We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best of both worlds”
Review of Asaya

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Asaya
Ranked #2 of 150 Hotels / Ryokan in Nikko
Certificate of Excellence
Grand Forks, North Dakota
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Best of both worlds”
Reviewed 9 August 2013

If you want the taste of a "traditional" Japanese inn (ryokan) and the convenience of a modern hotel, this hotel is for you. My family and I stayed here in the summer of 2013, and we enjoyed immensely. We stayed in a standard tatami room. it was very clean and provided plenty of room for 5 of us. The room had a private bath and toilet, two refrigerators (one for the guest use, the other contained drinks for purchase), and a tea set (hot-water pot, tea bags, little Japanese cakes). Our room on the 11th floor unfortunately was facing other buildings and we couldn't see much more than roof tops,

The hotel has three community baths, one of which is located on the roof. We only went to two of them, the rooftop one and the huge bath on the bottom floor. The rooftop one is a must-go. There are four little baths surrounded by separators, which provides a private-bath feel, and the view is breathtaking!!!

The best feature of the hotel for us was the caring staff. If you have a child with multiple food allergies, you must know how difficult it is to travel and eat out. The staff and restaurant chef were so accommodating to our daughter's dietary needs, and we were very grateful that they went over and beyond to prepare meals for her. I had given the chef all the items our daughter needed to avoid, and before the dinner, the chef showed me the menu and all the ingredients he had put into each dish. Our daughter was able to enjoy a traditional ryokan-style full-course" dinner! It was just amazing to see the creativity of the chef and concerns of the staff!!!

There are a lot of things to do on the property (karaoke, arcade, spa, etc.) as well as in the vicinity of the hotel (Nikko Edo Wonderland, Tobu World Square, Kinugawa boat ride, etc.). We only had time to go to Nikko Edo Wonderland, but it was only about 15 min away from the hotel by a taxi (I think it was about 2,000 yen, approx $20, for 5 of us). You can also take a bus, which stops at all the attractions on its route.

I have a coupled of suggestions for the hotel, however. One is that the hotel could provide a shuttle bus from Kinugawa Onsen train station. We arrived at the station after 6:00 pm because we were sightseeing Nikko Toshogu (Tokugawa Shogun's shrine). There are public buses that go around the area hotels, but by that time, the frequency of the bus was one every hour and we had to take a taxi (about 2,000 yen, I think). I also wish they had their "smoking hut" in a different location. Because it was located on the same floor as the restaurants (4th), and the structure of the hotel is "hollow" (i.e., guest rooms surrounding the atrium, like Embassy Suites), we could definitely smell the smoke throughout the hotel. It was quite unpleasant for our asthmatic daughter and the rest of us non-smokers.

All in all, I would definitely recommend this hotel. I hope our family is able to go back there again in the near future.

Room Tip: Ask for a room facing the river gorge/mountain.
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Knagc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

407 reviews from our community

Traveller rating
    174
    168
    48
    11
    6
See reviews for
196
93
11
17
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Brookline, MA
Level 4 Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 5 March 2010

After extensive research on different hot spring hotels & ryokans in Kinugawa, we decided on Asaya. We're very glad we went with them. For those unfamiliar with this area, Kinugawa is a little ways apart from Nikko but still within the vicinity (and within easy access of each other by train) so that it makes sense to visit Nikko and then go stay the night in Kinugawa in order to enjoy their onsen (hot spring).

We stayed in a room with private onsen en-suite. It was fabulous. There is hot spring water flowing continuously into the tub all hours of the day, keeping the onsen tub always full and allowing you to jump in anytime on a whim. At default, the water temperature is quite hot. But you can adjust the temperature by turning on the cold water faucet. For us, this type of room cost about 20,000yen per person per night, including dinner & breakfast. The room was immaculately clean. Futon beds were very comfortable.

If you decide to stay in a regular room without an en-suite onsen, you can still enjoy the hotel's many communal onsens, some indoors and some outdoors. Although we never went to these, they looked very nice on photos. I also believe that every guestroom gets real hot spring water as the hot faucet water for shower/tub.

The hotel has about 200 rooms, so obviously it's no ryokan. But it doesn't take away from a great Japanese hot spring lodging experience. The inside of the hotel is a 12-story atrium with glass elevators going up and down to room floors. There's no shortage of activities here. Lots of restaurants and lounges, a large gift shop, nightly Chinese acrobat shows, game corner for kids, rock baths, lots of communal onsens, swimming pool, massage parlor, etc. We really didn't use a lot of their facilities, as we were content to just relax in the room and enjoy our private onsen.

There are various dining packages as part of the accommodation. We opted for the buffet option... dinner and breakfast buffets. Both were excellent with mind-blowing variety of excellent food. Dinner buffet had stuff like fugu (pufferfish), crab legs, greenhouse-grown strawberries, sashimi, dim sum, tempura station, etc, etc.

Only downside... the town of Kinugawa has seen its better days. Although the hotel overlooks a river gorge, the view is not that pleasant because of many deserted buildings in the area (and along the river banks) that used to serve as hotels. A bit eery. Also the hotel is too far to walk from the Kinugawa train station, so you'll either have to take a taxi or the Tobu bus. Right near the hotel is the base station of the Kinugawa Ropeway... supposedly there's a lot of monkeys (not wild) at the top of the ropeway.

  • Stayed February 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank brookl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Japan
Level 5 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 May 2009

Asaya hotel is beautiful ryokan at Kinugawa Onsen .

Asaya Hotel is huge, with 361 Japanese and Western style rooms available, and each room has its own private bath and toilet. Some rooms also have their own private hot spring baths. There are 3 large indoor hot spring baths for both women and men (complete with sauna rooms), and there are also 5 large outdoor hot spring baths for both women and men which have beautiful views of the surrounding mountains (baths are same gender only).

We stayed in Western Style Guest Room (Suit room) with mountains view , everything was nice .

  • Stayed November 2007, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thaniyakitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nikko hotels
Nikko Onsen
Okunoin Hotel Tokugawa
Okunoin Hotel Tokugawa
#1 of 150 in Nikko
159 reviews
Kinugawa Onsen
Kinugawa Onsen Hotel
Kinugawa Onsen Hotel
#6 of 150 in Nikko
286 reviews
Kinugawa Onsen
Kinugawa Grand Hotel Yume no Toki
Show Prices
Show Prices
Show Prices
Nikko Kanaya Hotel
#5 of 150 in Nikko
310 reviews
Nikko Onsen
Nikko station hotel classic
Kinugawa Onsen
Kinugawa Kanko Hotel
Kinugawa Kanko Hotel
#17 of 150 in Nikko
158 reviews
Show Prices
Show Prices
Show Prices

Been to Asaya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Asaya

Property: Asaya
Address: 813 Kinugawaonsentaki, Nikko 321-2598, Tochigi Prefecture
Region: Japan > Kanto > Tochigi Prefecture > Nikko > Kinugawa Onsen
Amenities:
Bar / Lounge Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#1 Onsen Hotel in Nikko
#2 Luxury Hotel in Nikko
#3 Romantic Hotel in Nikko
#3 Family Hotel in Nikko
#15 Best Value Hotel in Nikko
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Asaya 4*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, JAPANiCAN, Agoda, Rakuten, Ctrip TA, TripOnline SA, Evoline ltd, Ebookers, HotelQuickly and Cancelon so you can book your Asaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Asaya Hotel Nikko
Asaya Onsen Hotel Nikko

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing