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“Theft”
Review of Heiwa Plaza Hotel

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Heiwa Plaza Hotel
Ranked #68 of 113 Hotels / Ryokan in Yokohama
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Theft”
Reviewed 15 July 2014 via mobile

Currently staying here and if not for the fact that someone on staff stole my Kindle while I was off climbing mt fuji I would rating this hotel highly. However nothing makes up for basically having to pay double when factoring in a replacement kindle. Hotel manager seemed concerned but after "speaking to the cleaning staff" did nothing to remedy the situation. Don't stay here. Or if you do make sure you carry everything valuable that you have.

  • Stayed July 2014
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank Kasi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Oxford, United Kingdom
Level Contributor
225 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 8 July 2014

This hotel is really well placed for transport. The closest station is Bashamichi, one stop from conference and shopping facilities at Minato Mirai. Kannai and Sakuragicho stations are also a short walk away. It is not far from Yokohama Station and City Air Terminal. So if you need to be in Yokohama, this is a very good location. It is also at the heart of Bashamichi, a very good area for restaurants and bars (also many other hotels here). Bashamichi itself is a lovely little street with trees and flowers, and is the oldest 'western-style' street in Yokohama! There is also the Red Brick Warehouse shops and park (Akarenga), and Osanbashi Pier nearby. Isezaki is a slightly more earthy area just south of Kannai station that is worth a visit for shops and restaurants.

The hotel itself is pretty average. I found our room very small. The breakfast is wholesome, though it was the same every day and the background music did not vary (I will never be able to listen to Enya again!). The staff, as in all of Japan, are very courteous. There are drinks machines, ice and even a cup noodle machine. The hotel is quite good value given its location.

  • Stayed June 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Dave_Cowley_Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 April 2014

The hotel is close to excellent dining and entertainment and just a five minute walk from the Kannai train station. The hotel staff are pleasant and helpful and the room price is a good value.

My room was clean, efficient and had a built-in multi-function phone charger for every popular phone. Nice touch!

Room Tip: Although rooms come with Ethernet connections, if you need WiFi, ask for a room with a strong signal...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DMWylie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 May 2013

I stayed for a week, attending a conference at nearby Pan Pacifico, booking my single room at one of the online sites for about $50 a night, very cheap indeed for this area. I caught the train for $2 each day from Bashamichi station (one minute walk from the hotel) to Minato Mirai, so was at P.P Conference Centre only 12 minutes after leaving the hotel. I didn't try breakfast, instead buying cereal, milk and OJ at the supermarket (open to 10pm) next to Cold Stone Ice-creamery in the Landmark complex at Minato Mirai. I used the 2 terminals near reception for internet ($1 for 10 minutes). I used the 10th floor washing machine ($2) and drier ($2) with washing powder from reception (50c) = good value in Japan. Charcoal Green restaurant next door is fine. Room was small but fine for my purposes - I have stayed at much worse places in Japan. Western-style shower in my room was good. Friendly staff spoke limited (adequate) English. Reception open 24 hours. Overall - suited me well.

Room Tip: Windows can be opened, if you like fresh air.
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeteAus87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2012

My husband I traveled to several Japanese cities before our last stop at the Heiwa Plaza Hotel. The room was small and dirty the bed is laughable for 2 to sleep in comfortably. After a second lousy night and another major allergy attack and further investigation of the room I noticed behind the bed a large amount of Black Mold. I reported to the front desk which then upgraded us to a larger room.
Why were we not offered that room in the beginning we will never know.

Room Tip: Ask to be on the top floor where the hotel was recently renovated.
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Erin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Yokohama hotels

Takasaki, Japan
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 July 2012

As long as you don't have high expectations, it fits the bill!
We paid 8000 yen for room only, small double.
We got what we paid for; a small double so didn't get the best night sleeps
(I have stayed in several hotels in Japan and this was small even for Japan standards!) BUT...
great location, 15 mins walk - on the same road to harbour area and other attractions inc. Red Brick Warehouse (if you go there I reccomened chano-ma cafe on the 3rd floor, great place with beds to eat on and rest!)

Hotel Easy to find, exit 5 from Bashamichi station, walk up the steps, keep going, and its the 2nd/3rd block on the right, (just look down the street to find it on the right)

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Inanut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kailua, Hawaii
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 9 May 2012

This hotel is only 8 minutes away from the Sakuragicho Station and a couple minutes walk from the Bashamichi Station. There are a lot of great restaurants and pubs within a 5 minute walking radius. The hotel itself is in the middle of a little block of side streets, but was easy to find. The hotel sign is made up of big neon rope lettering over the entrance of the building.

The staff was friendly and helpful. They spoke very good English. The hotel lobby had wireless internet, vending machines that offered drinks and instant noodles, a waiting area, shoe buffing machine, and pay phones.

The hotel room was your standard size Japanese room, small. I had a twin bedroom with two full-size beds. As you walked in, the bathroom was directly in front of you. (By the way, if you are over 6 feet tall, be careful of the walk in. The height of the door is literally only 6 feet tall.) The bathroom is oddly a slight step up from the room itself and a little small. The bathroom has a fancy toilet with a heated bidet for front and back wash. The bathroom comes with shampoo, conditioner, body wash, razor, and dental kit.

Directly to the left of the entrance is a small refrigerator with hot water boiler on top for complimentary tea. Next to this is the desk with a small monitor size tv. The desk comes with a lamp, mirror, wired internet connection (must get the wire from the front desk), and hair dryer. The tv has about a dozen or so stations, all of which are in Japanese. There are also pay-per-view movies with asian, western, and adult titles which you need to get vending tickets to view.

Behind the desk are the beds and nightstand. The beds are really small with enough space in between to walk through. The beds themselves were a little hard, but thats how most asian hotel beds seem to be. On top the beds were sleeping robes, bath towels, and hand towels for your use. At the very back corner of the room was a small deep recess where you put your luggage and hang your clothes. Against the back wall was the window with an a/c above.

One thing to note, if you are a non-smoker, be sure to get a non-smoking room because there are both types of room. Also, Japanese hotels are very strict about the amount of people in the room. So if your friend misses their last train home and wants to sleep over for the next morning train, the hotel will probably charge you extra. This was a little surprising for me considering in the U.S. we would have hotel parties where people would crash-out on the beds, couch, and ground. Just F.Y.I.

I would definitely recommend this hotel to people who are looking for a conveniently located hotel that is comfortable and reasonably priced. The hotel and rooms were very clean. Like most of the hotels I stay at, this hotel would suite the solo, business, or friends type traveler. It would also suite couples if they are not expecting a lot in terms of hotel amenities. This hotel is more for recouping and getting up and out in the morning.

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xbreadboyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heiwa Plaza Hotel

Property: Heiwa Plaza Hotel
Address: 5-65 Otamachi, Naka-ku, Yokohama 231-0011, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Yokohama > Kannai
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #68 of 113 Hotels / Ryokan in Yokohama
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Heiwa Plaza Hotel 2.5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Heiwa Plaza Yokohama
Hotel Heiwa Plaza

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