We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“ICHIBAN HOTEL IN OMIYA-Niece got married, out of town from Hawaii /California-3 rooms”
Review of Palace Hotel Omiya

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Palace Hotel Omiya
Ranked #2 of 32 Hotels / Ryokan in Saitama
California
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“ICHIBAN HOTEL IN OMIYA-Niece got married, out of town from Hawaii /California-3 rooms”
Reviewed 2 August 2014

Excellent OVerall! We were staying at tne New Nikko Hotel in Odaiba and upon checking in at the Palace Hotel the next day we found the service to be quite excellent. We all speak English and a little bit of the Japanese Language. They have very friendly front desk staff members, housekeeping and porter. This hotel is near the Omiya station and the walk is just a few blocks away and it is centrally located to all the stores and restaurants. We had a very excellent view and they were nice to put all our rooms on the seventh floor next to each other. We did not request this but upon check in they put us all together. The breakfast is excellent, you can either buy breakfast separate from your hotel package or include it. It comes out the same anyway. We had breakfast coupons, but the difference we paid is about the same. So you might not want to include it since you might want to try the local restaurants around the area. There is even a McDonalds across the street and 7/11, this is where we bought our drinks, yea and some beer. The breakfast was quite good for the price, about 18 dollars, compared to the New Nikko Hotel where we paid 30 dollars per person. We liked the Japanese breakfast better than the American food.. We had the twin rooms and its clean. This is probably the best hotel in Omiya and the feeling in this hotel is old style traditional japanese and quaint. Excellent overall and highly recommend!! Aloha

Room Tip: Floors higher have great views
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank HawaiiTraveler777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

178 reviews from our community

Traveller rating
    32
    100
    37
    5
    4
See reviews for
30
12
45
81
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Henderson, Nevada
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 June 2014

It may be a little unfair to just give this an average rating as it is probably the best hotel in the area but it is set up more in the Japanese style than western so therefore the rooms are very small and anything other than an overnight bag is hard to deal with in the room, apart from that the breakfast buffet is also a little limited but there is an awful lot of restaurants and shopping areas surrounding the hotel.
So why choose this over the numerous other hotels located in town? Once again it was for its location close to the Saitama Arena where we were working, it is about a 10 minute drive as opposed to potentially 90 minutes in traffic from anywhere in central Tokyo.
All in all a decent place.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Arthurkemish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
131 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 March 2014

3 times visited Ageo on business trip but chose to stay at Omiya since this hotel was really very good.
The hotel service was also excellent.
Rooms are really nice & well maintained.
Morning breakfast although of little choice but nevertheless is good.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Partha Pratim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sagamihara, Japan
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 December 2013

If you plan to go to city of Omiya(Oh-Me-Ya) for any reason, go ahead, make a reservation to Palace Hotel Omiya. I made a reservation by InterNet, about $100 night. There are some great special deal on their WebSite. My room was a single room. Yes, it is a kind of small room, but it is big enough for me to have a comfortable experiences at this Hotel. Inside room, contemporary interior design is impressive. My room has a small window/venetian blinds between bedroom to bathroom. That's so classy. Bed was big enough for my height: 6-feet. and is comfortable. Clean sheets, blanket and cover. Very quiet refrigerator has some drinks available inside. Heater is nearly silent. Nice desk has a big desk lamp. Real ceramics coffee and tea cup set. TV has access to BBC and all Japanese TV channels. Long skinny box shape cool clock on near bed and there are night light and foot light. Huge mirror is near door against wall. This is so clever, there are wardrobe (6 hangers) and shoe box area behind huge mirror between wall in order to save space. Functionally, it does work well. Inside bathroom, everything is so contemporary style and so neat. You get everything you need for your bath, shower, brush your tooth, wash your face and makeup for woman. They have Japanese Hi-tech bidet toilet. I love Shiseido ECO soap bar. It is a kind of small bathroom, but everything is very neat and beautiful. Door has no conventional key, instead, you get wireless power open and lock door with credit card size key. Location of this hotel is excellent. It is only 10 minutes by walk from to Omiya train station. There are many restaurants, retailers, Drug stores and department stores all around Hotel. This location is very safe area. Some people may feel this Hotel is good place for business stay rather than traveller. I agree, because my single room was a bit small for having a big travel suitcase. This hotel isn't like international 5 star hotels such as Ritz-Carlton and Four Seasons, but all amenity they offer, clean and neat beautiful room, I would give score 5 out of 5. I could say Palace Hotel Omiya is 5 Star business hotel. And I paid only $100 per night. What a great deal.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank StarShine80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 December 2013

Second time I've stayed here and it is probably the best hotel in the area. Then again, the other hotels nearby are coffin hotels and two star/comfort hotels.

Pros:
5 minute walk to Omiya train station
Close to shops and restaurants
Free internet (not wifi, ethernet cable provided)
Courteous and professional English speaking staff
Parking available (not free)

Cons:
Has smoking rooms so you can smell it in the hallway
If you are here to see Tokyo you are waaaay to far.
Small rooms (typical for Japan)
No iron (though I did not ask for one)

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank josephua88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 25 November 2013

It's a good and comfortable hotel in a very good location.

Shopping options are also readily available with SOGO, Peach John, Fancl and Phiten all in nearby locations. WIFI is available in the room. Family mart just beside the hotel at Sonic City.

There's also a couple of restaurants and izakayas just opp the hotel, a building with restaurants on all levels. Good deals at the Y270 per dish one.

Cons
Omiya is quite far from main Tokyo

  • Stayed November 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wonderwonder123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 November 2013

Its conveniently located near to Omiya bus and Omiya Train station. If you have business meeting surroundings of Omiya or Ageo this is the right place to stay. Unfortunately they don't provide Iron box for pressing in the room which is very much inconvenient for a business travelers. Even breakfast is not English breakfast most of them are Japanese food.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NAVEENA G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Saitama hotels
Urawa Royal Pines Hotel
#1 of 32 in Saitama
4.0 of 5 bubbles 175 reviews
Omiya Station
Marroad Inn Omiya
Marroad Inn Omiya
#25 of 32 in Saitama
3.0 of 5 bubbles 72 reviews
Show Prices
Show Prices
Show Prices
Rafre Saitama
#3 of 32 in Saitama
4.0 of 5 bubbles 80 reviews
Urawa Washington Hotel
#7 of 32 in Saitama
3.5 of 5 bubbles 71 reviews
Omiya Station
Pioland Hotel
Pioland Hotel
#14 of 32 in Saitama
3.5 of 5 bubbles 28 reviews
Show Prices
Show Prices
Show Prices

Been to Palace Hotel Omiya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palace Hotel Omiya

Property: Palace Hotel Omiya
Address: 1-7-5 Sakuragi-cho, Omiya-ku, Saitama 330-0854, Saitama Prefecture
Region: Japan > Kanto > Saitama Prefecture > Saitama > Omiya Station
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 32 Hotels / Ryokan in Saitama
Price Range (Based on Average Rates): £
Hotel Class:2 star — Palace Hotel Omiya 2*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Agoda, Priceline, Rakuten, Booking.com, JAPANiCAN, Traveltool, S.L.U., Ctrip TA, Cancelon and HotelQuickly so you can book your Palace Hotel Omiya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palace Hotel Saitama

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing