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4 - 9 of 45 reviews
Reviewed 24 November 2016

Could only stay one night in Nikko (which is worth a two night visit). This hotel was quite serviceable.

The good:
- Onsen
- Reasonable sized rooms.
- Large comfortable lobby

The OK:
- A 1-2 km walk for places to eat for dinner (if you do not eat here, which was full and seemed quite pricey). A bus stop if close but Nikko bus service is not too frequent
Wifi is only available in the lobby (but is free).
- Service is OK, good by Western standards but not as good as normally high Japanese standards.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank DKA255100
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 November 2016

 お風呂は別館へ車で数分移動。車は無料で出してくれるが別館での入浴に500円かかる。ホテルに備えの風呂は貸切風呂で別料金。50分で3000円程度。朝食、夕食とも別料金。夕食はビュッフェ形式1人3000円程度。ビールを中ジョッキ900円で売っているところから食事内容も推し量ることができるだろう。
 You have to go to another hotel to enjoy hot spring and need to pay 500yen for it, of course you can use hot spring in the hotel but in this case you must rent a hot spring room and have to pay 3000yen/h for that. Breakfast and dinner is not included in the fare(depending on the plan)
這個飯店溫泉有是有,但必須借溫泉室要3000塊日幣,吃晚餐要3000塊日幣,啤酒一杯900日幣。早餐也要付早餐費。你要理解住房費不包含這些費用。

Date of stay: November 2016
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank FarAway804562
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 August 2016 via mobile

A very simple japanese style hotel, with private outdoor onsens by the woods, very quiet and relaxing. We were able to anticipate one hour the check in, something almost impossible here in Japan where flexibility and improvisation are not taken in consideration. Large zen rooms with tatami and fouton, essential comfort. Confortable Lobby area and lounge, a reading room with a very wide collection of manga books. Large restaurant and lovely staff. Cheap but with style. Try it...

Date of stay: August 2016
Trip type: Travelled with friends
1  Thank pierantoniomariam
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 October 2015 via mobile

Shinugawa Onsen is a spa town along the "angry devil" river, populated by small devil statues. It's close to a beautiful gorge, Edo wonderland and about 30-mins by local train to Nikko (310 yen one way). The hotel is 15 mins walk or there's a "dial bus" that you can book through reception for 200 yen. The hotel is interesting, a mix of Japanese style and 90s modernity. Rooms are spacious and comfortable, though curiously I kept getting annoying mosquitos even though the fly screens were closed and it was autumn. The front desk people speak some English and are very friendly and helpful. We ate out as we were touring, but I believe they have an interesting Japanese gourmet option that is very good. I'd recommend this place for value, spaciousness and a taste of Japanese hospitality.

Date of stay: October 2015
Trip type: Travelled with friends
2  Thank Jay P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 April 2015

Room was cheap for the area, large with a great view (we were on the 8th floor). However, it had pretty dated decor and facilities. Unfortunately the room also smelt very strongly of cigarette smoke. I am a light smoker myself but don't want a room smelling like that. We told reception and the guy came up and sprayed the room with some chemical and said to ring again in 10 mins if we still were not happy. We rang but then they said they had no other rooms, although the car park was nearly empty! We stayed where we were as we were only staying one night. The staff were really polite.

We also had the 'kaiseki' Japenese buffet meal in the restaurant on the ground floor which was excellent and went down to the sister hotel for the hot spring which was lovely too. A real mixed bag. If staying and you don't like the smell of cigarettes, may be worth mentioning it in your enquiry or booking.

Room tip: Ask for a well aired room!
Date of stay: March 2015
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Jonathan D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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