After traveling throughout Japan many times a year this was absolutely the worst hotel experience I have had in the country. The staff was unfriendly and rude. I asked for assistance with printing a boarding pass for my flight in the morning and the man at did not even try to assist me or understand what I was trying to accomplish. The manger did not help assist me in finding a location to print a simple boarding pass. When I told him that they were not being very helpful he crumpled up a piece of paper and through it onto the floor. for $20,000 yen for a standard room they surely disappointed. Breakfast was mediocre at best and not worth the extra room rate. Stay someplace else!
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