We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A very pleasant stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Green Plaza Hakone
Reviewed 6 April 2014

Location
it's about 5 mins drive from the cable station and you probably won't need to go out again as you will be staying in the hotel to enjoy onsen (hot spring) and dinner in Japanese way. Shuttle bus service is free of charge but need to make reservation in advance.

Room
It's a western + japanese room with 2 single beds and tatami sleeping area. It's an interesting experience to sleep with a group of friends under 10C on Tatami!!
Size is big enough to fit all our backpacks (no need to bring huge luggage if Hakone is just one of the places to stay one to two night before going back to Tokyo).

Facilities
Onsen area is as good as expcted. We booked this hotel purely because for its stunning view overlooking the Mt. Fuji when enjoying hot spring under 5C in winter!!
Make sure you check in earlier and enjoy a sunset hot spring with this breathtaking view before dinner.

Our package comes with dinner and breakfast. The breakfast buffet offer reasonable choice of Jap and Western cusine, which we are quite happy with this.

  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank YvonneCheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (372)
There are newer reviews for Hotel Green Plaza Hakone
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

96 - 102 of 372 reviews

Reviewed 27 March 2014

We stayed at the Hotel Green Plaza Hakone with family. Check-in was smooth and our rooms were spacious and clean. The highlight of this mountain side hotel are the beautiful views of Mt. Fuji and the natural hot springs.
The staff is extremely helpful and polite. It is an aging hotel but well maintained. I would encourage a stay here for both couples and family's.

Stayed: March 2014, travelled with family
Thank mnguy48Sartell_Mn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2014

The hotel was easy to locate from ubako station. We did not stay here, but we read about the mount fuji view onsen, non staying guest can use it from 12 to 3pm for 1600 yen. It was our first onsen experience, and they had both outdoor and indoor onsen. However it was a cloudy misty day so mount fuji could not be seen :( The sales staff at the hotel shop was really helpful and we purchased the hotel's mount fuji cream, love it! 3000+ yen each for the bigger size.

  • Stayed: February 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
6  Thank Amelia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

I booked a 1 night stay at this hotel in Dec 2013. I was scouting for hotels in Hakone area in Oct and found on the hotels website that there was a early bird discount for room + breakfast + dinner and took it. I would highly recommend the hotel (especially if you are a mount fuji fan) despite the cons.

Pros -
1) Large hotel with shops selling food and souvenirs, garden cum mount fuji viewing gallery, onsen, large restaurants, lots of parking spaces, church beside hotel.
2) Spacious room. I have a semi-western room that comes with twin beds and separate tatami section
3) Spectacular views of mount fuji. The mount fuji viewing gallery in the garden and outdoor onsen had one of the most amazing views of mount fuji and I was lucky to catch it on a bright clear morning (see attached) !
4) Good outdoor onsen. One of the reasons I booked this hotel was because they had outdoor onsen. And the bonus is that the outdoor onsen had similar spectacular view of mount fuji - exactly like the pic in their website !
5) Huge breakfast buffet spread. The breakfast buffet spread was HUGE. There are 3 large sections (western, japanese, fruits / desserts), and each of them had wonderful selections for you to choose. I think my breakfast was about 90 mins!

Con -
1) Location. While the hotel location had good views of mount fuji, there are only 2 ways of public transport to reach the hotel (apart from private car transport of cos). The hotel is located very near to Ubako station using the Hakone Ropeway (covered by Hakone Freepass). However in dec, the last ropeway service is at about 4pm! If you miss the last service, you will need to take a separate bus not covered by Hakone Freepass to get to the hotel.
2) There is nothing around the surrounding area of the hotel which is a very good reason for you to have dinner in one of the hotel restaurants
3) So-so dinner. The dinner that came with my package was average
4) No wifi in room - Wifi is only available in lobby. Signal strength is average.

Stayed: December 2013, travelled with friends
1  Thank blubugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

Very clean and relaxing, staff were all very nice and just about everyone was fluent in in English. The room we selected had a private onsen which was very nice. The view from the onsen was obscured by the privacy fencing, however stepping onto the deck we had a very nice view, and at one point when the sky was particularly clear Mt. Fuji could be seen rising in the distance. The food was pretty decent, and overall staying here was a very nice break from the rest of the trip in Tokyo.

Stayed: May 2013, travelled with family
2  Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

My husband & I wanted a real japanese ryokan experience with a certain degree of comfort.Apart from the advice about the local area from our cousins in Tokyo, we also checked up multiple sites for the perfect fit. we decided on Hotel green Plaza. It was indeed the most expensive night accomodation of our entire trip but worth it. we chose to ride up the hills by bus from Odawara junction and it was amazing view and at places the view of Mt Fuji was awesome. Location is great with multiple possibilities of transport. the japanese room with private onsen bath was the best feature and just what we wanted( as i as not too comfortable going to a public bath). We slept on tatami mats, very spacious rooms, with separate shower room, TV etc. The dinner was great, served in courses. The breakfast was ok. Unfortunately, it was clouded the next morning so we did not get a very good view of Mt Fuji. So we were a bit disappointed.

All in all, it was a rejuvenating experience and one of the highlights of our trip to Japan.

Room Tip: Japanese rooms with attached private onsen are good
  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Seema K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2013

Located only 2 mins from Hakone's cable car network, Hotel Green Plaza proved to be a great choice. Add to that the warm, friendly and patient staff, this is a fantastic find. Add to that a beautiful sunrise view of Mt Fuji at the restaurant, and a beautiful sunset view of Mt Fuji from the hot springs, it was easily one of my best holiday accommodation choices.

Breakfast was great, with a decent international spread with an even better spread of Japanese breakfast munchies including perfectly poached eggs.

Definitely my first choice if I'm returning to Japan. I'll even make a trip to Hakone for it!

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Foodiegenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hakone-machi hotels
Ashinoko Onsen
Hakone Hotel
Hakone Hotel
#23 of 244 in Hakone-machi
256 reviews
Sengokuhara Onsen
Mount View Hakone
Mount View Hakone
#6 of 244 in Hakone-machi
200 reviews
Sengokuhara Onsen
Hakone Sengokuhara Prince Hotel
Hakone Sengokuhara Prince Hotel
#32 of 244 in Hakone-machi
146 reviews
Show Prices
Show Prices
Show Prices
Sengokuhara Onsen
Hakone Highland Hotel
Hakone Highland Hotel
#9 of 244 in Hakone-machi
257 reviews
The Prince Hakone Lake Ashinoko
#28 of 244 in Hakone-machi
498 reviews
Hakoneyumoto Onsen
Hakone Pax Yoshino
Hakone Pax Yoshino
#21 of 244 in Hakone-machi
330 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Green Plaza Hakone? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Green Plaza Hakone

Address: 1244-2 Sengokuhara, Hakone-machi, Ashigarashimo-gun 250-0631, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Sengokuhara Onsen
Hotel Style:
Ranked #36 of 244 Hotels / Ryokan in Hakone-machi
Price Range: £145 - £416 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Green Plaza Hakone 3.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, JAPANiCAN, TripOnline SA, Rakuten, Odigeo, Agoda, Ctrip TA, HotelQuickly and Cancelon so you can book your Hotel Green Plaza Hakone reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing