We stayed here for 1 night recently. Great location if arriving by train. Easy to walk to even with luggage. Very helpful and friendly staff. What you would expect from a Nikko Hotel....very clean, good rooms and great service. The staff helped us with maps and suggestions of where to go and even came out to speak to the taxi drivers in Japanese to make sure that they knew where we wanted to go. They also wrote in Japanese a samll list of other places that we could use during the day when using taxis. Very traveller friendly hotel!