buy some bread and yogurt... in the end, i went to bed and rested well enough to be at work again fresh the next day!! i can't imagine how much they had helped me as i was sick and was alone at that time... what else can you ask for especially when you fall sick at a strange place right? kudos to the staffs and the general manager... my sincere appreciation... i wish them health and success forever!!!! thank you so much!!!!!
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