Stayed a night with my wife and 2 year old kid. Getting there from Hakone-Yumoto station using the Tozan bus seemed to take forever, and to make matters worse, we missed the stop in front of the hotel and had to walk back, which is not the best thing to do if you have luggage and a 2-year old in tow. The street is winding, narrow, and drivers speed by like they're in a 'The Fast and The Furious movie'.
Check-in was fast, but the room provided to us smelled of cigarette smoke even if we specified a non-smoking room. Beds were ok, water heater was ok, a/c seemed ok but we really didn't use it much because the temperature was already chilly outside. The hotel is old. I imagine that the amenities (gym, onsen, etc) are also quite dated.
We underestimated its distance from the 'town', so do be aware of bus schedules and plan accordingly. We were forced to have dinner there and the result was a hefty tab for just 2 dishes - a lot more expensive than anything we ever ate in Tokyo itself. In contrast, the meals we had in town were about a third in cost.
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- Also Known As:
- Palace Hotel Hakone Machi
- Palace Onsen Hotel Hakone