My husband and I loved staying at this pension. It was very clean, and had a beautiful and relaxing onsen spa which was spotless right next door. The pictures are exactly what you get. It was relaxing to soak in the beautifully rock landscaped pools outdoors amongst the lush mountains and scenery. I wish I was there now! The dinner was a delicious beef sukiyaki with lots of other little dishes. We didn't upgrade our meal and thought it was filling and tasty! We opted for the Japanese room with futon bedding and it was our first time sleeping the true Japanese way. It was comfortable and they provided written directions on how to lay the thick bedding with crisp flat sheet on top and also how to put the futon inside the cover. I thought the 9000 yen per person per night was a great deal for dinner, breakfast and spa access. Most other places I checked was a lot more. It was pretty easy to get to Hakonenomori Okada. Just take the A bus outside of the train station to "Hotel Okada". Bus personnel will direct you to the correct bus for "Hotel Okada". Follow the directions on the Hakonenomori Okada website going to the eighth floor and "UP" the escalator thru Hotel Okada to the exit. As you exit Hotel Okada, walk short distance to the right (about 40 feet) and make a left on first street and the pension entrance is immediately to the left. (You'll see the spa facility on your right). Shuttle bus fare from train station Yumoto to Hotel Okada is 100 yen. Shuttle bus doesn't take Hakone Free Pass.
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