We have lived in Tokyo for 10 months and this was the second Ryokan we've stayed in. The first was expensive and fabulous (Shiraume in Kyoto) and we decided to try a less expensive one and compare. We stayed in Shunkoso Ryokan in Nov 11 and found it less than perfect. It is shabby and worn and in dire need of refurbishment. It is expensive for what you get. A prerequisite was a car park for our new car but we weren't told it was 5 minutes away, up a lane and under a railway bridge. We were rather nervous leaving our new pride and joy there overnight (but it was fine!). A staff member escorted us to the carpark in a minivan and drove us back to the ryokan. He was lovely.
The tatami room was big with a sunken seating area which meant you could sit on the tatami with your legs down which is nice if you can't sit on the floor. The room smelled of old smoke which wasn't too nice. The bathroom was so bad I would have refused to use it but we used the onsen instead so didn't have to face the bathroom. It smelled really old and musty and just plain dirty. The WC was dirty when we arrived. The lighting in the room was far too bright and rather unromantic. The yukata were lovely.
The futons are thin but we didn't realise there were more in the cupboard. I've learnt since that most westerners pile up 3-4 futons for added comfort. I'll do this next time! Don't be shy - ask for more futons and duvets! We had a really bad night's sleep.
Before dinner we went for an onsen which was ok but nothing fabulous. Clean and functional but not a picture perfect example if that's what you are after.
The kaiseki dinner was ok - nicely presented and a good selection of dishes but none of it was amazing. There is such a great choice of food in Japan that it's unusual to get a bit of an average meal. Our waiter was good and sweet but unshaven and his yukata was literally threadbare. Not a great look. But he was lovely and served us well. Dinner was served in a private room on tatami mats so would be difficult for anyone not able to sit on the floor. I am not sure if they have sunken foot wells in any rooms.
Breakfast was my highlight with a good Japanese buffet and fun with all the Japanese guests in yukata sitting on the tatami grilling their breakfast fish on individual burners. It was the first time I'd done this and it was lovely.
Overall I wouldn't recommend or go back unless they refurbished.
- Reservation Options:
- TripAdvisor is proud to partner with Rakuten, HostelWorld and Travel Republic (UK) so you can book your Shunkoso reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Shunkoso Hotel Hakone-Machi