Opted for a western style room; floors are tatami ryokan style with western comforts of a spring mattress. Furnishings were a bit old, but incredibly clean. The window opens up to a splendid view of the lake, the waters just 10 feet from the window. Heating and comforter blankets enough to keep us warm even though it was snowing outside.
Stay came with dinner and breakfast, food was excellent. Japanese dinner with grilled fish, yummy beef, sashimi, miso soup, dessert...you name it. Stayed 2 nites, they tweaked it so we got to taste different stuff. Breakfast your choice of western or japanese.
Service was excellent, staff speaks enough english to get by. Onsen within hotel has separates for men and women, and a private/family one.
There are probably other newer/lavish hotels around lake chuzenji, but seriously couldn't ask for more for great service, food, the view!!, and a gem, something special only a small establishment can give.
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