The hotel staff are very friendly and they provide a great Ryokan experience for travelers. The rooms are very traditional and very clean. It was worth the experience. The only negatives is the fact it does not have a gym/fitness room and it does not have wireless/Internet connectivity. The rooms can also get a little warmer than most westerners would prefer.
The hotel meals for groups were excellent and a great treat for breakfast and dinner. Highly recommended.
For a true Japanese experience for a tourist, we were delighted with the experience and all the areas above were minor compared to the overall impression the hotel left with us. The hotel staff do not speak English, but they manage to take care of you very well.
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