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“Great location and nice balconies”

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The Yokohama Bay Hotel Tokyu
Ranked #1 of 113 Hotels / Ryokan in Yokohama
Certificate of Excellence
Stavanger, Norway
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great location and nice balconies”
Reviewed 23 July 2014

This hotel is conveniently located by the Pacifico convention centre and by the bay. Comfortable rooms with nice balconies. Had a room in upper floors facing the port. Breakfast was substandard for people with Western taste. Staff had varying levels of foreign language proficienciies (i.e. English), from fluent and very helpful bell captains to moderate proficiencies among some front desk employees. With windows closed, it was quiet in the upper floors.

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank ChrisVikingNor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,425 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Thornaby On Tees, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 July 2014

Stayed for a week, comfortable axe room facing the big wheel. Rooms are of a good size with small balcony. The hotel has four restaurants and the breakfast selection is fine. Only let down as no fitness centre, it has a pool and spa but at a cost.
Minatamirai is a great relaxed area to get out and explore

Room Tip: All rooms ok, with either sea or wheel view, try and get a high floor for best views
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  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 July 2014 via mobile

I was put up here for a business trip and all I can say is that I'm glad I didn't pay for it. I found it soulless. The rooms were plain and small, the facilities weren't the best and the breakfast was atrocious! I understand that I'm in japan but would it hurt to serve up even just yoghurt and edible fruit? The main draw though for this place is the location as it is spot on as it's based on the harbour and within the shopping mall. Overall it's an average hotel when you look at how much one pays.

Stayed April 2014
Helpful?
2 Thank BADAMS1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 July 2014 via mobile

Expensive but worth it. Stayed in the corner king suite. Unbelivale view of the bay from the 14th floor. The room was very specious with all the proper amenities. Hotel staff was extremely pleasent and helpfel. Only wish their English was better. Hotel located at the end of a big mall. plenty of stores and restaurants. train station is just beneath the hotel. can't say anything about the restaurants as their prices are redicoul.

Stayed July 2014, travelled on business
Helpful?
2 Thank Z2081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Griffith, Australia
Level Contributor
143 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 15 July 2014

I stayed here on my last night in Japan. It was quite a change from the business hotels of the previous fortnight.

I had booked a nonsmoking room, but my first room was quite smelly. This was resolved quite quickly with a phone call- complete with two escorts to my new room. My enormous new room with a huge bathroom and lovely balcony. It had one of the best baths I have ever had the pleasure to soak in. The provided toiletries were fantastic.

The hotel is close to subway, malls and restaurants and a pleasant walk on the bay. There is a limo-bus to the airports.

  • Stayed April 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
Thank Penultim8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 July 2014

Stayed here on 30th june to 2 July 2014 in room 1222.. 2 subway stops from Yokohama train station. It is on top of mall and lots of restaurants. A change from,the hustle and bustle at Yokohama station. The mall underneath is spacious and amusement park is stone throw away. The airport limousine costs¥3600 fm,hotel lobby to narita. The journey took 2 hrs.. Cost ¥17000 per nite. I definitely will be back if I ever come this way again.

Room Tip: My colleagues Room 1720 seems never than my 1222
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teddy05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macau
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 14 June 2014

Good Location: just on top of the subway's station ( Minato Mirai) with the Queen's Square (shopping mall). Can also be reached through airport-limousine. The Pacifico Yokohama is just a 5 minutes walk.

Service: I arrived in 10:30 am with an overnight flight, and I told the concierge that I was very tired and request a early check in (their check-in time is 2pm). The staff helped me and at last my room was ready at 11:30 am with no extra-charge. I was really thankful for that!! And all the staffs can speak good English and they are really very polite with warm smile.

Room condition: a little bit old-fashion, but very clean. Well equipped. My room was with a balcony with habour-view and cosmo-world-view!! Very lovely indeed!!

Breakfast buffet : standard.

I will surely come back again.

Room Tip: ask for a balcony room
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ATKok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Yokohama Bay Hotel Tokyu

Property: The Yokohama Bay Hotel Tokyu
Address: 2-3-7 Minatomirai Nishi-ku, Yokohama 220-8543, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Yokohama > Nishi-ku
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Yokohama
#1 Spa Hotel in Yokohama
#1 Romantic Hotel in Yokohama
#1 Family Hotel in Yokohama
#1 Business Hotel in Yokohama
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Yokohama Bay Hotel Tokyu 4.5*
Number of rooms: 480
Reservation Options:
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Also Known As:
Pan Pacific Yokohama
Yokohama Pan Pacific

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