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“Not the best...but good breakfast!” 2 of 5 bubbles
Review of Shunkoso

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Shunkoso
Ranked #221 of 242 Hotels / Ryokan in Hakone-machi
Melbourne
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Not the best...but good breakfast!”
2 of 5 bubbles Reviewed 27 January 2012

We have lived in Tokyo for 10 months and this was the second Ryokan we've stayed in. The first was expensive and fabulous (Shiraume in Kyoto) and we decided to try a less expensive one and compare. We stayed in Shunkoso Ryokan in Nov 11 and found it less than perfect. It is shabby and worn and in dire need of refurbishment. It is expensive for what you get. A prerequisite was a car park for our new car but we weren't told it was 5 minutes away, up a lane and under a railway bridge. We were rather nervous leaving our new pride and joy there overnight (but it was fine!). A staff member escorted us to the carpark in a minivan and drove us back to the ryokan. He was lovely.

The tatami room was big with a sunken seating area which meant you could sit on the tatami with your legs down which is nice if you can't sit on the floor. The room smelled of old smoke which wasn't too nice. The bathroom was so bad I would have refused to use it but we used the onsen instead so didn't have to face the bathroom. It smelled really old and musty and just plain dirty. The WC was dirty when we arrived. The lighting in the room was far too bright and rather unromantic. The yukata were lovely.

The futons are thin but we didn't realise there were more in the cupboard. I've learnt since that most westerners pile up 3-4 futons for added comfort. I'll do this next time! Don't be shy - ask for more futons and duvets! We had a really bad night's sleep.

Before dinner we went for an onsen which was ok but nothing fabulous. Clean and functional but not a picture perfect example if that's what you are after.

The kaiseki dinner was ok - nicely presented and a good selection of dishes but none of it was amazing. There is such a great choice of food in Japan that it's unusual to get a bit of an average meal. Our waiter was good and sweet but unshaven and his yukata was literally threadbare. Not a great look. But he was lovely and served us well. Dinner was served in a private room on tatami mats so would be difficult for anyone not able to sit on the floor. I am not sure if they have sunken foot wells in any rooms.

Breakfast was my highlight with a good Japanese buffet and fun with all the Japanese guests in yukata sitting on the tatami grilling their breakfast fish on individual burners. It was the first time I'd done this and it was lovely.

Overall I wouldn't recommend or go back unless they refurbished.

  • Stayed November 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
8 Thank GratefulTraveller101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Dublin
Level Contributor
134 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed 4 February 2011

I am guessing that when organising our 12-day trip to Japan, our group leader's guiding principles were "cheap and cheerful" and "reasonably authentic Japanese experience." The Shunkoso was our second ryokan. It's located up a steep hill, within reasonable walking distance of the local station (you can also travel from the station by bus). Our family room was a fair size, but the bathroom was very small. The suite smelled of cigarette smoke (the smell was worst in the bathroom). The whole place was rather shabby and worn, but I quite liked the quirky lay-out of the rooms. It was a relief not to have to keep taking our shoes off in the main part of the inn! The highlight of our stay was the elegance of the presentation of the evening meals and the pleasant manner of the waiter. The dining room also featured a karaoke machine on a stage!

  • Stayed February 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Uranus7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 July 2010

I loved this place. It's very quaint!
The Ryokan is about a 10 minute walk to Hakone Station (downhill). You can catch a bus up the hill for 100 rps outside the tourist info office next to the station. The Ryokan is old but has lots of character. The rooms are huge, clean and comfortable although the place does have a bit of a musty smell (probably this would not be there in the winter we went during a very humid time)
There are 2 onsens, which are interchanged each day so that both genders have the chance to experience both.
They have a firefly watching area at night which is beautiful. The breakfast is a mix of Japanese and Western and is a buffet style. The best thing about this is the proximity to Tenzan Onsen - one of the best Onsens I've been to. We had Shabu shabu there - very good!
If you want to experience real Japan, do stay here. I stayed in a large hotel during my last visit to Hakone but the experience was no where near the same.

  • Stayed July 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kellie44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rome
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 17 August 2009

The ryokan was indecent, dirty, decadent and really expensive, we paid less at Hilton in Nagoya than here. During the night you can find big beatles trottelling in your room, the crew didn't wash the toilet that we find dirty as the previous guests left.

  • Stayed August 2009, travelled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank alessandrov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hakone-machi hotels

London
Level Contributor
177 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
3 of 5 bubbles Reviewed 13 April 2008

This traditional Japanese Ryokan is situated at about 15 minutes walk for Hakone station although there is a minibus that takes you there for 100 yen per person.

Their staff speak a little bit of English, so it is not diffcult to communicate. We booked this Ryokan through Japanese Guest houses. They are a bit slow to get back to you with availability but they give you lots of useful information and maps on how to get there.

The rooms are traditional tatami rooms (like straw type of carpet) and they are furnished with a japanse style type of low table and cushions on the side with back rests, they also have a well type of table were you can sit western style with your legs down (rather than crossed). You also get a wardrobe with hangers.

The room we stayed in also had a private bathroom.

This is an old building but the room in general, in particular the bathroom was not well kept, it was kind of worn and very outdated. The room was spacious and had a small TV with Japanese television only.

Overall, I would say staying in a Japanse Traditional Ryoka is an interesting experience but I wouldn't recommend any more than 1 or 2 nights as they are very uncomfortable. Because they buildings are old, they are not well heated so it does get quite cold. Also, you don't get a sofa or not even a normal chair, you have to sit on the floor and eat on the floor which is ok for a few minutes but it does get very uncomfortable after a while.

Also the beds are not available when you arrive, a maid comes and gets the futon, duvet pillows, etc out of a wardrobe and makes up your bed after dinner. It is not the kind of bed where you can sit and read or watch television as it is just a futon in the middle of the room with no back rest of any kind, so you can just lay on it to sleep.

I had never slept in a futon before and found it very hard and uncomfortable, it was like sleeping on the floor. In the morning my back was acking.

If you like camping, you will like staying in a Ryokan, if you value your confort, this is not the place for you.

The dinner provided by this Ryokan was excellent, it was Kaiseki type of food, lots of very small little plates with a selection of different foods, the food is really good value but if you are a difficult eater, you may prefer to eat somewhere else as you don't get a choice of the menu, you get what they have and some of the foods can be very strange to the Western palate, some of them 'unidentifiable' you didn't know if you were eating, fish or meat or a vegetable...

This Ryokan also has a natural spring. It is like a natural hot bath available for the guests of the Ryokan, that you share naked with lots of strangers of the same gender, not my cup of tea, really.

  • Liked — The food
  • Disliked — Uncomfortability
  • Stayed April 2008, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank marujilla80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shunkoso

Property: Shunkoso
Address: 554 Yumoto, Ashigarashimo-gun, Hakone-machi 250-0311, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen
Amenities:
Restaurant Swimming Pool
Hotel Style:
#162 Top resorts Hotel in Hakone-machi
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Shunkoso 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Shunkoso Hotel Hakone-Machi

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