We spent two nights in this hotel, first night in a standard Japanese style room and the second night in a upgraded room. The standard Japanese room is average, the only complaint was the in room temperature, it was too warm and we couldn't find any switch to adjust it. Since we were too tire (just arrived Japan that day), we just slept through the night and didn't make any complaint. The upgraded room is much better. It has a much modern design, everything was newer. There is outdoor open bath which was extremely nice.
The hot spring is standard, nothing special compare to the others I've been. The pictures certainly make it look nicer than it is.
We didn't purchase the dinner package and we only had a ramen in the basement floor, I am quite happy that they open until 11pm. The ramen is standard.
Overall, the service is good, however the staff doesn't really speak English that well.
If I will go to Hakone again, I will visit another hotel rather than Hotel Okada.
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- Also Known As:
- Okada Hotel Hakone Machi
- Onsen Hotel Okada