While appreciating that rooms in Tokyo are not palatial by any standard the new Otani does not live up to its main brother hotel standards in any way
Uncomfortable bed with a pillow that is all but in name a brick
Clean and modern furnishings yes but absolutely no atmosphere no outlets not even a bottle of water in room
Reception staff (male perhaps not all) are so unwelcome and remote that i felt I was checking into a respite shelter.
Breakfast is edible but coffee tastes like recycled Lub oil
Very high price for what is a glorified motel
I will never be back
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